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Ed Napleton Honda St. Peters - Service Center
St. Peters, MO
250 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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250 Reviews of Ed Napleton Honda St. Peters - Service Center
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April 11, 2019
Oil change I brought my 2019 in for an oil change. As soon as I got out Aaron was quick to get my car in and did not wait very long. I also got my car washed and I brought my 2019 in for an oil change. As soon as I got out Aaron was quick to get my car in and did not wait very long. I also got my car washed and vaccumed and everyone was very helpful. Aaron also explained to me what I will need on my next 5000 miles and every 5000 after.He was very busy but took his time to answer any question I had. More
by Runner04!
Employees Worked With
Aaron Roberts
April 04, 2019
Bill for parts they dont install Billed me for parts on invoice that were not installed on vehicle. Talked to service .manager and was told doesnt matter that they didnt install them Billed me for parts on invoice that were not installed on vehicle. Talked to service .manager and was told doesnt matter that they didnt install them. That's just how are system works. Needless to say I will never go back. This is probably why they cant keep people. They act like a used car lot not a Honda dealer More
by Honda guy 2000
Employees Worked With
Aaron Roberts
April 03, 2019
Great visit Quick and courteous service from Aaron. Lounge was comfortable. Car returned washed and vacuumed. Great visit and will be back when my car needs other Quick and courteous service from Aaron. Lounge was comfortable. Car returned washed and vacuumed. Great visit and will be back when my car needs other work More
by Retired car guy
Employees Worked With
Aaron Roberts
April 02, 2019
Easy Easy Easy They made scheduling and completing the recall service on my car easy and fast. They also were able to get the other service/maintenance done at the s They made scheduling and completing the recall service on my car easy and fast. They also were able to get the other service/maintenance done at the same time. More
by iamana
Employees Worked With
Aaron Roberts
April 02, 2019
Fast efficient Service My vehicle was ready to go before I even had time to enjoy complimentary snacks!!! It was washed and vacuumed which I so appreciate as it’s hard for m My vehicle was ready to go before I even had time to enjoy complimentary snacks!!! It was washed and vacuumed which I so appreciate as it’s hard for me to do. More
by Boss
Employees Worked With
Annette and Michael are always genuinely happy to see me/clients , Aaron Roberts
March 31, 2019
Fuel pump gasket recall Prompt courteous service to do recall work. The area was clean. The customer waiting area was fine. I did not have to wait very long even though I did Prompt courteous service to do recall work. The area was clean. The customer waiting area was fine. I did not have to wait very long even though I didn't have an appointment. More
by bigblock
Employees Worked With
Aaron Roberts
March 30, 2019
Excellent customer service I sent my 19 year old daughter, Lexi out to Ed Napleton Honda for service on our Honda and my daughter called me and said that Aaron was so very helpf I sent my 19 year old daughter, Lexi out to Ed Napleton Honda for service on our Honda and my daughter called me and said that Aaron was so very helpful by explaining the repairs that will be needed on the car. I appreciate quality service regardless of a person's age. Thanks! Rohonda More
by Rohonda2085
Employees Worked With
Aaron Roberts
March 30, 2019
A Roberts Aaron did a fantastic job. Friendly, professional, and informed. I just leased a new Honda and I would definitely ask for him in the future. Aaron did a fantastic job. Friendly, professional, and informed. I just leased a new Honda and I would definitely ask for him in the future. More
by Moesdtr1
Employees Worked With
Aaron Roberts
March 30, 2019
Good service I experienced very good customer service and hospitality on my visit. Car service work was very good and I got back my car within an hour. I experienced very good customer service and hospitality on my visit. Car service work was very good and I got back my car within an hour. More
by Sandeep
Employees Worked With
Aaron Roberts
March 17, 2019
Great service! We had our 2013 Honda Accord in for an oil change and tire rotation. Aaron Roberts was very professional and helpful. The service we received was grea We had our 2013 Honda Accord in for an oil change and tire rotation. Aaron Roberts was very professional and helpful. The service we received was great as always. More
by G
Employees Worked With
Aaron Roberts
