Ed Napleton Honda St. Peters - Service Center
St. Peters, MO
251 Reviews of Ed Napleton Honda St. Peters - Service Center
Best Oil Change! Brought in my 2019 Odyssey for its first oil change. Aaron was super friendly and provided great customer service. The job was done in a timely mann Brought in my 2019 Odyssey for its first oil change. Aaron was super friendly and provided great customer service. The job was done in a timely manner and was made to feel like my experience was a priority to them. Thanks Aaron and the team who worked on my car this evening! More
Oil change I brought my 2019 in for an oil change. As soon as I got out Aaron was quick to get my car in and did not wait very long. I also got my car washed and I brought my 2019 in for an oil change. As soon as I got out Aaron was quick to get my car in and did not wait very long. I also got my car washed and vaccumed and everyone was very helpful. Aaron also explained to me what I will need on my next 5000 miles and every 5000 after.He was very busy but took his time to answer any question I had. More
Bill for parts they dont install Billed me for parts on invoice that were not installed on vehicle. Talked to service .manager and was told doesnt matter that they didnt install them Billed me for parts on invoice that were not installed on vehicle. Talked to service .manager and was told doesnt matter that they didnt install them. That's just how are system works. Needless to say I will never go back. This is probably why they cant keep people. They act like a used car lot not a Honda dealer More
Great visit Quick and courteous service from Aaron. Lounge was comfortable. Car returned washed and vacuumed. Great visit and will be back when my car needs other Quick and courteous service from Aaron. Lounge was comfortable. Car returned washed and vacuumed. Great visit and will be back when my car needs other work More
Easy Easy Easy They made scheduling and completing the recall service on my car easy and fast. They also were able to get the other service/maintenance done at the s They made scheduling and completing the recall service on my car easy and fast. They also were able to get the other service/maintenance done at the same time. More
Fast efficient Service My vehicle was ready to go before I even had time to enjoy complimentary snacks!!! It was washed and vacuumed which I so appreciate as it’s hard for m My vehicle was ready to go before I even had time to enjoy complimentary snacks!!! It was washed and vacuumed which I so appreciate as it’s hard for me to do. More
Fuel pump gasket recall Prompt courteous service to do recall work. The area was clean. The customer waiting area was fine. I did not have to wait very long even though I did Prompt courteous service to do recall work. The area was clean. The customer waiting area was fine. I did not have to wait very long even though I didn't have an appointment. More
Excellent customer service I sent my 19 year old daughter, Lexi out to Ed Napleton Honda for service on our Honda and my daughter called me and said that Aaron was so very helpf I sent my 19 year old daughter, Lexi out to Ed Napleton Honda for service on our Honda and my daughter called me and said that Aaron was so very helpful by explaining the repairs that will be needed on the car. I appreciate quality service regardless of a person's age. Thanks! Rohonda More
A Roberts Aaron did a fantastic job. Friendly, professional, and informed. I just leased a new Honda and I would definitely ask for him in the future. Aaron did a fantastic job. Friendly, professional, and informed. I just leased a new Honda and I would definitely ask for him in the future. More
Good service I experienced very good customer service and hospitality on my visit. Car service work was very good and I got back my car within an hour. I experienced very good customer service and hospitality on my visit. Car service work was very good and I got back my car within an hour. More