Ed Napleton Honda St. Peters - Service Center

Service review Aaron was very helpful. I had many service coupons and he reviewed them all to help determine which one would give me the best value. Excellent serv Aaron was very helpful. I had many service coupons and he reviewed them all to help determine which one would give me the best value. Excellent service! More

Excellent Service! I thought I had scheduled my service appointment online a few days before; but when I got to the service department, it didn't show up in the computer I thought I had scheduled my service appointment online a few days before; but when I got to the service department, it didn't show up in the computer. However, Aaron Roberts took care of me, and got me in and out very quickly. Excellent experience! Kyle Glover More

Trip from Texas to St Louis and back Drove from Houston Texas to St. Louis (800) miles approximately and when I arrived in the city my check engine light and my service light and my anti Drove from Houston Texas to St. Louis (800) miles approximately and when I arrived in the city my check engine light and my service light and my anti swerve light all came on. I was extremely worried because I needed to drive home on Sunday. Aaron took great care of my vehicle. He and the mechanic both came out to explain the problem which ended up being nothing really. everything was reset and cleared and I was able to drive back home with no issues. Great Service, very friendly, and explained everything. Great Dealership, the dealer I use in Houston is very good but they don't explain things down to the level I need. I was confident I could make my trip with no more issues to my vehicle. More

Service With the exception of the prices charged, which are extremely too high, everything was great. The timing of the fix was rather reasonable. Don't kno With the exception of the prices charged, which are extremely too high, everything was great. The timing of the fix was rather reasonable. Don't know if they started on the vehicle at the 10 am appointment time or later, but they were done before the end of the day. More

Worth driving 25 minutes for service at Napleton Honda Aaron Roberts was the service contact for me, when I took my 2018 Honda CRV in for normal services. Aaron was prompt, friendly, gave clear directions Aaron Roberts was the service contact for me, when I took my 2018 Honda CRV in for normal services. Aaron was prompt, friendly, gave clear directions to his desk, while moving my vehicle and was helpful when I discussed a unexpected feature in my CRV. He was knowledgeable about the issue and told me a fix was coming. Aaron was very personable and very pleasant to work with, even with my mild concern about my car. More

Nice Customer service The hospitality of Aaron was right on point with clear conveying of messages or instructions, friendly conversation and all. Had to book another appoi The hospitality of Aaron was right on point with clear conveying of messages or instructions, friendly conversation and all. Had to book another appointment due to the mechanic's failure of identifying the breakdown of parts prior, but Aaron made the process easy. More

Aaron displayed exceptional customer service A Great service writer is extremely hard to find one that cares and Aaron is that person . I know are Aaron is in a highly stressful job as a servic A Great service writer is extremely hard to find one that cares and Aaron is that person . I know are Aaron is in a highly stressful job as a service writer . Thanks for the great customer service . More

Oil Change The service today was excellent. Besides the oil change, received tire rotation and car wash with vacuuming. Aaron review the needs of the service a The service today was excellent. Besides the oil change, received tire rotation and car wash with vacuuming. Aaron review the needs of the service and was very articulate in explaining. Also very courteous in directing to waiting room. More

Great service! Got oil change, tire inspection, (because I had a slow leak,) and replaced wipers. He was very nice, knowledgeable, and very helpful to me. I was ch Got oil change, tire inspection, (because I had a slow leak,) and replaced wipers. He was very nice, knowledgeable, and very helpful to me. I was checked in right away and didn’t have to wait long. More

Honda experience I felt Aaron Roberts was extremely friendly, knowledgeable and informative about everything that had to do with the work that was done on my car and t I felt Aaron Roberts was extremely friendly, knowledgeable and informative about everything that had to do with the work that was done on my car and the work that needed to be done. More