Ed Napleton Honda St. Peters - Service Center

Aaron was great. I arrived 2-3 minutes early for my appointment to get 3 recalls and an oil change done on my Accord. He took my info really quick and then had the shuttle driver take me back to my hou appointment to get 3 recalls and an oil change done on my Accord. He took my info really quick and then had the shuttle driver take me back to my house. A few hours later, he called me to inform the work was completed and he sent the shuttle driver back out to my house. I didn’t get the shuttle drivers name but he was super nice as well. Overall a 10/10 experience!! More

Very knowledgable of the all service needed Aaron was very helpful in setting up my needed service, He had me ride with the technician who explained the aspects of the low profile tire rough ri Aaron was very helpful in setting up my needed service, He had me ride with the technician who explained the aspects of the low profile tire rough ride which is common with the low profile tire, Unless you are on a very smooth road, you will feel the constant small vibration which after a 2 hour ride is significant in that you feel the need to get out and walk a bit. It certainly is not the smooth ride of earlier vehicles with the normal higher profile tire. Thanks again Aaron for the information needed to update the navigation display. More

Very knowledgeable and friendly! He help me with all my questions and was very patient and friendly. Explained, in details, the problem with the vehicle. I didn’t have to spend long He help me with all my questions and was very patient and friendly. Explained, in details, the problem with the vehicle. I didn’t have to spend long hours in the dealership tell my vehicle will be ready, was provided the ride. More

Awesome Aaron is awesome and helpful. Will always use Napleton Honda services. Aaron makes it easy and fun. Very informative and great waiting room with big s Aaron is awesome and helpful. Will always use Napleton Honda services. Aaron makes it easy and fun. Very informative and great waiting room with big screen More

Saved my Vacation Leaving on vacation tomorrow morning and quickly decided to duck into Ed Napleton Honda to see if they could help me remove the console drawer in my Leaving on vacation tomorrow morning and quickly decided to duck into Ed Napleton Honda to see if they could help me remove the console drawer in my Honda Odyssey. I could not figure out how to remove the drawer. I had lost the credit card I needed for my trip and feared it had dropped behind the console drawer. Tiny and Jada quickly came over to assist. Definitely a design flaw but with great commitment and perseverance they were able to remove the drawer and retrieve everything that had fallen behind it. Unfortunately when Tiny scooped everything out of the cavity we did not see the credit card that I needed to use for my vacation. He left the drawer out so I could clean things up and unbeknownst to Tiny and Jada, the credit card was there. It had gotten scooped out under some other papers/trash . I am so grateful that they were kind enough to help me even though it was a very very frustrating challenge. Tiny did not give up even though it is definitely a design flaw that there is not an easily accessible release. They were certainly up to the challenge. What a great team of employees. You saved my vacation and didn’t even know it. You guys have some really great people working there thank you for sharing them with me yesterday. More

great Experience My service experience was relaxing and not overly extended .. The waiting area was relaxing and clean... Aaron the service rep was very knowledgeable My service experience was relaxing and not overly extended .. The waiting area was relaxing and clean... Aaron the service rep was very knowledgeable and personable.. More

Oil change Aaron was very pleasant. And professional answered all my questions and concerns excellent employee waiting room was pleasant and comfortable overall Aaron was very pleasant. And professional answered all my questions and concerns excellent employee waiting room was pleasant and comfortable overall very professional and friendly staff More

Aaron provided excellent customer service. Aaron was professional and I was very happy with the quality of service I received. He worked with me to honor coupons for an oil change and additiona Aaron was professional and I was very happy with the quality of service I received. He worked with me to honor coupons for an oil change and additional car maintenance, which was greatly appreciated! More

Aaron is an awesome guy Aaron is always very helpful and kind. Easy going person who is very easy to work with. Give that man a raise, he deserves it. Aaron is always very helpful and kind. Easy going person who is very easy to work with. Give that man a raise, he deserves it. More

Flawless I came in to get an oil change and had something else fixed. The process from the time I arrived was very smooth, and the service was great. I came in to get an oil change and had something else fixed. The process from the time I arrived was very smooth, and the service was great. More