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Ed Napleton Honda St. Peters

St. Peters, MO

4.6
1,855 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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4780 North Service Rd.

St. Peters, MO

63376

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Showing 1,855 reviews

July 03, 2022

2-1/2 hour wait for the financial department. Double charged for the title holding fee. Empty tank of gas after bying a $@@,000 vehicle after just asking for 1/4 TANK, vehicle was still not clea More

by Jimnorthstl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ravonda Price
1.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Zato
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Dempsey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Reuss
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All 1 stars I never talked to at all., Omar Colon, Dan Loggins, Thad Lewis
Jul 05, 2022 -

Ed Napleton Honda St. Peters responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out at (314) 486-9292 and we will do our best to make this better. We hope to hear from you soon.

July 03, 2022

The dealership was very helpful and friendly in finding a car to fit our needs. Jalien Martin and Randy were fantastic at their job of selling us a car. Thank you Jodi and Nancy Dixon More

by JodiK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalien Martin, Randy James
Jul 04, 2022 -

Ed Napleton Honda St. Peters responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

July 01, 2022

We had such a great experience getting a car for my mom here! Lee Perry helped us out and it was a very relaxing experience with no pressure. We even went car shopping with our 2 yr old and he was so great More

by Aklaake12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Brian Perry
Jul 02, 2022 -

Ed Napleton Honda St. Peters responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

July 01, 2022

Thank you to Lee Perry for helping me find my dream car and being so helpful and honest!! Would definitely recommend him to anyone looking for a vehicle!! More

by deedeekay73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Perry
Jul 02, 2022 -

Ed Napleton Honda St. Peters responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 01, 2022

We just purchased a pre-owned Honda Civic and we’re helped by Lee and Thad. Lee was amazing and very knowledgeable about the car and Thad was very helpful with explaining all the finance information. More

by Kylar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Brian Perry
Jul 02, 2022 -

Ed Napleton Honda St. Peters responded

Hi Kylar, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

July 01, 2022

I just purchased a Honda Civic here today, Lee Perry helped me and he did such a good job! He was very knowledgeable and friendly. No hassle car buying with an amazing experience! Thank you! More

by Brokenglasselephant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Brian Perry
Jul 02, 2022 -

Ed Napleton Honda St. Peters responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 30, 2022

Brian was great to work with, no pressure, upfront and honest. will buy my next car from him More

by tbrandy849
Recommend Dealer
Yes
Employees Worked With
Brian Reuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Ed Napleton Honda St. Peters responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 28, 2022

It was nice meeting Brian. The experience is awesome. He is very helpful in finding the vehicle for us. More

by nitheshnannuri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Reuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Ed Napleton Honda St. Peters responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 27, 2022

We came in to view a couple used vehicles after calling and were able to see them same day. Our sales associate, Tristan Ries, was very helpful and professional. I enjoyed my experience buying from Ed Napl More

by Jasonblunt92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Ed Napleton Honda St. Peters responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 25, 2022

Tristan Ries was great to work with! I got everything I wanted and wasn’t pressured into anything extra. I would definitely recommend him!! More

by Laura.uelk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Ed Napleton Honda St. Peters responded

Hi Laura, Thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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