Ed Napleton Honda St. Peters

The salesperson, John Hefele, was very helpful and went above and beyond to provide great customer service. We felt comfortable with the sales process and the dealer also provided strong follow up to make above and beyond to provide great customer service. We felt comfortable with the sales process and the dealer also provided strong follow up to make sure we were satisfied. More

I was given a price by Mark Rahn, which was far better than any other dealer in the St. louis area, Mark left Ed Napleton and Doug took over and allowing me to receive that disount (Price) than any other dealer in the St. louis area, Mark left Ed Napleton and Doug took over and allowing me to receive that disount (Price) More

Great service team at Ed Napleton Honda. The times are great, easy to schedule maintenace. They always let ou know up front what the service will cost. If you need anything else done, they always let yo great, easy to schedule maintenace. They always let ou know up front what the service will cost. If you need anything else done, they always let you know and any alternatives to consider. More

I've bought 5 Hondas at Ed Napleton Honda (formerly Chezik and Elena Honda) in St Peters in the past 24 years. The service personnel and the work performed has been nothing but the best. I do not let Chezik and Elena Honda) in St Peters in the past 24 years. The service personnel and the work performed has been nothing but the best. I do not let any other auto service company touch my Hondas. The sales personnel have also been outstanding - very knowledgable and very customer friendly. My next auto purchase will be a Honda from Ed Napleton. More

very informative very courteous clean dealership impressed me as wanting to gp out of their way to answer all questions I found them a pleasure to work with in helping me to decide what type of impressed me as wanting to gp out of their way to answer all questions I found them a pleasure to work with in helping me to decide what type of honda I am looking for... More

This dealership took care of problem. My warranty had run out but they went to bat with Honda Motor Company and got my car fixed. run out but they went to bat with Honda Motor Company and got my car fixed. More

I was driving from St. Louis to Oklahoma City when I had trouble with my Honda. I dealt with Annette at Napleton Honda west of St. Louis (St. Peters? O'Fallon?). They got my vehicle repaired in less th trouble with my Honda. I dealt with Annette at Napleton Honda west of St. Louis (St. Peters? O'Fallon?). They got my vehicle repaired in less than two hours for less than I was told. Great job, wish I lived in this area! More

I don't know if I am happier with my new Odessey or the friendly and knowledgable folks at Napleton Honda Having spent months trying to figure out what I wanted it came down to who would I buy from A friendly and knowledgable folks at Napleton Honda Having spent months trying to figure out what I wanted it came down to who would I buy from As with most people I have a love/hate relationship with buying cars Love saving money and hate the back and forth. Enter Frank Shaffer Save me money Make me laugh See me again and again If you are looking for a ghreat deal on an awesome Honda......Go see Frank Shaffer and tell him "Frank McCarthy sent me" More

Had a very pleasant experience at this dealership. It was like a breath of fresh air to have people treat me with respect. The sales manager, John Auen, certainly went the extra mile in every way possible. like a breath of fresh air to have people treat me with respect. The sales manager, John Auen, certainly went the extra mile in every way possible. I will for sure send friends and family to St. Peters! More

Spent 8, yes eight hours in the dealership. Waited patiently then ask if I could leave a deposit and go get a some lunch ( this was at 3:00). Told I would be next for finance which turned into anoth patiently then ask if I could leave a deposit and go get a some lunch ( this was at 3:00). Told I would be next for finance which turned into another 3 1/2 hours. Then I got upset so the "new GM" decided to be nice and do the paperwork with me. He was doing me a favor! I asked him to change the date that my payments would be due and he refused stating that I could pay whenever I wanted. This is the "new GM". He was a total jerk can can go back to Weat Palm Beach were he came from. My sale man Doug was good but not forceful enough to get me in within a satisfactory amount of time. I was the second to the last to leave the dealership as I watched many people move ahead of me to get into the finance dept. Oh, did I mention that I am a woman. Buyers beware, especially if you are a woman. More