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Ed Napleton Honda St. Peters

St. Peters, MO

4.6
1,855 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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4780 North Service Rd.

St. Peters, MO

63376

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Showing 1,855 reviews

February 10, 2023

Ben was great to work with and very knowledgeable about the crv and buying process. More

by romara
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Milantoni
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2023

Good team led by Jordan. Good deal. I'll be coming back when I need service! More

by Karen.page
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Odegard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Mosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil
February 09, 2023

Tristan was awesome and so was the finance department. Made our purchase smooth and quick purchasing a new van. More

by Jackie
Recommend Dealer
Yes
Employees Worked With
Tristan Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2023

Good service ,great cars ,Ben was the best at getting the job done, I'm am happy w the suv I purchased and hope to continue doing busy w haoda nepalton Honda st Peter. The best. Only down fall is long More

by Mitchvardeman73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Mitchvardeman73 responded

I ask them to add a warranty to he vehicle i wanted, multiple times, and because they were worried about the sale more then my need not sure im going to purchase the vehicle even though this is the vehicle i wanted and when you tell them a payment your comfortable with how do you come back w a payment 100.0 yo 125.00 more then you requested. Listen to your customer need ,it the best way to gain businesses and repetitive business

February 07, 2023

The dealership has a great selection of vehicles and was able to find the car I wanted with just slightly different interior colors , then during the sales process while running numbers , I believe the numb More

by skuzuf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Willbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Ed Napleton Honda St. Peters responded

Hello, we appreciate you taking the time to leave us this feedback. Please contact our Manager at (314) 486-9292 so that we may ensure your experiences with our dealership are more pleasant moving forward.

February 04, 2023

Jordan was very attentive during the car buying experience. He was able to answer our questions and meet our needs. More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Odegard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan, Phillip, Justin
Feb 06, 2023 -

Ed Napleton Honda St. Peters responded

Hi Chris, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 04, 2023

Brian was great in helping us find what we wanted and took great care of us. More

by alhopkins1
Recommend Dealer
Yes
Employees Worked With
Brian Reuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Ed Napleton Honda St. Peters responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 01, 2023

Ben and the entire staff made me feel like family. Everything was made easy to understand and was a completely smooth process. Wonderful team to work with on a big choice! More

by Brookeelizabethmorris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2023 -

Ed Napleton Honda St. Peters responded

We're glad to hear that Ben and the rest of our team took great care of you! We hope we can continue to serve you down the road! We hope you continue to choose us for all your automotive needs! Take care! Ravonda Price, Regional Customer Relations Manager 636.926.1528.

January 30, 2023

This is my 5 th car purchased from Napleton and I could be happier with the service I have received. More

by clegam118
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Ed Napleton Honda St. Peters responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 29, 2023

Jason was very helpful and friendly. He answered all of our questions and was knowledgable when it came to the vehicle. More

by Tina B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Willbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Ed Napleton Honda St. Peters responded

Hello Tina, thank you for your kind review; we are happy to pass along your comments to Jason here at Ed Napleton Honda in St Peters! We hope you continue to choose us for all your automotive needs! Take care!

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