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Ed Napleton Honda St. Peters

St. Peters, MO

4.6
1,866 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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4780 North Service Rd.

St. Peters, MO

63376

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Showing 1,866 reviews

February 10, 2014

We had a very good overall experience when purchasing our Honda Pilot at Ed Napelton. We found the staff to be very knowledgeable and helpful when trying to find a vehicle that fit our needs. There wasn't an More

by morecowbell3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Morrissey
February 05, 2014

Great Service! The salesperson let me test drive and was nice about all 7 vehicles. When I was ready to purchase stayed late. Thanks for great service More

by Hcstill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 03, 2014

12/19/2013 Good Morning! Currently, the 2010 Dodge Grand 12/19/2013 Good Morning! Currently, the 2010 Dodge Grand Caravan is sitting outside of Ed Napelton as my title was never provided and the temporary ta More

by JessicaHammonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle- Title Associate
January 02, 2014

Please read my experience before you are swindled: My Please read my experience before you are swindled: My wife and I were shopping around for a Honda CRV and found one priced at $19,000 at Ed Napleto More

by 46robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lamarr Powell, Randy Lyman
Jan 27, 2014 -

46robert responded

To explain my scoring for my review: Friendliness: I gave 4 stars for "friendliness," but friendliness is pretty subjective considering it is their job as salesman to be friendly. There is a difference between friendliness and honesty. If there was an "honesty" rating, I would have given 1 star, if any. Pricing: I gave 3 stars for pricing only because the advertised pricing is very competitive with other Honda dealers. However, I was drawn in by competitive pricing and then offered a higher sales price. Again, lack of honesty.

December 05, 2013

Dan did a great job finding just the car we wanted, we knew the exact type of used vehicle we were looking for and he found a perfect match. The car was spotless and ready to go when we got to the dealer More

by CarrieWalsh7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 05, 2013

Demetrius Jackson should be nominated for Salesman of the Year. He will do whatever it takes to make the customer happy. One of the most friendly dealerships I've ever been in, and they are not close to wher More

by laurstev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Jackson
October 20, 2013

Initially when he called me I thought it was a scam, he said that he could lower my payment on a newer vehicle same model and options. He was not lying or trying to get over on me. I choose more options bu More

by nita60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 12, 2013

Shawn Q was great! He was very down to earth and friendly. He helped us get the car and price we wanted. He even hung out with ours while we signed the paperwork. We will be going back to him the ne More

by corrierobertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Q
October 11, 2013

I Bought used 2008 silverado from Ed naplition Honda in St. Peter's MO had the truck for a year and a half then traded the truck in on a new 2012 Honda oddisey. The sales person (ken) told me I would get $ More

by Budyiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert ward
September 28, 2013

i live in Florissant but id drive to st.peters any day for the service I received from your dealer xxxx everyone was so friendly thank you for the wonderful experience look forward to another visit. More

by sammiam7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Jackson
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