
Ed Napleton Honda St. Peters
St. Peters, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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We had a very good overall experience when purchasing our Honda Pilot at Ed Napelton. We found the staff to be very knowledgeable and helpful when trying to find a vehicle that fit our needs. There wasn't an Honda Pilot at Ed Napelton. We found the staff to be very knowledgeable and helpful when trying to find a vehicle that fit our needs. There wasn't any high pressure sales and we felt that Ed Napelton gave us an honest deal for our vehicle. We walked away very happy with our purchase. We will be returning to Ed Napelton to purchase our next new vehicle. More
12/19/2013 Good Morning! Currently, the 2010 Dodge Grand 12/19/2013 Good Morning! Currently, the 2010 Dodge Grand Caravan is sitting outside of Ed Napelton as my title was never provided and the temporary ta 12/19/2013 Good Morning! Currently, the 2010 Dodge Grand Caravan is sitting outside of Ed Napelton as my title was never provided and the temporary tags expired. This has been a great hassel for our family and there are many people from the sales floor aware of our situation. Michelle, the title associate, was of great burden with her lack of professionalism and rude nature. I will be rest assured to communicate the experience we have had with our St. Charles and St. Louis area community. My husband and I both work at Monsanto who employ over 5000 people across St. Louis and we have an open forum for retailer feedback. Today, I will be back to obtain a rental car from Keith and Lamarr from the sales floor then wait for my title. I will also be refinancing through my bank so that your institution and the financing partners do not get any more of our money. This has been a very disappointing experience to say the least. Sincerely yours, Jessica Hammonds & Family More
Please read my experience before you are swindled: My Please read my experience before you are swindled: My wife and I were shopping around for a Honda CRV and found one priced at $19,000 at Ed Napleto Please read my experience before you are swindled: My wife and I were shopping around for a Honda CRV and found one priced at $19,000 at Ed Napleton so we went to take a look. The car was priced at $22,000 on the lot, but we figured the price must have gone up. The salesman said he might be able to negotiate the price down to $20,000, but definitely not any lower. He and his manager talked us into taking it on a test drive, which is a good idea if you are planning to buy the car. During the test drive, we looked up the car on their website to learn more about it and saw it advertised at $19,000, which was $1,000 lower than our negotiated price. Confused, we called the salesman during the test drive and after waiting 15 minutes on hold, was finally able to talk to him about it. Without a good explanation, we returned the car, and told him we did not appreciate them trying to sell the car to us at a price higher than the advertised price. We told him that we wasted an hour discussing the price with him, only to find out that the website's price was lower than the lot price and the negotiated price. He did apologize for wasting our time, told us that he wasted his time too, and his supervisor then came over knowing we were frustrated. I remained as calm as possible because I did not want to upset the other customers around me. I received a poor apology, if any, and they offered the car for a price of $19,000 since that was the advertised price on their website. All in all, we were offered a negotiated price higher than what was advertised and told it was a good deal. I can only assume they were hoping to make extra money on the sale. When we realized this, They acted indifferently and moved on without a proper apology, as if it was not a real concern. More
Dan did a great job finding just the car we wanted, we knew the exact type of used vehicle we were looking for and he found a perfect match. The car was spotless and ready to go when we got to the dealer knew the exact type of used vehicle we were looking for and he found a perfect match. The car was spotless and ready to go when we got to the dealership. Everyone at Napleton was friendly and helpful! We will be back when the time comes to buy another vehicle! More
Demetrius Jackson should be nominated for Salesman of the Year. He will do whatever it takes to make the customer happy. One of the most friendly dealerships I've ever been in, and they are not close to wher Year. He will do whatever it takes to make the customer happy. One of the most friendly dealerships I've ever been in, and they are not close to where I live. Great customer service. Employees stayed late, 2 hours after closing to complete the deal! More
Initially when he called me I thought it was a scam, he said that he could lower my payment on a newer vehicle same model and options. He was not lying or trying to get over on me. I choose more options bu said that he could lower my payment on a newer vehicle same model and options. He was not lying or trying to get over on me. I choose more options but he did a wonderful job explaining the benefits of me upgrading to a higher end model. I am in love with my new crv except for no 6 disc cd player :) Thank you. More
Shawn Q was great! He was very down to earth and friendly. He helped us get the car and price we wanted. He even hung out with ours while we signed the paperwork. We will be going back to him the ne friendly. He helped us get the car and price we wanted. He even hung out with ours while we signed the paperwork. We will be going back to him the next time we buy a car. Thanks! The Robertson's More
I Bought used 2008 silverado from Ed naplition Honda in St. Peter's MO had the truck for a year and a half then traded the truck in on a new 2012 Honda oddisey. The sales person (ken) told me I would get $ St. Peter's MO had the truck for a year and a half then traded the truck in on a new 2012 Honda oddisey. The sales person (ken) told me I would get $100 for trading in the truck that I previously bought from the dealership and I would also get $100 for a referral bonus whenever my mom payed for the van. I never saw the bonus 2 months went by and I called up the dealership and they told me whenever I come in for the next service I can pick the $200 up. Whenever I finally got in town to bring the van in I spoke with Robert Ward General sales manager he told me "there's no way it's not my problem" I've spent 47k with this dealership and I have nothing but regrets, save your time and money and buy AMERICAN More
i live in Florissant but id drive to st.peters any day for the service I received from your dealer xxxx everyone was so friendly thank you for the wonderful experience look forward to another visit. for the service I received from your dealer xxxx everyone was so friendly thank you for the wonderful experience look forward to another visit. More