
Ed Napleton Honda St. Peters
St. Peters, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Polite Service Bobby was very polite and friendly Enjoyed dealing with him. I will refer Bobby to my co-workers and friends. Thank you Bobby for your patience. Bobby was very polite and friendly Enjoyed dealing with him. I will refer Bobby to my co-workers and friends. Thank you Bobby for your patience. More
Ready to do a commercial! I am a 45 year old veteran who has traveled a lot. This was the best car buying experience I have ever had top to bottom. This was my first Honda purc I am a 45 year old veteran who has traveled a lot. This was the best car buying experience I have ever had top to bottom. This was my first Honda purchase. I have been to Honda dealers before, but was met with terrible attitudes.....not here. Whomever training the people at Ed Napleton should be training the whole company.I bought a 2013 Civic with less than 14,000 miles. I Received the best interest rate I have ever had plus 8 year warranty and lost key protection for far less than I expected to pay. Sef Somorin restored my faith in car sales. ....go see for yourself. More
Thank you! I had a wonderful experience at your dealership. I am very happy with my car choice and can't wait to share my car buying experience with everyone. I I had a wonderful experience at your dealership. I am very happy with my car choice and can't wait to share my car buying experience with everyone. I had the pleasure of meeting a wonderful salesman by the name of Demetrius. He was very knowledgeable and made me feel very comfortable and secure with buying a new car. More
Two thumbs up!!! Very friendly people who knew their cars well and showed me a lot . Gave me a lot of insight of what to look for when buying a new car. Want be the la Very friendly people who knew their cars well and showed me a lot . Gave me a lot of insight of what to look for when buying a new car. Want be the last time you guys see my face . More
Love my CR-V I am a total disabled veteran and Mr. Jackson helped me decide and purchase the car that best meets my needs. I didn't know what I wanted, just that I I am a total disabled veteran and Mr. Jackson helped me decide and purchase the car that best meets my needs. I didn't know what I wanted, just that I wanted to purchase a new car. After explaining my needs and travel requirements, Mr. Jackson recommended the CR-V. After driving and comparing to other vehicles, I was very happy with my purchase. I have and will continue to recommend this car to others. Thank you Mr. Jackson for sharing your knowledge to help me find the car I love. More
Run Away from this dealership as fast as you can I walked in and said "we are only shopping - we are not ready to buy today" The sales person said more than 5 times "What can we do to make a deal to I walked in and said "we are only shopping - we are not ready to buy today" The sales person said more than 5 times "What can we do to make a deal today?" They didn't listen. I told our salesman "If you say that one more time I think I may throw up" He called back the next day with a different car they just got in so we went to check it out. I liked the vehicle but I told our Salesperson " I don't want to be here all night while you walk back and forth to your managers office to determine price. - That is exactly what he did. Five times. I was there for hours while I saw him yucking it up in his managers office. We finally agreed upon a price but the brakes had an issue, So I agreed to return tomorrow once the brakes were looked at and then I would sign all of the papers and buy the car. They said "Don't worry, the car will be ready first thing tomorrow morning" It wasn't ready at 9am, 11am, 2pm, 4pm or 5:30pm. Now it was too late for us to get the car that night. The next day, the car was ready .........and sold to someone else. I have never received this type of treatment as a customer/consumer before. I am in complete disbelief that we were lied to outright by more than one person, multiple times. The sales people were pushy, arrogant, and had very little knowledge of what they were doing. One salesperson said " I really like the cup holders in this vehicle.".......REALLY!!! GO TO BOMMARITO IN HAZELWOOD!!!! The service there was UNBELIEVABLE!!!!!! I will never go anywhere else More
Liars. Was in the market for a certain car. Found it on their website. Waited a week, still there. Confirmed with 3 people at the dealership that the car Was in the market for a certain car. Found it on their website. Waited a week, still there. Confirmed with 3 people at the dealership that the car was available and ready to test drive. Drove in...45 minute drive. They took my info, drivers license and insurance card. came back "awww that car sold MONDAY". Two days ago, and they still did not get it off the website. I drove round back and the car was there, with no plates and the price sticker/info still on it. I tried to notify Ed Napleton corporate and there is no wys to do that. The email I sent bounced back. I filled out a contact form, and that bounced too. More
Stay Away I agree with another reviewer that said, "Stay Away:. In addition to the extremely high pressure, they have added yet another dimension! As is high pr I agree with another reviewer that said, "Stay Away:. In addition to the extremely high pressure, they have added yet another dimension! As is high pressure is bad enough, they have added drama to the mix! The assistant manager came out and told me he we was having a really bad because he was not selling enough cars! Well I can tell him this, if they don't change their ways, they will not sell any cars! Keep doing what you are doing and you might as well close up shop! Not even going to mention how many times I said, "No" and how long they kept my keys, so that I could not leave! Subjecting me to even more high pressure! I would not deal with these people even if they were giving cars away! I would rather pay a bit more, than to subjected all crap! More
STAY AWAY. That is all I have to say. I was put into several high pressure situations here and they tried to force me to buy a car I was not ready to buy. They told me promised me 1 price, then when I several high pressure situations here and they tried to force me to buy a car I was not ready to buy. They told me promised me 1 price, then when I showed up to the dealership when they said they were going to give me a "great deal" at the "lowest price possible" it was way higher then the price they already promised. I would not trust them. They were very shady during the whole experience. Like I said, stay away, you never know if your getting a good deal and I would not trust the quality of their cars or their work. The only thing the sales manger was concerned about was getting his bonus and getting his Go Pro Camera for reaching his goal. More
I was short on time and I knew excactly what I needed so I called the dealership to make an appointment and give the salesperson background so we could get in and out with the least amount of painful "sales I called the dealership to make an appointment and give the salesperson background so we could get in and out with the least amount of painful "salesly" pitches. Ciara was so friendly and personable over the phone. She listened to what I needed, she offered me options and opinions based on her experience. When I got to the dealership Ciara had already pulled some options based on our call. She clearly answered all of our questions, she even gave a snack. I know that may sound silly, but just the fact that she took that additional effort to bring us a rice krispie bar vs telling us to visit the waiting room made us feel good about working with this dealer. We actually bought the first car we looked at. I will definately be back for my next Honda. More