Ed Napleton Honda St. Peters

Quick Diagnosis and Estimate I dropped my car off to allow enough time for diagnosis. Aaron Roberts called me with an estimate before my scheduled appointment time and explained t I dropped my car off to allow enough time for diagnosis. Aaron Roberts called me with an estimate before my scheduled appointment time and explained the cost of the repair. I have worked with him in the past and he always goes the extra step to make sure that I’m pleased with the service. I used the courtesy shuttle for the first time and both gentleman were courteous and professional. More

Great service The service process was quick and easy from check in to pick up and car was ready in a timely manner. Aaron Roberts was my service advisor and he did The service process was quick and easy from check in to pick up and car was ready in a timely manner. Aaron Roberts was my service advisor and he did an outstanding job. He kept me informed of any maintenance that may be needed as the car was going through the inspection stage of the service. More

First time buying nightmare I enjoyed Mike my first visit at the dealership. I had a whole bunch of problems with the dealership itself (google review 1 star.) I visited the deal I enjoyed Mike my first visit at the dealership. I had a whole bunch of problems with the dealership itself (google review 1 star.) I visited the dealership 4 times and the last time I visited, Mike completely ignored me. I had a lot of problems trying to attain my title and I tried calling Mike and the dealership only to be sent to voicemail several times. The staff only care about the sale and afterwards they will treat you with no respect. The staff is a joke and their customer service is an even bigger joke. More

Great experience with Benjamin Pilla We were looking for a pre owned car which would click and met Benjamin Pilla in Ed Napleton Honda to be an excellent sales person. Right from the mome We were looking for a pre owned car which would click and met Benjamin Pilla in Ed Napleton Honda to be an excellent sales person. Right from the moment we entered in the dealership, he took care of us. He was very patient, thoroughly professional and explained the Honda Civic features which prompted us to buy even more. A highly recommended experience from Benjamin Pilla in Napleton if you’re in the market for a Honda or pre owned cars. More

Tire replacement Aaron, my service advisor, was outstanding. He was pleasant, knowledgeable, and genuinely concerned about getting me scheduled for windshield replace Aaron, my service advisor, was outstanding. He was pleasant, knowledgeable, and genuinely concerned about getting me scheduled for windshield replaced. He kept me informed as to available times. He went over the multi point inspection results, and already had estimates attatched. He made sure I had shuttle service to my house while waiting for work to be completed. Despite being busy, I never felt rushed, and his positive attitude and smile was refreshing. More

AWARD-WINNING EXCELLENT!!! Mike Wells brought the car of my choice around to front of Napleton, showed me the car upside-down and sideways, and then I cried. The cry was tears o Mike Wells brought the car of my choice around to front of Napleton, showed me the car upside-down and sideways, and then I cried. The cry was tears of happiness. Mike ran inside to bring me tissues and a water, mildly concerned with my meltdown. Mike attempted to show and explain the “extra” on the inside but I was too overwhelmed to absorb and asked him if I could take the car home until the next day. He agreed, and I drove off after the license/signature procedure. I was in love the second I drove off the lot and still am! My HondaCivic is perfect in every way! When I returned to purchase, Mike explained in awesome and understandable language the “extras” on the inside of my new beauty. Mike couldn’t have been more educated, kind, and generous with his time. I am 100% satisfied and will recommend your dealership and Mike Wells to every friend and family member I know in search of a car! Thank you Carolyn (Carrie) Kasten More

Great Experience and Friendly Staff I have worked with this dealership since 2002 when I purchased my 2003 Honda Odyssey. My husband was in need of a new car and we ended up purchasing I have worked with this dealership since 2002 when I purchased my 2003 Honda Odyssey. My husband was in need of a new car and we ended up purchasing two new CRV's. Claire (Sales Consultant), Brian (Finance), Cody (Floor Manager) and Dylan (Manager) did a fantastic job working with us. Funny thing is I just went up there to bring my husband the check book and title/spare key to his car he was trading in. Regardless of how it played out it was a great experience. Very friendly and accommodating staff. Hard working and it was a very long day for them (and us). Claire was kind enough to pick me up at my house on Monday 4/29 so I could pick up my car since I wasn't trading in. Sold my car to a family member and Brian in Finance had to rework all my paperwork. As stated before "Great Experience" and "Very friendly/accommodating staff". FYI - I drove my Honda Odyssey for 14 years and missed it when I sold it and purchased a family members car. 15 months later....I'm back with Honda and very excited to be. More

great experience It was a great experience. Mr. Ben Pilla was our salesman and he was very knowledgeable about the car. He was very patient, respectable, and was a gre It was a great experience. Mr. Ben Pilla was our salesman and he was very knowledgeable about the car. He was very patient, respectable, and was a great host. Mr. Dan in Finance worked wonders and was able to get us the car we wanted at a great cost and affordable. More

Excellent service Aaron Roberts, Service Advisor at Napleton Great job by Aaron Roberts, Service Advisor at Napleton Honda. Liked all work & service. Bought 4 Hondas over the years. 3 from Ed Napleton. Very plea Great job by Aaron Roberts, Service Advisor at Napleton Honda. Liked all work & service. Bought 4 Hondas over the years. 3 from Ed Napleton. Very pleased. More

Great service! I had an appointment for an oil change. Aaron was very curious and professional. He went over everything in detail with me and was very helpful. I had an appointment for an oil change. Aaron was very curious and professional. He went over everything in detail with me and was very helpful. More