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Ed Napleton Honda St. Peters
St. Peters, MO
1,873 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,873 reviews
July 19, 2019
Car purchase We were in a bad loan with a even worse car and Aaron worked hard to put us in a new car that we could afgoerd and be happy with We were in a bad loan with a even worse car and Aaron worked hard to put us in a new car that we could afgoerd and be happy with More
by James123
Employees Worked With
Aaron Roberts
July 19, 2019
Excellent service We purchased a preowned car from Napleton and we needed a few things fixed as part of our agreement. Took the car in and Aaron Roberts was very helpfu We purchased a preowned car from Napleton and we needed a few things fixed as part of our agreement. Took the car in and Aaron Roberts was very helpful in getting our issues resolved and in a timely fashion too. I’ve sat at other dealerships for hours waiting for service to begin, Aaron had us in and out within an hour. Truly appreciative. Will recommend the service department at napleton because of Aaron. More
by Winston
Employees Worked With
Devon in finance , Aaron Roberts
July 18, 2019
CAR WAS NOT WORKING RIGHT TOOK IT IN TO BE CHECK OUT My vehicle was not acting right. I have a 2017 crv honda, and my back lid did not want to come up, was intermitting, and my car acted like didn't want My vehicle was not acting right. I have a 2017 crv honda, and my back lid did not want to come up, was intermitting, and my car acted like didn't want to start, took it after work and Aaron got me right in. and got it check out, found it was the battery, and they changed it and I was on my way, Thanks Aaron for the fast service and the nice tech the worked on my car Sandy Moser More
by sandyjbm
Employees Worked With
Aaron Roberts
July 17, 2019
Competent and dedicated - true professionals I received excellent service at Ed Napleton Honda of St Peters. It began before I even entered their facility. Let me explain. We had been looking f I received excellent service at Ed Napleton Honda of St Peters. It began before I even entered their facility. Let me explain. We had been looking for a vehicle by specific make and model and found one through USAA vehicle buyer program. I was immediately contacted by sales staff who made an appointment that was agreeable to my schedule. When I arrived their with my family, we were immediately greeted by the General Manager Tom who introduced us to the sales staff that would be assisting us with our purchased - that was Michael Bell. He was genuinely friendly and clearly was devoted to making our purchase as smooth as possible. The vehicle was already pulled up front were we could look it over. Michael went through the vehicle bumper to bumper. He was very knowledgeable about the features and was thorough in explaining and demonstrating them to my entire family including our inquisitive twelve year old. The test drive went well and the vehicle was more than we expected. Through the whole process, which of course involved waiting, Michael was ever attentive to us and we never felt ignored or abandoned. Like all sales, it ends with a trip through finance to conclude the sale. Dan was very polite and took time to explain all the "paperwork" involved which we appreciated very much. An overall outstanding operation with staff to match. Will definitely return! More
by cmsgtpwj
Employees Worked With
Michael Bell
July 13, 2019
Great Service Today I took my car into the dealership to check my back tire. While there Aaron also told me that we could get an oil change and rotate my tires to Today I took my car into the dealership to check my back tire. While there Aaron also told me that we could get an oil change and rotate my tires to get all done on once appointment. I received friendly and very punctual service! Best of all my tire just needed a patch. Thanks again to Aaron for helping guide my decisions today. More
by Jenwalters
Employees Worked With
Aaron Roberts
July 11, 2019
Excellent service by a true Honda professional I am always impressed by the excellent, the outstanding, the 5-star service I receive when I take my 2012 Civic in for service. Aaron Roberts was the I am always impressed by the excellent, the outstanding, the 5-star service I receive when I take my 2012 Civic in for service. Aaron Roberts was the tech who took my information and he did an excellent job in letting me know what services I needed, how long it would take, and, most importantly, for me, the cost. Everything he said was accurate. I could not have asked for a better outcome. Thank you, Mr. Roberts, and thank you Honda for employing such highly qualified, dedicated, excellent employees. More
by dede125
Employees Worked With
Aaron Roberts
July 06, 2019
Outstanding Customer Service - As Always Love this service department. Always greeted with a smile as soon as I drive in. They have all of my information ready. They respect my time, and fini Love this service department. Always greeted with a smile as soon as I drive in. They have all of my information ready. They respect my time, and finish on time. Very comfortable waiting area. Aaron Roberts was helpful and friendly. More
by Terry W
Employees Worked With
Aaron Roberts
July 01, 2019
Best car ever!!! Randy Lyman sold me my car ! I love that car ! Excellent ride ! The best salesman, really worked with me to find what i need and wanted . Randy Lyman sold me my car ! I love that car ! Excellent ride ! The best salesman, really worked with me to find what i need and wanted . More
by Joni
Employees Worked With
Randy Lyman
June 30, 2019
Best deal Claire and Dylan helped me with purchasing my first car. They worked very hard to find me the best deal! I was very pleased with my experience highly Claire and Dylan helped me with purchasing my first car. They worked very hard to find me the best deal! I was very pleased with my experience highly recommend both of them! More
by Logan123
Employees Worked With
Dylan , Claire Bollan
June 30, 2019
Purchase of a new car Everyone was very nice and patient with us as purchased our new car. We were bummed when the dealership did not have exactly what we were looking for Everyone was very nice and patient with us as purchased our new car. We were bummed when the dealership did not have exactly what we were looking for initially. But it worked our in our favor. We got something better and could not be happier. More
by Jenny
Employees Worked With
Claire Bollan, Dan Reidt
