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Ed Napleton Honda St. Peters

St. Peters, MO

4.6
1,873 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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4780 North Service Rd.

St. Peters, MO

63376

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Showing 1,873 reviews

August 08, 2019

New car purchase I had a great experience working with Randy at Napleton Honda in St. Peters. He thoroughly explained all of the car’s features, dealer incentives, and More

by kulagek
Recommend Dealer
Yes
Employees Worked With
Randy Lyman
Aug 10, 2019 -

Ed Napleton Honda St. Peters responded

Hello, thank you for your support! We're happy we could help. Safe travels!

August 06, 2019

First time Honda buyer I have never had a Honda, so I did a lot of research on the Honda's I knew the car I wanted and the shade I wanted. So I think I made Randy Lyman very More

by Csaey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Lyman
Aug 08, 2019 -

Ed Napleton Honda St. Peters responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2019

Quick service, courteous staff. I always take my Odyssey to Napleton Honda for service. The staff is always friendly and courteous, and they do their best to get service done quickly More

by Rgiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Roberts
Aug 06, 2019 -

Ed Napleton Honda St. Peters responded

Hello, your wonderful feedback and rating mean a lot to us. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

August 03, 2019

No Title - No Emissions - No License bracket - No Call Backs I was forced to purchase an extended warranty that I told them repeatedly that I didn't want and also a maintenance package for an additional $995. th More

by bigredtlf
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Dempsey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Pappert, Steven Hendrix
Oct 10, 2019 -

Ed Napleton Honda St. Peters responded

Thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to us at (636) 928-1155 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

August 03, 2019

Very helpful Dave Anderson did a great job of listening to what I needed, and finding the best options for me. He was very knowledgeable about the cars, and walked More

by bsdillard54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Anderson
Aug 05, 2019 -

Ed Napleton Honda St. Peters responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton Honda in St Peters!

August 02, 2019

Service experience Mike and Annette were great very helpful and way more knowledgeable than other dealerships very good and easy to deal with they even offered to let me More

by Mawmaw2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and Annette
Aug 05, 2019 -

Ed Napleton Honda St. Peters responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 01, 2019

Love my new Honda It was a Great experience buying a new SUV at Ed Napleton Honda in St Peters. Randy Lyman was so knowledgeable. He answered all my questions. Enjoyed More

by Hondaowner
Recommend Dealer
Yes
Employees Worked With
Kyle Moore, Shawn Lough, Randy Lyman
Aug 05, 2019 -

Ed Napleton Honda St. Peters responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 31, 2019

Good Salesperson Randy L. was a very helpful and friendly salesperson. Their team worked to find the exact car I wanted. Their managers communicated to make sure I was More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravonda Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Lyman, Dan Reidt
Aug 01, 2019 -

Ed Napleton Honda St. Peters responded

Andy, thank you for your positive review. We're glad to hear that you found our team here at Ed Napleton Honda in St Peters so helpful in the purchase of your new vehicle. Safe travels!

July 30, 2019

Great Experience Stephen was my salesman and Kyle was my sales manager and they were absolute professionals. I asked a ton of questions about the vehicle, made few a More

by spoondawg73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen and Kyle
Aug 01, 2019 -

Ed Napleton Honda St. Peters responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 30, 2019

Great Sales Reps. My experience was fantastic at Ed Nappleton Honda. Second Car they have sold me. Chandler my Sales Rep treated me well. No complaints. Getting 52mpg i More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reidt, Chandler Kirkwood
Aug 01, 2019 -

Ed Napleton Honda St. Peters responded

Hi Don, we are very happy to have provided you with such a positive experience! We hope to be of service to you again. Take care!

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