Ed Napleton Honda St. Peters

Great Experience I had a great experience with this dealership, everyone was friendly and attentive. The staff really did a great job at getting me a deal that I woul I had a great experience with this dealership, everyone was friendly and attentive. The staff really did a great job at getting me a deal that I would be happy with. More

It was amazing customer service but lacked elsewhere I had amazing customer service. Everyone was very helpful and polite to me. That being said I will note the car I purchased had passed inspection thro I had amazing customer service. Everyone was very helpful and polite to me. That being said I will note the car I purchased had passed inspection through their dealership. The tires have good tread on them, but there is a dent in the tire about the size of a quarter and it’s around 1/8-1/4 of an inch deep. Once I noticed the hole I didn’t feel 100% safe driving my car. And I’m now looking at replacing all 4 tires. More

Awesome deal! Dan in finance got me the car and payment I wanted. I have never been treated so good by a dealer. Totally recommend them to anyone wanting a great de Dan in finance got me the car and payment I wanted. I have never been treated so good by a dealer. Totally recommend them to anyone wanting a great deal! I love my Honda!! More

Great Experience A big thank you to Claire Bollan in sales. She and the whole team really went the extra mile for us with our purchase. I highly recommend. A big thank you to Claire Bollan in sales. She and the whole team really went the extra mile for us with our purchase. I highly recommend. More

used car deal Thank you Johnathan and your team for getting me in here to meet with Ben. My daughter is rolling out in a relaible safe car back to school. Thank you Johnathan and your team for getting me in here to meet with Ben. My daughter is rolling out in a relaible safe car back to school. More

Overall a pleasant experience! Michael was was helpful when it came time to purchase my used Honda Accord. He made sure we were knowledgeable and happy with all the features the car Michael was was helpful when it came time to purchase my used Honda Accord. He made sure we were knowledgeable and happy with all the features the car had to offer. He is very patient and made sure my car was detailed twice to meet satisfaction! Very genuine man, who I should mention is a natural at his job! 5 stars. More

Dishonest dealership Bought a used car 2 weeks ago. They add on a “Napleton package” of some sort for $1000 that includes car washes, rental car and oil changes. I did n Bought a used car 2 weeks ago. They add on a “Napleton package” of some sort for $1000 that includes car washes, rental car and oil changes. I did not want that but was told it was nonnegotiable so we accepted it. Since we had that additional cost, we chose to not add the extended warranty and took our chances. Yes, I know it’s a risk buying a used car but we had faith in a big name dealership. Here we are one week later and it’s in their service shop and I am being told it is a $1600 repair. The car will not start part of the time but they are saying that the issue isn’t a safety issue so i am on my own. Great. Good business. The service department guy was super nice and seemed to care about the problem but it was out of his hands. The decision to do nothing to help me was the general managers. I advise everyone to stay far away from Napleton Honda. I learned an expensive lesson. **Yesterday the car was at Napleton and I was told it was something with an air actuator and would be $1600. Today, ONE DAY LATER, i had to take it to another shop since it didn’t start again last night or this morning. The codes this car ran are that there is an engine and timing problem that basically requires engine replacement. Napleton did the emissions and safety inspection on this car one week ago and had it in their shop YESTERDAY and they were not able to figure this out? I do not believe that at all. So now my daughters new car is at a Hyundai dealership and it cannot be driven. Great experience for a 16 year old who just bought her first car. More

Great experience with our salesman Ben Pilla and Dan Reidt. Explained all the features of the vehicle. Finance process was easy. Would highly recommend Ed Naplet with our salesman Ben Pilla and Dan Reidt. Explained all the features of the vehicle. Finance process was easy. Would highly recommend Ed Napleton Honda! More

Oil change Aaron was very pleasant. And professional answered all my questions and concerns excellent employee waiting room was pleasant and comfortable overall Aaron was very pleasant. And professional answered all my questions and concerns excellent employee waiting room was pleasant and comfortable overall very professional and friendly staff More

Aaron provided excellent customer service. Aaron was professional and I was very happy with the quality of service I received. He worked with me to honor coupons for an oil change and additiona Aaron was professional and I was very happy with the quality of service I received. He worked with me to honor coupons for an oil change and additional car maintenance, which was greatly appreciated! More