Ed Napleton Honda St. Peters

purchased new Honda CR-V EX Mike Wells was my sales associate. The easiest, most pleasant car buying experience I have ever experienced - from beginning to end. Love my. new car Mike Wells was my sales associate. The easiest, most pleasant car buying experience I have ever experienced - from beginning to end. Love my. new car - thanks Mike Wells! More

Great customer service I worked with Kristen and had a great experience at Napleton Honda! She made sure that all of my questions were answered and helped me find a great de I worked with Kristen and had a great experience at Napleton Honda! She made sure that all of my questions were answered and helped me find a great deal on a car that I loved! All of the staff members were very nice. More

Very knowledgable of the all service needed Aaron was very helpful in setting up my needed service, He had me ride with the technician who explained the aspects of the low profile tire rough ri Aaron was very helpful in setting up my needed service, He had me ride with the technician who explained the aspects of the low profile tire rough ride which is common with the low profile tire, Unless you are on a very smooth road, you will feel the constant small vibration which after a 2 hour ride is significant in that you feel the need to get out and walk a bit. It certainly is not the smooth ride of earlier vehicles with the normal higher profile tire. Thanks again Aaron for the information needed to update the navigation display. More

Ask for randy, he will get the job done and get you a great deal. It was a great experience overall and everyone is super friendly great deal. It was a great experience overall and everyone is super friendly More

Worse Customer Service Ever My son purchased a 2017 Honda Pilot from Ed Napleton Honda, St. Peters and purchased an extended care plan. I spent 8 hours trying to get someone to My son purchased a 2017 Honda Pilot from Ed Napleton Honda, St. Peters and purchased an extended care plan. I spent 8 hours trying to get someone to help us with the phone number for the extended plan and still have not heard back. If I provided this type of care to their family members in the hospital they would go crazy. I have called 12 times today and keep getting send to voice mails, then when I call back get told they will give my request to a manager and have them call me. If this is their definition of five star customer service, I would stay away from them. Once they have your money, you cannot get them to return a call. Buyers beware. If you want a company that cares go some place else. Sincerely, Rob Carter More

Excellent customer service. They were extremely fair with negotiations. Very friendly service and Randy Lyman whole car buying process very easy! Would definitely recommend to a friend. negotiations. Very friendly service and Randy Lyman whole car buying process very easy! Would definitely recommend to a friend. More

Great buying experience Claire Bollan greeted me the moment I walked into the show room and was so great to work with getting models to drive. Answering all my questions. S Claire Bollan greeted me the moment I walked into the show room and was so great to work with getting models to drive. Answering all my questions. She was a pleasure to work with and very knowledgeable and professional. I bought a 2020 Civic from Claire within only a couple of hours of arriving. Highly recommend asking for Claire! More

Allison was very knowledgeable and worked with me to get the price I wanted! Great experience and friendy staff as well! Very easy to work with the price I wanted! Great experience and friendy staff as well! Very easy to work with More

Great experience Just bought my new Honda Accord and I LOVE it! The dealership was great and everybody that helped in our buying process was fantastic. Special shout o Just bought my new Honda Accord and I LOVE it! The dealership was great and everybody that helped in our buying process was fantastic. Special shout out to Chandler who was very helpful and easy to work with. More

Very knowledgeable and friendly! He help me with all my questions and was very patient and friendly. Explained, in details, the problem with the vehicle. I didn’t have to spend long He help me with all my questions and was very patient and friendly. Explained, in details, the problem with the vehicle. I didn’t have to spend long hours in the dealership tell my vehicle will be ready, was provided the ride. More