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Ed Napleton Honda St. Peters

St. Peters, MO

4.6
1,873 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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4780 North Service Rd.

St. Peters, MO

63376

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Showing 1,873 reviews

December 05, 2019

My salesperson, Randy, was awesome. He was kind and down to earth. He helped me get the best deal possible for what I was looking for. More

by katrinamd9
Recommend Dealer
Yes
Employees Worked With
Randy Lyman
Dec 09, 2019 -

Ed Napleton Honda St. Peters responded

We're glad to hear Randy took such great care of you! We hope we can continue to be of service to you down the road!

December 05, 2019

Three months later and still no title. I am literally exhausted trying to get it and am looking into involving other agencies. I paid in full but I cannot register my car. I will not let my daughter dri More

by Js323
Recommend Dealer
No
Employees Worked With
Tom Dempsey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wells
Dec 23, 2019 -

Ed Napleton Honda St. Peters responded

Hello, thank you for taking the time to share your experience. We regret that this situation has not been resolved to your satisfaction. We would appreciate the chance to discuss this matter further; please contact us at (636) 928-1155 and we'll do our best to make this right with you. We hope to hear from you soon.

December 01, 2019

This dealership is always efficient with service from beginning to end! Aaron, the service advisor is always chipper and goes above and beyond making sure I receive all the necessary work done on my car. More

by k.dixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Roberts
Dec 04, 2019 -

Ed Napleton Honda St. Peters responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! Take care!

November 30, 2019

Great Service at Ed Napleton Aaron was great! We always receive great service. Everyone is so helpful and pleasant! There is such a short wait time and the car is always washed a More

by Piqueturns83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Roberts
Dec 03, 2019 -

Ed Napleton Honda St. Peters responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 30, 2019

She was really nice and helpful. She gave me a gas card, offered me a drink and a donut, and was incredibly efficient in her duties. More

by glotachi
Recommend Dealer
Yes
Employees Worked With
Allison Hock
Dec 03, 2019 -

Ed Napleton Honda St. Peters responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Take care!

November 25, 2019

Coming from St. Louis, I’ve searched long for a Sales Consultant I can genuinely trust. Once I found Claire at Napleton, she was able to answer all of my questions to ensure I left completely satisfied. More

by Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claire Bollan
Nov 28, 2019 -

Ed Napleton Honda St. Peters responded

Hi Allen! We are happy to hear our team was able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thanks for the kind review, and have a great day!

November 24, 2019

Highly disorganized, waste of time My partner made an appointment several days in advance to test drive a used Honda Fit. The day before his appointment, he received three separate phon More

by Treeclimber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allison Hock
November 23, 2019

Worth the 100 mile drive Before driving from Columbia to St Peters I called ahead and spoke with Darwin, who used to be my salesperson in Columbia, I told him what I was looki More

by plaggenberg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darwin Cunningham, Ian Shepard, Claire Bollan
Nov 26, 2019 -

Ed Napleton Honda St. Peters responded

Hello, thank you for sharing the details of your experience with us! We understand that it's an important decision where to purchase your vehicle from, so we are grateful to have been chosen. If you need any further assistance, we are always happy to help!

November 23, 2019

Buying our 3rd Honda here, always pleased with the experience,good customer service, very nice clean facility, will never shop anywhere else. Ask for Ben & Kyle! More

by Middendorf422
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle , Sales Manager
Nov 27, 2019 -

Ed Napleton Honda St. Peters responded

Congratulations on your new Honda! We understand it is a big decision where you purchase your vehicle from, and we are so grateful to have been chosen. Our team strives to deliver an excellent experience, and are glad you found this to be the case dealing with Ben and Kyle. If you have further needs or questions, please reach out!

November 22, 2019

Aaron was great. I arrived 2-3 minutes early for my appointment to get 3 recalls and an oil change done on my Accord. He took my info really quick and then had the shuttle driver take me back to my hou More

by Mikesupp
Recommend Dealer
Yes
Employees Worked With
Aaron Roberts
Nov 26, 2019 -

Ed Napleton Honda St. Peters responded

Hi, we're glad Aaron could take great care of you! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Please don't hesitate to reach out to us if there's anything more we can do!

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