
Ed Napleton Honda St. Peters
St. Peters, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Three months later and still no title. I am literally exhausted trying to get it and am looking into involving other agencies. I paid in full but I cannot register my car. I will not let my daughter dri exhausted trying to get it and am looking into involving other agencies. I paid in full but I cannot register my car. I will not let my daughter drive it because I don’t want to risk a ticket. We have been dealing with them since August when we were sold a car that stopped working within a week and they traded it out for this one. As happy as we were with that, it’s not a great solution since they will not provide the title to me. More
This dealership is always efficient with service from beginning to end! Aaron, the service advisor is always chipper and goes above and beyond making sure I receive all the necessary work done on my car. beginning to end! Aaron, the service advisor is always chipper and goes above and beyond making sure I receive all the necessary work done on my car. Thanks!! More
Great Service at Ed Napleton Aaron was great! We always receive great service. Everyone is so helpful and pleasant! There is such a short wait time and the car is always washed a Aaron was great! We always receive great service. Everyone is so helpful and pleasant! There is such a short wait time and the car is always washed and beautiful! More
Coming from St. Louis, I’ve searched long for a Sales Consultant I can genuinely trust. Once I found Claire at Napleton, she was able to answer all of my questions to ensure I left completely satisfied. Consultant I can genuinely trust. Once I found Claire at Napleton, she was able to answer all of my questions to ensure I left completely satisfied. Claire is professional, knowledgeable, and beyond generous to her customers. I’ll definitely be recommending her to all of my friends and family; she made this process much easier and stress-free than I ever expected. More
Highly disorganized, waste of time My partner made an appointment several days in advance to test drive a used Honda Fit. The day before his appointment, he received three separate phon My partner made an appointment several days in advance to test drive a used Honda Fit. The day before his appointment, he received three separate phone calls from the dealership, no messages left. He called back to ask what was up; no one he spoke to could tell him why they called. He received a text from the dealer confirming the appointment, and replied confirming that he looks forward to driving the car. We arrived at 9:15am and were told the car was at a different lot and it would be a half hour because they had to send someone to pick it up (we could have gone to this different lot, if we'd been told it was there!). They persuade us to drive a new Fit in the meantime. We finish and tell the dealer some things we didn't like about that particular model (sport) vs. things we appreciate about the other model of the used car made the appointment to drive. She could have easily persuaded us to test drive a new model with the features we were looking for, but she clearly didn't care about what we're interested in. 45 minutes later, the dealer tells us, 'Sorry, the car (that you made the appointment days in advance to see) is dirty, and so it needs to be cleaned, but the cleaners are closed because it's Saturday. You'll have to come back Monday.' My partner goes back on Monday, finally gets to drive it, puts $500 refundable deposit down because even though the dealership service was total crap, we like the car and it's a good deal. Meanwhile, I find a Prius at another dealership where a dealer treats me with respect, is actually interested in what we want, and the car gets better mileage. We decide to buy that car instead, because we want to patron a dealership who earned our business. I returned in person to Ed Napleton to ask for our deposit to be refunded. Waited 20 minutes to talk with the dealer, who asked why we chose another car. I shared that we had a negative experience with Ed Napleton, and she proceeded to argue with me, telling me that I need to understand we couldn't drive the car because of the inclement weather. The day of our test drive appointment was sunny and warm! Next I'm told, "Oh, I'm sorry, the bank is closed today so your deposit will be refunded Monday." It is now 5 business days later, and our deposit has not yet been refunded. Don't waste your time on this dealership, they are not trustworthy and will do nothing but waste your time and money. More

Worth the 100 mile drive Before driving from Columbia to St Peters I called ahead and spoke with Darwin, who used to be my salesperson in Columbia, I told him what I was looki Before driving from Columbia to St Peters I called ahead and spoke with Darwin, who used to be my salesperson in Columbia, I told him what I was looking for, which was a Civic Touring. I met Ian and Darwin at Kia and spoke about my concerns and what I was looking for as I still was not 100% set. He showed me a Kia Forte and while I liked the looks and it is a very nice car, it just was not for me. I ended up following them to the Honda location, and Claire provided both a great buying and service experience, which is why I drove 100 miles to purchase my vehicle. She was very friendly, helpful, and knowledgeable about my Honda Civic Touring. Unlike two dealerships I was at beforehand, Claire was very easy to work with and was not a high-pressure salesperson. She was not only on point with what I wanted, the price I was willing to pay, and what I wanted for my vehicle. Being that this was 100 miles away, she mentioned a warranty plan, but understanding how far away I lived, she realized it was not a good fit. I know on my husband's next purchase, we will go down to Ed Napleton again and work with Claire. I liked her attitude, and she made the process very quick as I did have to turn around and drive back to Columbia. She even texted me to ensure I made it home safe, answered a couple of quick questions I had regarding the vehicle, and told me if I had anything else pop up to get a hold of her. More
Buying our 3rd Honda here, always pleased with the experience,good customer service, very nice clean facility, will never shop anywhere else. Ask for Ben & Kyle! experience,good customer service, very nice clean facility, will never shop anywhere else. Ask for Ben & Kyle! More
Aaron was great. I arrived 2-3 minutes early for my appointment to get 3 recalls and an oil change done on my Accord. He took my info really quick and then had the shuttle driver take me back to my hou appointment to get 3 recalls and an oil change done on my Accord. He took my info really quick and then had the shuttle driver take me back to my house. A few hours later, he called me to inform the work was completed and he sent the shuttle driver back out to my house. I didn’t get the shuttle drivers name but he was super nice as well. Overall a 10/10 experience!! More