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Ed Napleton Honda St. Peters
St. Peters, MO
1,873 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,873 reviews
December 27, 2019
Told me the Napleton "Xperience" is included in the vehicle price. After refusing it twice they added it anyway ($1000). Added a 2 year bumper to bumper without asking ($2000). Did not include my sales vehicle price. After refusing it twice they added it anyway ($1000). Added a 2 year bumper to bumper without asking ($2000). Did not include my sales tax like i asked. Took $250 off my trade in value without telling me. Did not give me a copy of my buyers order until i walked in and asked for it in person. Then told me they would remedy it. Its been 3 months and they have done nothing to fix what they did. This place is a cess pool of scammers who are scamming fellow Americans. Zero integrity, zero business ethic, absolute garbage. More
by Otsata
Employees Worked With
Other Employees :
George Schultz (Finance Manager/Scam Artist), Chandler Kirkwood
December 23, 2019
Great experience Kristen Napoli, Kim Swisher, and Rick Deppen were outstanding in working out every detail of our 2017 Camaro purchase. Thanks so much, John and Janet Kristen Napoli, Kim Swisher, and Rick Deppen were outstanding in working out every detail of our 2017 Camaro purchase. Thanks so much, John and Janet More
by jrf53
Employees Worked With
Kristen Napoli, Kim Swisher, Rick Deppen
December 22, 2019
Buying our third Honda. We live the Honda product. We purchased CRV from Ben Pilla and Kyle Moore and they did a great job working with us. Looking forward to our new Honda. purchased CRV from Ben Pilla and Kyle Moore and they did a great job working with us. Looking forward to our new Honda. More
by Cathy-facebook
Employees Worked With
December 22, 2019
Good Experience Never like the car buying process but Jaron helped out and we got to a deal that made it work. He was helping and you could tell he was working on my Never like the car buying process but Jaron helped out and we got to a deal that made it work. He was helping and you could tell he was working on my behalf. This was evidence when there was a mix up in the paperwork and Jaron made sure the deal was still getting done. Overall we are happy with our first purchase from this dealership. More
by bleedblue83
Employees Worked With
Jaron Fisher
December 18, 2019
Was in the dealership Dec. 3 first service on new CRV Jamie Wilson was terrific and saw to everything so professionally. Made my time there so comfortably and got the car serviced quickly. Jamie Wilson was terrific and saw to everything so professionally. Made my time there so comfortably and got the car serviced quickly. More
by Mary Schneider
Employees Worked With
Jamie Wilson
December 14, 2019
Very nice people and clean place I worked with and Just Very nice people and clean place I worked with and Just bought my car here with a very good deal I totally recommend this place Very nice people and clean place I worked with and Just bought my car here with a very good deal I totally recommend this place More
by Michael Mikheil
Employees Worked With
Allison Hock
December 11, 2019
SCAM WARNING::Don't send anyone to them.The referral is SCAM WARNING:: Don't send anyone to them. The referral is a scam! You will never get paid They put their people as the referral person so they SCAM WARNING:: Don't send anyone to them. The referral is a scam! You will never get paid They put their people as the referral person so they don't have to pay it. I was referred by my nephew a year ago, they put Kerry Brown an employee of the company. I referred someone in June of this year and after several calls ,texts and attempts, I have not received my referral fee!!! SCAM ALERT!! More
by anniedobson43
Employees Worked With
December 08, 2019
Awesome staff, clean showroom and who can beat free Starbucks coffee while you wait?!?! Hands down the best car shopping experience I've ever had. Great atmosphere and very knowledgeable staff. If you Starbucks coffee while you wait?!?! Hands down the best car shopping experience I've ever had. Great atmosphere and very knowledgeable staff. If you choose Ed Napleton Honda, ask for Allison....you'll thank me later! :-) More
by czajdel11
Employees Worked With
Allison Hock
December 06, 2019
Great dealership. Very comprehensive protection plan for every vehicle sold. Friendly staff, good deals, good service. I dont have anything else to say but that. every vehicle sold. Friendly staff, good deals, good service. I dont have anything else to say but that. More
by Joshuakoester
Employees Worked With
Orlando Ewing, Aaron Roberts
December 06, 2019
This dealer made me feel appreciated and valuable. They helped me with selecting a car in my price range and helped me through the process of buying. helped me with selecting a car in my price range and helped me through the process of buying. More
by xxdeltastrifexx
Employees Worked With
Randy Lyman
