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Ed Napleton Honda St. Peters

St. Peters, MO

Overview
Employees
Reviews
Vehicles
4.6
1,855 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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4780 North Service Rd.

St. Peters, MO

63376

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Showing 1,855 reviews

June 17, 2023

Lee did a good deal for me. Honda has many nice cars we liked Crv sport touring. We are happy and will be looking for civic next. More

by zhi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Ed Napleton Honda St. Peters responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

June 16, 2023

Ben was great to work with throughout out the whole sales process. I applaud his dedication. More

by tadd.a.haum
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Ed Napleton Honda St. Peters responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

June 08, 2023

Good pricing. Great initial response with creative videos and engagement. The process fell flat after that with constant phone tag efforts and slow response time ( More

by Happy Customer
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Tristan Ries
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Ed Napleton Honda St. Peters responded

Hi, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. Please reach out to us at (314) 486-9292 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

June 01, 2023

Ben is hilarious, and took very good care of us, as always! Very happy with the purchase. More

by JerryOnDrums
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 01, 2023

Ben was great and made the entire experience painless and easy. Would definitely recommend my friends and family come see him More

by amirqalbani
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 01, 2023

Ben was knowledgeable and put me at ease during my rush to replace a car. He took his time with me and explained things in great detail. He made me feel like there were no dumb questions. He’s patient and More

by snobe1_05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Ed Napleton Honda St. Peters responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

May 31, 2023

Chris , took great care of me, I was not going to buy from this dealership but Chris called me and got everything back on track. THANK YOU CHRIS More

by richfasching67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Odegard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023

They helped me navigate a recall on my old car and a smooth purchase of a different car. It was difficult and they worked to make it right. More

by jwdebrock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023

Ben was great and a pleasure to work with. Great salesman and very professional. I would recommend Ben to anyone looking for a new vehicle. More

by ntha9s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023

Excellent transaction. Jason was terrific to work with on our trade-in and the purchase of our new car. Ryan/Jacob fantastic team. More

by Neal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Willbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan and Jacob
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