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Ed Napleton Honda St. Peters
St. Peters, MO
1,860 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,860 reviews
February 11, 2025
Dillon from sales helped me with car purchase. He is a fantastic guy. He gave me a drive. He also introduced me to the servicing facility. The car purchase process was smooth. He is a fantastic guy. He gave me a drive. He also introduced me to the servicing facility. The car purchase process was smooth. More
by ridimmote88
Employees Worked With
Dillon kirkpatrick
February 01, 2025
Had a good experience buying our pre-owned Jeep at Napleton Honda in St. Peters. Dillon Kirpatrick was very easy to work with, and also very pleasant to work with. And not overbearing with the thing Napleton Honda in St. Peters. Dillon Kirpatrick was very easy to work with, and also very pleasant to work with. And not overbearing with the things that dealers like to add-on to the cost of a vehicle. He also handed me the keys and told me to drive it home to my wife (about 40 minutes away) to get her opinion. Surprising, but effective. More
by dewayne
Employees Worked With
Dillon Kirpatrick
January 15, 2025
I bought a 2024 Odyessy and have less than 5,000 miles on it. When I went out to my garage to start it, it was completely dead. I called the salesman I bought it from and explained the problem. He was less it. When I went out to my garage to start it, it was completely dead. I called the salesman I bought it from and explained the problem. He was less than helpful and ended up suggesting calling AAA to solve my problem. Not impressed. Kudos to Brandon in the service department. He reached out to me after AAA had gotten my van started. He did leave me with his number to call him if I have any more issues. Their only saving grace in customer service. I should also say that it took me about 6 or 7 calls to reach him because I kept getting transferred and then it dropped my call. This whole experience was frustrating. I pray I don’t have to deal with them again. More
by MLB29
July 06, 2024
Went in on June 29, was told they had to put the car threw the shop for new tires and top fluids, lie. I had to call back to finally hear if the car was even there anymore. I got a TEXT back. Go to buy threw the shop for new tires and top fluids, lie. I had to call back to finally hear if the car was even there anymore. I got a TEXT back. Go to buy it, they did fill oils, gas was at .25 of a tank, we assumed they would finish detailing while I was in finance, wrong. Waited an hour for finance, I ask one of the finance men if he knew where our paperwork was, he said nope. Well come to find out that was our finance man. I told him we have had a very bad day (our daughter locked our infant in the car while we waited) so we would love to just sign and get home our kids are drained. He taps his pen and just looks at me for like 30 seconds. THEN we finally go to leave, HE REFUSED A TEMP TAG!! So, the sameman had to go BACK to our trade in car and get our tags!! Of course that took time! Needless to say, we had a prime example of what NOT to do while we were there. We will never be back, even though we love the car we got, so far, I'll look at any other dealership before I ever look there again. More
by HLAFSER688
June 17, 2024
Brian, the Costco auto program manager, is dishonest and unprofessional. He claims that the Costco savings only added up to $86. The Costco program has always saved me hundreds, if not thousands of dollars unprofessional. He claims that the Costco savings only added up to $86. The Costco program has always saved me hundreds, if not thousands of dollars. Covid is over people, stop listening to people like Ed Napleton Honda, and stop paying MSRP. Truly a one-star dealership. More
by Stilllaughing
Employees Worked With
June 15, 2024
Napleton Honda took great care of me! They were very attentive and made sure I was happy with my trade in offer. I highly recommend Napleton, ask for Sadiq! They were very attentive and made sure I was happy with my trade in offer. I highly recommend Napleton, ask for Sadiq! More
by Teer.mara
Employees Worked With
June 15, 2024
Beautiful store and very clean. Everyone here made us feel like family and like they wanted what was best for me and my family! Highly recommend Napleton!! Everyone here made us feel like family and like they wanted what was best for me and my family! Highly recommend Napleton!! More
by greggteer
Employees Worked With
