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Ed Napleton Acura - Service Center

Elmhurst, IL

4.4
103 Reviews

103 Reviews of Ed Napleton Acura - Service Center

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June 11, 2018

Fantastic Service I was greeted promptly in the service department. All service staff members were friendly and polite. The service advisor thoroughly reviewed my app More

by SeaSide4Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gentile
Jul 19, 2019 -

Ed Napleton Acura responded

We hope you continue to choose us for all your automotive needs! Take care!

June 11, 2018

Service Great service friendly people got the work done quickly. Clean service area and willingness to please the customer. Would recommend this place to all More

by Vitogolfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Zato
Jul 19, 2019 -

Ed Napleton Acura responded

We hope you continue to choose us for all your automotive needs! Take care!

June 09, 2018

Friendly staffs and prompt assistance It’s always feel comfortable to visit ED Epleton dealer shop. Friendly staffs, prompt assistance and they provide neat&clean waiting are. Thank you More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
maintenance team , John Res
Jul 19, 2019 -

Ed Napleton Acura responded

We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 07, 2018

Excellent customer service Nick in service was excellent!!! Love doing business there because of him!!!! He is thorough. He explained everything to me. He accommodates the cust More

by Colbert, Krissy 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick in service dept
Jul 19, 2019 -

Ed Napleton Acura responded

Thank you again for the great review!

June 07, 2018

Oil Change Nick was very direct and explained all items in great detail. I'm very please with his customer service. I would recommend to my friends and family. More

by What the?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gentile
Jul 19, 2019 -

Ed Napleton Acura responded

We hope you continue to choose us for all your automotive needs! Take care!

June 06, 2018

Exceptional I arrived on time for my appointment. My car was taken within 5 minutes of my arrival to the dealership. The necessary paperwork was filled out by th More

by marsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Jul 19, 2019 -

Ed Napleton Acura responded

We look forward to your next visit! Take care!

May 25, 2018

Service error B in and out less than an hour Brandon Kirinsh was very professional and he worked around my busy work schedule. He scheduled my appointment for Acura service error B - oil change a More

by JF_2008_TL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Kirinsh
Jul 19, 2019 -

Ed Napleton Acura responded

If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

May 25, 2018

Flexible and good service Thank you ~ Brandon was helpful and explained my service for my Acura. He walked me through it and took good care of my car throughout. More

by Mlenz313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 19, 2019 -

Ed Napleton Acura responded

If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

May 23, 2018

Great service with minimal wait time! Great service department! John and Brent were very helpful. George Res, who sold me my car, was even kind enough to find me a quiet place to work on a More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Piel, Brent Schneider, George Res
Jul 19, 2019 -

Ed Napleton Acura responded

If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

May 21, 2018

Just exellent service! Higly recommended! I like visiting this Kia dealer. The guys working there are very friendly, smart and professional. It's is also very close destination for me. 5- More

by NickNikolov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikola Nikolov, Abdullah Abbadi
Jul 19, 2019 -

Ed Napleton Acura responded

We hope to see you soon!