Ed Napleton Acura - Service Center
Elmhurst, IL
103 Reviews of Ed Napleton Acura - Service Center
Fantastic Service I was greeted promptly in the service department. All service staff members were friendly and polite. The service advisor thoroughly reviewed my app I was greeted promptly in the service department. All service staff members were friendly and polite. The service advisor thoroughly reviewed my appointment details and the vehicle maintenance was finished and clean by the time promised. I will definitely return to Ed Napleton Acura. More
Service Great service friendly people got the work done quickly. Clean service area and willingness to please the customer. Would recommend this place to all Great service friendly people got the work done quickly. Clean service area and willingness to please the customer. Would recommend this place to all my family and friends More
Friendly staffs and prompt assistance It’s always feel comfortable to visit ED Epleton dealer shop. Friendly staffs, prompt assistance and they provide neat&clean waiting are. Thank you It’s always feel comfortable to visit ED Epleton dealer shop. Friendly staffs, prompt assistance and they provide neat&clean waiting are. Thank you ED Epleton! More
Excellent customer service Nick in service was excellent!!! Love doing business there because of him!!!! He is thorough. He explained everything to me. He accommodates the cust Nick in service was excellent!!! Love doing business there because of him!!!! He is thorough. He explained everything to me. He accommodates the customer!!! He is prompt and very friendly!!! More
Oil Change Nick was very direct and explained all items in great detail. I'm very please with his customer service. I would recommend to my friends and family. Nick was very direct and explained all items in great detail. I'm very please with his customer service. I would recommend to my friends and family. More
Exceptional I arrived on time for my appointment. My car was taken within 5 minutes of my arrival to the dealership. The necessary paperwork was filled out by th I arrived on time for my appointment. My car was taken within 5 minutes of my arrival to the dealership. The necessary paperwork was filled out by the service rep.Jared, and I was told that the job would take about 1 hour and 15 minutes. I knew what to expect, and the time was slightly less. I was given a written report of the work done, and work which needs to be done the next visit to the dealership with the estimate for the cost. Everything went very well and my wait in the customer waiting area was very comfortable. I left a very satisfied customer. Marion More
Service error B in and out less than an hour Brandon Kirinsh was very professional and he worked around my busy work schedule. He scheduled my appointment for Acura service error B - oil change a Brandon Kirinsh was very professional and he worked around my busy work schedule. He scheduled my appointment for Acura service error B - oil change and rotate tires. He was able to schedule me on the same day and serviced my vehicle less than an hour. Keep up the excellent service!!! James More
Flexible and good service Thank you ~ Brandon was helpful and explained my service for my Acura. He walked me through it and took good care of my car throughout. Thank you ~ Brandon was helpful and explained my service for my Acura. He walked me through it and took good care of my car throughout. More
Great service with minimal wait time! Great service department! John and Brent were very helpful. George Res, who sold me my car, was even kind enough to find me a quiet place to work on a Great service department! John and Brent were very helpful. George Res, who sold me my car, was even kind enough to find me a quiet place to work on a presentation while I waited! More
Just exellent service! Higly recommended! I like visiting this Kia dealer. The guys working there are very friendly, smart and professional. It's is also very close destination for me. 5- I like visiting this Kia dealer. The guys working there are very friendly, smart and professional. It's is also very close destination for me. 5- stars! More