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Ed Napleton Acura - Service Center

Elmhurst, IL

4.4
103 Reviews

103 Reviews of Ed Napleton Acura - Service Center

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August 19, 2018

Maintenance The service we received was extra-ordinary and exceeded our expectations. We purchased our Acura RDX from Napelton last year and have been very plea More

by Renard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gutierrez
Jul 19, 2019 -

Ed Napleton Acura responded

We hope you continue to choose us for all your automotive needs! Take care!

August 17, 2018

Professional staff I enjoy going to this particular shop and dearlership. The staff are friendly and helpful. The dealership is clean and I appreciate being told how lon More

by Wills Acura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gutierrez
Jul 19, 2019 -

Ed Napleton Acura responded

We hope you continue to choose us for all your automotive needs! Take care!

August 13, 2018

its all good very good service all the way around thanks mike matthews did a fantastic job all by himself thursday morning keep up the good work More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike matthews
Jul 19, 2019 -

Ed Napleton Acura responded

We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

August 11, 2018

Good service I bought my car from here, and i came back for my oil change here, very nice people over there, and did the oil change fast, good service More

by Ramon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jul 19, 2019 -

Ed Napleton Acura responded

We hope to be of service to you again in the future. Best wishes, Ed Napleton Acura

August 07, 2018

Service Nick is always courteous and thorough. He provided an estimated time of completion and work was done within time promised.. I would highly recommend More

by Paveza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service - Nick
Jul 19, 2019 -

Ed Napleton Acura responded

It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

August 01, 2018

Attentive to my needs The technicians are always attentive and friendly. The car is always sparkling clean when finished. Plus they always have good snacks and drinks whi More

by Nancy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Nelson
Jul 19, 2019 -

Ed Napleton Acura responded

If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

July 31, 2018

Very professional and explanatory about recommended repairs I appreciated the promptness. Oil change, filter and cabin filter change was quick and I like the new report that was emailed to me immediately. Eve More

by Kia mia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Also, I can't remember her name but she was at the first service work station, George Res
Jul 19, 2019 -

Ed Napleton Acura responded

If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

July 29, 2018

The Best!!!!!!!! I didn’t have an appt but the super friendly service writer got me in NO PROBLEM. They did the first scheduled maintenance in 40 minutes.. They even w More

by Rick1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Kurinish
Jul 19, 2019 -

Ed Napleton Acura responded

We hope you continue to choose us for all your automotive needs! Take care!

July 26, 2018

Outstanding Service Department Service Department is excellent!! Great prices and superb attention to detail. David and Connor rock they always greet you and welcome you back to the More

by Bostonredboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Baggott
Jul 19, 2019 -

Ed Napleton Acura responded

We hope you continue to choose us for all your automotive needs! Take care!

July 21, 2018

Recall service taken care of quick and they washed my car I had several recalls on my Kia and the service department toke care of them quickly. There was one where they did not have the needed part so they se More

by Cyclone1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando
Jul 19, 2019 -

Ed Napleton Acura responded

We hope you continue to choose us for all your automotive needs! Take care!

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