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Ed Napleton Acura - Service Center

Elmhurst, IL

4.4
103 Reviews

103 Reviews of Ed Napleton Acura - Service Center

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January 06, 2021

They were able to work with me until I was satisfied with the deal. Ended up giving me the deal I set out for when I arrived. More

by Austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings SR
Report | Print
Jan 07, 2021 -

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us, Austin! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Acura/Kia 630 782 9300 630 926 7131 disa.degrazia@napleton.com

November 30, 2020

Thank you Jimmy for all your help today! You were very helpful and informative. I will highly recommend Ed Napleton Acura! Excellent deals and great customer service! More

by Billsumner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Report | Print
Dec 02, 2020 -

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us, Billsumner@comcast.net! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Acura/Kia 630 782 9300 disa.degrazia@napleton.com

November 13, 2020

Andre Jennings sr is a awesome salesman who went above and beyond to make sure that we got the car that we came for and a great deal. Thank you to you and your management for building a new great business More

by Ahubb1183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings sr
Report | Print
Nov 15, 2020 -

Ed Napleton Acura responded

Ahubb1183, we appreciate you choosing Ed Napleton Acura! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Regards, Disa DeGrazia Ed Napleton Acura/Kia Customer Relations Manager 630 926 7131 630 782 9300 disa.degrazia@napleton.com

November 13, 2020

Andre Jennings Sr was great at getting the deal finalized. We love our 2021 xline and look forward to doing more business in the future. Thank you for honoring our pre qualifications etc. Blessing More

by Lhc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings sr
Report | Print
Nov 15, 2020 -

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us, Lhc! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards, Disa DeGrazia Ed Napleton Acura/Kia Customer Relations Manager 630 926 7131 630 782 9300 disa.degrazia@napleton.com

October 06, 2020

I took my car in & was fixed.Couple days later it broke down again and paid a lot again.I don't reccomend this dealership. More

by marcosnunez571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rebeca
Report | Print
Oct 09, 2020 -

Ed Napleton Acura responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out at (630) 941-4300 and we will do our best to make this better. We hope to hear from you soon.

September 12, 2020

Mr.Andrew Jennings fue may amable ,servicial y sobre today las cosas muy entendido con mi situacion le estoy muy agradecida por todo el esfuerzo q hizo para q yo lograra tener el carro q necesito tanto More

by aracellymenendez2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Report | Print
Sep 15, 2020 -

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us, Aracellymenendez2015! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Acura/Kia 630 926 7131 disa.degrazia@napleton. com

August 08, 2020

Andre Jennings Sr. was a great sales representative! He was so dedicated to helping us choose the right car at a reasonable price. I’ll come back again. More

by A.cv0622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Report | Print
Aug 10, 2020 -

Ed Napleton Acura responded

We're glad to hear our Staff took such great care of you, A.cv0622! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care! Regards, Jon Quach Director of Customer Relations Napleton Imports 630-234-4508 Jquach@napleton.com

August 08, 2020

I got help right away as I entered the parking lot. Andre Jennings Sr. Was the first to greet me and my wife. We had a great experience. More

by Riverajohnny759
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Report | Print
Aug 10, 2020 -

Ed Napleton Acura responded

We're glad to hear our Staff took such great care of you, Riverajohnny759! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care! Regards, Jon Quach Director of Customer Relations Napleton Imports 630-234-4508 Jquach@napleton.com

July 05, 2020

Just got our BMW X6 and Haris assisted us patiently. Treat us not just a costumer but like a family. I recommend Haris and Napleton of Acura.❤️❤️❤️ More

by sometacaneja
Recommend Dealer
Yes
Employees Worked With
Rich Carusiello
Report | Print
Jul 07, 2020 -

Ed Napleton Acura responded

Thank you for sharing your experience with us and thank you for your business! We work very hard to ensure our customers are happy and 100% satisfied. If you ever need anything in the future please do not hesitate to call, we are always here to help! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Acura disa.degrazia@napleton.com 630-926-713 1

January 31, 2020

I’m pleased by the help Kyle and Clara provided me with my in getting my Acura. Will come back again in the future for sure. More

by averstn1
Recommend Dealer
Yes
Employees Worked With
Kyle Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2020 -

Ed Napleton Acura responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Acura and we hope to see you again!

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