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Ed Napleton Acura - Service Center
Elmhurst, IL
103 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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103 Reviews of Ed Napleton Acura - Service Center
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May 28, 2024
I have owned either a Honda or Acura for over 36 years. I had electrical problem with my 2020 Acura within the first year. This dealership did not have the capability to even attempt to ascertain what the I had electrical problem with my 2020 Acura within the first year. This dealership did not have the capability to even attempt to ascertain what the problem was and how to correct it. After my warranty period had expired, the Service Manager laughed and said you can bring your car in and we will evaluate. I have since gone to another dealership and they have done a software reset…it seems to be working. Find another dealership before you work with this one. More
by Dm
Employees Worked With
Jason,
February 17, 2024
Steven Martin pull me out down of the service Department. He Was Able To Get Me and My Boys Into A Brand New 2024 Vehicle With No Money Down, With the BEST WARRANTY AND DEALS. He Is Truly Hands Down A God Se He Was Able To Get Me and My Boys Into A Brand New 2024 Vehicle With No Money Down, With the BEST WARRANTY AND DEALS. He Is Truly Hands Down A God Send!! HIGHLY RECOMMENDED!! More
by Latrice Cobbs
Employees Worked With
Steven Martin
December 28, 2023
Houston and Wade is very patient explain the mainteinance plan, helped me with my service visit, great team work plan, helped me with my service visit, great team work More
by Lin
December 23, 2023
worst service department and manager is very arrogant and he said it like waiting at a doctors office it took them 3 hours for a basic oil change with nobody in the waiting room and nobody came in for the wh he said it like waiting at a doctors office it took them 3 hours for a basic oil change with nobody in the waiting room and nobody came in for the whole time THEY GET A BIG ZERO I wonder if Mr. Napleton knows what is going on at this delership they have no respect for costumers More
by granobabe
Employees Worked With
service manager
September 13, 2023
Steven Martin was helpful with giving me an understanding of how car service works. He's very knowledgeable. If and when I decide to buy/trade my vehicle I will choose him. of how car service works. He's very knowledgeable. If and when I decide to buy/trade my vehicle I will choose him. More
by sissymae59
Employees Worked With
Joe, Marta
August 31, 2023
Wonderful service from Sam, 1st time service my 23 Mdx, bought a car from Wade 6 month ago, loves my car, good service from service department bought a car from Wade 6 month ago, loves my car, good service from service department More
by Shah.B
August 31, 2023
Picked up the mats from Sam and Seyun, great service from service department. happy with my car service department. happy with my car More
by Kuang.P
June 01, 2023
Bought my rdx from Wade, asked him about the ZDX, would love to see one when it gets here love to see one when it gets here More
by Yim
Employees Worked With
May 24, 2023
Bought a mdx from Wade 4 years ago, here for service and looking at new mdx, very helpful information, thank you, will come back when I am ready looking at new mdx, very helpful information, thank you, will come back when I am ready More
by Mann
Employees Worked With
