Ed Morse Sawgrass Auto Mall - Service Center

CUSTOMER SERVICE BY WAYNE QUICK AND JASON - EXCELLENT!!!!!!! Thank you to Wayne Quick my service guy, Jason my dad's service guy- they work together in same office - THEY ARE AWESOME GUYS TU Thank you to Wayne Quick my service guy, Jason my dad's service guy- they work together in same office - THEY ARE AWESOME GUYS TU More

I usually wait at the dealership while service is being done on my car. Perhaps I might wait about an hour or 90 minutes. The department really runs smoothly. Scott is attentive and keeps me up to date as done on my car. Perhaps I might wait about an hour or 90 minutes. The department really runs smoothly. Scott is attentive and keeps me up to date as to how things are going. Overall it is an excellent experience. More

Great customer service! I've been bring my Traverse to this location ever since purchasing it here in 2011. Since I've been going to Jose in service, I have had no problems. I've been bring my Traverse to this location ever since purchasing it here in 2011. Since I've been going to Jose in service, I have had no problems. He always provides excellent service in a friendly and professional manner. Thank you! More

Always a great experience at Ed Morse Sawgrass cadillac This is my 7th year going to Ed Morse Cadillac and I have to say, it's always a nice, easy experience. My salesperson is Dennis Hernandez and he i This is my 7th year going to Ed Morse Cadillac and I have to say, it's always a nice, easy experience. My salesperson is Dennis Hernandez and he is AMAZING! He's the best at what he does, gets me a good deal, goes above and beyond, and treats me as if I were family. I've had the pleasure of working with Todd and Richard in service and they are GREAT as well and are always very accommodating and conscious of my time. The showroom is nice, spacious and clean. My only complaint is that I sat at the desks in the waiting area to work while my vehicle was being serviced and none of the USB ports were working so I couldn't charge my phone. More

Great service The treatment and service I get when I come to Ed Morse Sawgrass is always a first class experience. Todd and Dave make sure All my concerns are addr The treatment and service I get when I come to Ed Morse Sawgrass is always a first class experience. Todd and Dave make sure All my concerns are addressed and the car is just as expected when I arrive for pickup. Easy in and out which is great for my busy schedule. Thanks to the entire staff as they never let me down. More

The perfect experience. Choose this Ed Morse dealership for this maintenance service visit because for problems I had after receiving service from a competing dealership with Choose this Ed Morse dealership for this maintenance service visit because for problems I had after receiving service from a competing dealership with the service they had done, which lead to additional trip back to the dealership for service they had just done. My experience the at Ed Morse for my recent service was great, especially since this was the first time of me going to this dealership. I didn't even have an appointment and they were able to take my vehicle in. The service writer and service manager understood my service concerns for this service visit and everything was done correct the first time, while I waited for the vehicle. (I didn't even expect them to be able to take in the vehicle without an appointment.) This was a truly great service experience and I will be back for my future service visits. More

excellent service Service was excellent, fast and advisor was very informative and courteous. Would definitely recommend anyone to use the service because it is outstan Service was excellent, fast and advisor was very informative and courteous. Would definitely recommend anyone to use the service because it is outstanding and very responsive. The service representative, Richard, even took care of a window I thought was scratched. More

Very good My truck was finished with repairs before scheduled time. I was very happy with the results. I would definitely bring my truck back for future repairs My truck was finished with repairs before scheduled time. I was very happy with the results. I would definitely bring my truck back for future repairs More

Jose Gonzalez Jose is by far the top Service Adviser anywhere, at any dealership I've ever been to He always is Courteous and Professional, a true gentleman Jose is by far the top Service Adviser anywhere, at any dealership I've ever been to He always is Courteous and Professional, a true gentleman More

Service call Todd is outstanding and the one that you can trust to take care of you vehicle. It is always a joy to have my vehicle serviced at Ed Morse Cadillac. Todd is outstanding and the one that you can trust to take care of you vehicle. It is always a joy to have my vehicle serviced at Ed Morse Cadillac. More