Ed Morse Sawgrass Auto Mall

Dealer emailed me a price quote offer (Tru Price) for an XT5, when I followed up to purchase it, they said they don’t honor their price offers and wanted $5k over invoice. Total scammers. This was for a c XT5, when I followed up to purchase it, they said they don’t honor their price offers and wanted $5k over invoice. Total scammers. This was for a cash deal (no financing involved). More

Terrible customer service. It is extreme hard to talk to someone. I have called this business twice this week about a car I purchased & wanted to get some information about the warranty in the car. I am alw someone. I have called this business twice this week about a car I purchased & wanted to get some information about the warranty in the car. I am always transferred to someone’s voicemail & never get a callback. Also the operator that answers the phone will just transfer you while your talking. She doesn’t even wait for you to finish your sentence. I have never been so upset with this dealership. I’ve bought THREE cars from them. More

When I Called a sales person “Leslie” picked up. I asked for an internet sales manager and she had the nerve to ask me if I wanted to speak to a male, if that is what it was. I told her I was offended and t for an internet sales manager and she had the nerve to ask me if I wanted to speak to a male, if that is what it was. I told her I was offended and that was rude and she hung up on me. Very bad first impression. More

Worst Cadillac service department, I have been a customer of Ed Morse since 1978. The sales department is great, service department rates are as dependable as the chevy vega. Vera Cadillac here I come. of Ed Morse since 1978. The sales department is great, service department rates are as dependable as the chevy vega. Vera Cadillac here I come. More

We went to take our new Chevy Silverado for the first time for service! Our service rep was Alberto who provided a professional demeanor at all times. The wait time was exactly what he said! Great servic time for service! Our service rep was Alberto who provided a professional demeanor at all times. The wait time was exactly what he said! Great service! More

This was by far my best experience buying a car. Juan Tabares and Karl Thomasson were very honest and helpful. The didn’t just wanted to sell me a car, they wanted me to find the best car for me. I wish Tabares and Karl Thomasson were very honest and helpful. The didn’t just wanted to sell me a car, they wanted me to find the best car for me. I wish all salespeople were like them! I highly recommend Ed Morse Sawgrass to anyone who’s looking to buy a car. Congratulations! More

Your sales manager is very rude, which I’m not sure if “Rude” is the right word to use. I was trying today to swap my Sierra Denali lease for a new Sierra Denali. I asked to be clear on the numbers and th “Rude” is the right word to use. I was trying today to swap my Sierra Denali lease for a new Sierra Denali. I asked to be clear on the numbers and the manager was like fighting back every single question. He told me the depreciation of the car is 52% in 39 months which I am not sure if is correct. I just compared with my current lease and I am almost sure is not that low. I had in front of me the first offer which we all know is normally high, he said he can be around $660 a month from $820 so I asked why you did not put that number after the sales person went in to your office? And he came back saying “you are the one who put the miles on the car, not me” I’m sorry but that is not the way to treat a customer. I took my car for service to Ed Morse Sawgrass since 2018 but after today’s experience, I’m done with the dealer. More

Great experience buying my vehicle from Ed Morse Sawgrass Buick GMC. Juan Tabares was my sales consultant and did a great job working with me especially since I was buying from out of state. Juan went above Buick GMC. Juan Tabares was my sales consultant and did a great job working with me especially since I was buying from out of state. Juan went above and beyond communicating daily the status of my vehicle as well as providing me with updates on shipping. I would highly recommend this dealership and ask for JUAN TABARES. Your won’t be disappointed. He’s a class act and very professional. More

Was looking at multiple manufactures SUV's to replace my expiring lease. Met with the staff at Sawgrass Buick. Drove the Enclave, great finishes, handling and ride. Went back and forth a bit trying to work expiring lease. Met with the staff at Sawgrass Buick. Drove the Enclave, great finishes, handling and ride. Went back and forth a bit trying to work out numbers. They didn't have the color and package I really wanted so we parted ways. Less than an hour later, they made a dealer swap to find the exact specs I was after. They were able to put together a great deal and offer I couldn't say no to. Juan Tavares was great in communicating, working out the details and making sure the final paperwork was all ready to go when I arrived. He has been great with following up and answering any question I have had. More

Great service. We have had 2 leases with them and everything is always good! They make the whole process smooth and easy! Juan Tabares is a great salesman! everything is always good! They make the whole process smooth and easy! Juan Tabares is a great salesman! More