Ed Morse Sawgrass Auto Mall

From out of state and purchased a vehicle. They have been unresponsive to handle problems. I would not recommend them. They have been unresponsive to handle problems. I would not recommend them. More

We are repeat loyal Chevy/GMC customer's and would like to send big shout out and kudos to Jason Carter in chevy service, Mr Kenneth Carter and Luis Garcia in sales finance for there outstanding customer s to send big shout out and kudos to Jason Carter in chevy service, Mr Kenneth Carter and Luis Garcia in sales finance for there outstanding customer service! They played huge part in our decision to return to Ed Morse for our latest 23 Yukon Denali purchase! These men are a huge asset to your empire! Thank you 😊 More

Paul was very professional and attentive from the moment we met till the time we left giving me instructions for the car and asking me not to hesitate to call him with any questions. In my opinion, you have we met till the time we left giving me instructions for the car and asking me not to hesitate to call him with any questions. In my opinion, you have an excellent sells man working for you, looking forward to seeing him again in the future. Ray More

Ken and bill were outstanding, friendly and knowledgeable. Best car buying experience I ever had. Will keep buying my cars from them knowledgeable. Best car buying experience I ever had. Will keep buying my cars from them More

Another dealer charging $100000 markups on corvette. I wonder how long it takes for the first $200000 pickup truck to be up for sale by these cheats. Amazing how a dealership that robs their customers b I wonder how long it takes for the first $200000 pickup truck to be up for sale by these cheats. Amazing how a dealership that robs their customers by price gouging and cheats their supplier by doing the very thing they were warned not to do - and still stay in business. More

So we purchased a SUV on the first week of January, our seller William was amazing but unfortunately finance team is the worse. They changed the bank without my approval when we signed for another bank I t seller William was amazing but unfortunately finance team is the worse. They changed the bank without my approval when we signed for another bank I think that is very unprofessional and disrespectful. Secondly me did not receive any communication from our lender and Ed Morse told us to make the first payment that they will transfer that amount to the bank, guess what they never make the payment and the bank sent a letter saying that I’m behind my payment for 2 months. I did not expect to have this horrible customer service from Ed Morse. I spoke with Marie from Finance which promise that she will call me back the next day with some updates is gonna be a week and still waiting for her call, later I got in contact with Adam who is one of the managers he was very understanding and promised as well the same that he will reach out next day guess what I’m still waiting for the phone call with any updates and where is my money that we paid in February. It looks that this company doesn’t care about a customer who purchased 2 cars with them More

Thank you Ken Carter it was a pleasure working with on the purchase of my new 2023 Silverado.I would highly recommend your dealership to friends and family. Ed the purchase of my new 2023 Silverado.I would highly recommend your dealership to friends and family. Ed More

If I could give negative stars I would! !!!!! I bought a new car here in 2020 which I know was hefty enough to pay a few workers paychecks to clean etc, & went yesterday to trade-in and purc !!!!! I bought a new car here in 2020 which I know was hefty enough to pay a few workers paychecks to clean etc, & went yesterday to trade-in and purchase another new car. Buyer BEWARE!!!!! Especially buyers of BLACK color! Boy was the red flags all over! I wouldn’t EVER spend my hard earned money at this place again & honestly I should have figured not to come again once the worker who I bought my other car from no longer worked there. They lie about prices on their site and don’t even have the car available & that’s just 2 examples of BASIC nonsense you will endure at this silly pathetic place. There are MANY other dealers around that are far BETTER! More

Service department takes a long time. Expect to wait 3-4 hours on a oil change. Spent 100k on a vehicle and have to return for recall. They won’t have a vehicle to lend while the recal Expect to wait 3-4 hours on a oil change. Spent 100k on a vehicle and have to return for recall. They won’t have a vehicle to lend while the recall will take 9 hours. I bet if I spent that much at Audi they would accommodate me. I cancelled appointment. More

Thank you, guys! After initial misunderstandings, people at Ed Morse went above and beyond to correct the issues and I couldn't be happier. Thanks again. After initial misunderstandings, people at Ed Morse went above and beyond to correct the issues and I couldn't be happier. Thanks again. More