Ed Morse Sawgrass Auto Mall

Surprisingly pleasnt, low pressure transaction Headed out last week to a west palm beach dealer with a heavily-researched and negotiated deal on a chevy silverado ready to go. On a whim, stopped in Headed out last week to a west palm beach dealer with a heavily-researched and negotiated deal on a chevy silverado ready to go. On a whim, stopped in to Ed Morse on the way up north to check out the finer Sierra and see what could be done, not expecting anything close to the $10k off sticker chevy was offering. Ended up buying one from David an hour later. From the moment I walked in it was a no-games, pleasant experience. I had honest, face to face contact with the sales manager (no hulking beast in a tie looming from behind a high desk constantly staring the deal down) and David oversaw all the details as I hemmed and hawed between the chevy and gmc. I walked away from the best car-buying experience I've ever had - hands down. Can't recommend the team at Ed Morse enough. David, especially, deserves high marks for professionalism and working hard to get a superb deal done. More

The Only Place That I Will Purchase a Car We recently purchased or leased our 9th vehicle from Ed Morse Sawgrass, and I wouldn't shop anywhere else! Our salesmen are Fran Smith and Kenny Carte We recently purchased or leased our 9th vehicle from Ed Morse Sawgrass, and I wouldn't shop anywhere else! Our salesmen are Fran Smith and Kenny Carter and I can trust them to deliver the best deal on the vehicle I want in a highly professional manner. They are courteous and take time to make sure that my wife and I understand all the nuances of our new vehicle, assisting in setting up the Onstar, XM and wi-fi connections. They follow-up to ensure that all is well and are readily available to answer questions or solve any problems that we may have. As for servicing our vehicles, Todd Nakonechny is absolutely the best service professional that I have ever dealt with in over 40 years of purchasing GM vehicles. Both of our vehicles are always serviced at Ed Morse for everything from normal maintenance to warranty repairs, including new tire purchases. We look forward to continuing our car buying experience with Ed Morse Sawgrass for many years to come, and I highly recommend them to anyone seeking a new car or truck. Ron Z., Weston, Fl. More

Honest staff and great experience I leased a new GMC terrain at Ed Morse sawgrass auto mall and Julio Martinez was my sales rep. He went above and beyond to make me happy and was so pa I leased a new GMC terrain at Ed Morse sawgrass auto mall and Julio Martinez was my sales rep. He went above and beyond to make me happy and was so patient with me! It was a great experience and I recommend the dealership and Julio! More

Extremely efficient and painless. David was overwhelmingly accommodating as I had to come in from Key West to pick the Escalade up. I also had communicated that I needed to leave by a David was overwhelmingly accommodating as I had to come in from Key West to pick the Escalade up. I also had communicated that I needed to leave by a certain time because of a prior engagement. He made all of it happen in what most would consider was an unreasonable amount of time. His communication with me from the beginning when this truck arrived on at the dealership to delivery was unrivaled. I have had many experiences buying new vehicles but none as painless as this. The management and supporting staff all made me feel welcome and that my time was important. It was clear they valued my business and I remain extremely grateful for their service and highly recommend this dealership. More

Best car buying experience ever, no nonsense, David was knowledgeable of the Volt, wasted no time when we arrived (we purchased online), no upselling, and best part has stayed in contact after the sale to knowledgeable of the Volt, wasted no time when we arrived (we purchased online), no upselling, and best part has stayed in contact after the sale to lend support. Definitely recommend without hesitation. More

Buying a car can be a daunting proposition, especially if you are a woman. I dreaded the experience of walking into a car dealership, so I took a deep breath and was ready for a high adrenaline experience. T you are a woman. I dreaded the experience of walking into a car dealership, so I took a deep breath and was ready for a high adrenaline experience. To my surprise this was a wonderful stress free process. Tom Procek was very professional, helpful and friendly. He didn't play any of the tricks and scams that sales people play at most car dealerships. I live in Atlanta, so there was an extra amount of paperwork  to deal with in order to register the car out of state. Everybody at Ed Morse went out of their way to make me feel comfortable during the entire process. Bob Hider, the pre-owned manager, was very kind and even allowed me to leave my old car parked on their premises for a few days. I highly reccommend this dealer to  whoever wants to have a great experience buying a car, which should be the norm not the exception in today's world. More

David is a great salesman that goes the extra mile to make the sale. He was able to follow up with me and find the car I wanted. When it became necessary to complete the deal at my office, he was even make the sale. He was able to follow up with me and find the car I wanted. When it became necessary to complete the deal at my office, he was even willing to come out to me. This is the second car I purchased from him and I'm sure I will buy another one in the future from him. More

Very knowledgeable and friendly salesperson. No pressure sales and she worked well with us to get us a great deal. Excellent follow-up after the sale. Their finance department works quickly and efficiently. sales and she worked well with us to get us a great deal. Excellent follow-up after the sale. Their finance department works quickly and efficiently. It really feels like a classy, high-end operation. We strongly recommend them. More

I recently had to service my vehicle (Aug 2013) at Ed Morse Cadillac over in sawgrass, and my experience is as follows: I pulled up to the service drive and waited for 10 min for someone to greet me. Si Morse Cadillac over in sawgrass, and my experience is as follows: I pulled up to the service drive and waited for 10 min for someone to greet me. Since that didn't happen, I walked around and noticed the service writer sitting in their office in a heated conversation on his cell phone, again he didnt even look up to give me the 1 min hand gesture, so I respectfully knocked on the door and asked if someone could help me with the service on my car...I really expected more from Cadillac since they push their concierge service so heavily when they sell a car. I really don't think its appropriate to be standing around 15 minutes just to get an employee to greet you in service and thats where it began. I was told the car would take 1-1.5 hours to do a routine service, and I did not have a problem with that, I sat in the waiting area and noticed only 2 other people there waiting with me. So after 1 1/2 hours I get up to check in and see if my car is coming along, and by the look of the person I was dealing with, the car had not even gone inside b/c apparently nobody entered the info in to the computer. I am a patient person, I rarely complain, however, 2.5 hours to get a tire replaced was enough to make me write about the bad experience. He was apologetic for the amount of time it took to replace a tire, yet I really felt like the folks over at Ed Morse Cadillac could have done a much better job overall. I would not recommend this dealership to anyone who needs cadillac service, find another cadillac store...you have been warned!!! More

I waited about 4 days to hear back from the bank, but David stayed on top of it and got me a wonderful deal, an offer I couldn't refuse! He was very knowledgable about the vehicle I was interested in, th David stayed on top of it and got me a wonderful deal, an offer I couldn't refuse! He was very knowledgable about the vehicle I was interested in, the 2013 Regal GS, he went over the specs of the car detail by detail! Over all, David and the other employees at Ed Morse were very welcoming and helpful. I would definitely recommend this dealership to anyone! More