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Ed Morse Sawgrass Auto Mall

Sunrise, FL

3.8
246 Reviews
Ed Morse Sawgrass Auto Mall - Sunrise wants to offer you the best price on a new or used Buick, GMC Cadillac, or Chevrolet vehicle in the Ft. Lauderdale area plus visit our service website for savings www.http://sawgrassbuickgmcservice.com/
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14401 West Sunrise Blvd

Sunrise, FL

33323

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Showing 246 reviews

April 15, 2019

"Where shopping is a pleasure!" And I don't mean groceries! The people at Ed Morse Buick-GMC are great to deal with & accommodating…especially for a grumpy old guy like me, who last More

by Bignutt47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Asherman, Shelly Berrios, Chip Snyder
Apr 15, 2019 -

Ed Morse Sawgrass Auto Mall responded

Wow! We're so glad to hear about the deal our team could work out for you! Thank you for the amazing review and rating. Ed Morse Corporate Offices

April 11, 2019

Knowledgable and friendly From start to finish Bill Fuller made me feel comfortable and at ease. He was very knowledgable on all the car's features and answered all my questio More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady is finance was so friendly and knowledgable. He took the time to explain all the docs I was signing answered all my questions. , Bill Fuller
Apr 12, 2019 -

Ed Morse Sawgrass Auto Mall responded

We're so pleased Bill could provide you with such excellent customer service. Thank you for the great review and rating! Ed Morse Corporate Offices

March 28, 2019

Horrific Sales Team Where do I start? The service department is great! The sales department is the worst I have ever encountered. My lease on my 2016 Buick was going t More

by Dudly36
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Fuller
Apr 08, 2019 -

Ed Morse Sawgrass Auto Mall responded

We take customer satisfaction very seriously at Ed Morse and we are concerned to hear about your experience. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. If you need anything further, please don't hesitate to reach out to Harry Astor, GM, via email at HarryAstor@edmorse.com, or you can give me a phone call at 954-835-6900.

March 21, 2019

Great experience Vanya was amazing to work with and made the process enjoyable. She was accessible and answered all of my questions. Found the exact car I wanted. I'm More

by Eye Doc
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vanya
Mar 22, 2019 -

Ed Morse Sawgrass Auto Mall responded

We are so thrilled to hear it! Thanks for the great review! Please let us know if you need anything. Ed Morse Corporate Offices

March 14, 2019

Terrible Diagnosis, Exorbitant Prices, Bad Customer Service We had a terrible experience with Ed Morse Sawgrass Chevrolet. We took our 2002 Corvette to re-mediate issues with a) turn signals, passenger door loc More

by Steve M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Carter
Apr 03, 2019 -

Ed Morse Sawgrass Auto Mall responded

Steve, we are disappointed to hear about your experience working with our Service Department. We pride ourselves on providing an effective and transparent service experience and we would like to speak with you regarding your visit. Please reach out to our Service Manager, Mike Byrne. He may be reached via email at MikeByrne@edmorse.com, or via phone at 954-835-6900. Thank you, Ed Morse Corporate Offices

February 10, 2019

Awesome Customer Service The service center at Ed Morse Cadillac is the best! Everyone is very nice and friendly. I feel like I’m at home when I visit. Scott is such a caring More

by Cadillac Girl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 11, 2019 -

Ed Morse Sawgrass Auto Mall responded

Thank you so much for the kind words! We are so pleased to hear about your 5-star experience with Scott. We appreciate your business and look forward to your next visit. Welcome to the Ed Morse Family! Ed Morse Corporate Offices

January 22, 2019

Built in flaw in Chevy Bolt EV not disclosed to me. Ed Morse Chevy did not disclose a built in flaw in the gear shift. Changes gears on its own, very dangerous when on the road More

by Rhodie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Jamie or Jason
Feb 05, 2019 -

Ed Morse Sawgrass Auto Mall responded

Rhodie, the safety of our customers is our top priority and we are very concerned to hear about your recent experience at our dealership. We pride ourselves on selling quality vehicles and we would appreciate an opportunity to speak further with you about this matter. Please feel free to reach out to our Sales Manager, Sam Spataro. He can be reached at 954-835-6900 or SamSpataro@edmorse.com. Ed Morse Corporate Offices

January 06, 2019

Regret I ever stepped into Ed Morse Chevrolet show room I overpaid on the cost of my car by nearly $5,000 dollars. I was charged $40,000 which was way above what similar cars cost More

by Rhodie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marie McCarren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Funsch
Jan 18, 2019 -

Ed Morse Sawgrass Auto Mall responded

Rhodie, we are concerned to hear about your experience at our dealership. While our prices are competitive with the market, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to our General Sales Manager, Sam Spataro. He can be reached at SamSpataro@edmorse.com or 954-835-6900. Ed Morse Corporate Offices

December 18, 2018

Steve Waxman is truly a very professional person. Always on top of offering the best service to all customers. Thank you for having Steve in the service departmen More

by Rod
Recommend Dealer
Yes
Employees Worked With
Steve Waxman
Dec 19, 2018 -

Ed Morse Sawgrass Auto Mall responded

We are so happy to hear about your positive experience with Steve! Thank you for leaving us a great review. Please let us know if you need anything. Ed Morse Corporate Offices

December 02, 2018

Best Dealer Service Aldo Ducasse is the BEST! Aldo Ducasse is the best. Attention to detail and all concerns. I’m disabled, Aldo goes beyond to assist with my special needs! Highly recommend this More

by BertsCanes1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Myers, Aldo Ducasse, Jay Negron
Dec 03, 2018 -

Ed Morse Sawgrass Auto Mall responded

We're so glad to hear it! We're happy to hear that our team is providing you with such excellent customer service. Ed Morse Corporate Offices

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