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Ed Morse Sawgrass Auto Mall

Sunrise, FL

3.8
246 Reviews
Ed Morse Sawgrass Auto Mall - Sunrise wants to offer you the best price on a new or used Buick, GMC Cadillac, or Chevrolet vehicle in the Ft. Lauderdale area plus visit our service website for savings www.http://sawgrassbuickgmcservice.com/
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14401 West Sunrise Blvd

Sunrise, FL

33323

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Showing 246 reviews

July 23, 2019

Jose Gonzalez Jose is by far the top Service Adviser anywhere, at any dealership I've ever been to He always is Courteous and Professional, a true gentleman More

by WestonEnclave2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
Jul 24, 2019 -

Ed Morse Sawgrass Auto Mall responded

Thank you for the 5 stars and the excellent review! Ed Morse Corporate Offices

July 18, 2019

TERRIBLE CUSTOMER SERVICE. Make sure vehicle is on lot prior to driving 4 hours. Mr Soto could care less about customer service or courtesy. Contacted dealership day prior and w More

by Dbrown
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chip sales manager, John Soto
Jul 29, 2019 -

Ed Morse Sawgrass Auto Mall responded

Thank you for bringing this matter to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you would like to discuss this matter further, please feel free to reach out to our General Sales Manager, Sam Spataro. He can be reached directly at SamSpataro@edmorse.com. Ed Morse Corporate Offices

July 15, 2019

Great listener The Manager, Saeed listened to my need and answered them with professional care making my car buying experience a joy. Awesome dealership experience More

by Gloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saeed Bolourian
Jul 16, 2019 -

Ed Morse Sawgrass Auto Mall responded

We're so pleased to hear about the amazing service you received from Saeed. Please let us know if there is anything we can do for you! Ed Morse Corporate Offices

July 14, 2019

Service call Todd is outstanding and the one that you can trust to take care of you vehicle. It is always a joy to have my vehicle serviced at Ed Morse Cadillac. More

by Coastie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
Jul 16, 2019 -

Ed Morse Sawgrass Auto Mall responded

We're so pleased our team could provide such an amazing experience for you! Please let us know if there is anything we can help you with. Ed Morse Corporate Offices

July 08, 2019

Quick & Friendly Service Had to take my 2018 Terrain for recall service. Greeted by attendants and directed to service Manager. Serv Mgr was courteous and professional. Had ma More

by Golfeco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 09, 2019 -

Ed Morse Sawgrass Auto Mall responded

We're so pleased to hear our team provided such a wonderful experience for you. Thank you for the 5 stars! Ed Morse Corporate Offices

June 28, 2019

Outstanding Mr. Kenny Carter awesome sales person very pleasant outgoing sales person very satisfied with my purchase . I will recommend friends and family to p More

by Bernice055
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Ed Morse Sawgrass Auto Mall responded

Thank you for the amazing rating and review! Please let us know if there is anything we can do for you. Ed Morse Corporate Offices

June 21, 2019

Horrible experiance and very un professional staff. I had purchased a vehicle from this dealer ship to than have to return the car the following day due to a manufactures defect of water going inside a More

by ACallava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Saeed Bolourian
Jun 27, 2019 -

Ed Morse Sawgrass Auto Mall responded

Thank you for letting us know about this. This is not the level of customer service that we promote here at Ed Morse and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to Sam Spataro, General Sales Manager, via email at SamSpataro@edmorse.com. Ed Morse Corporate Offices

June 14, 2019

great customer service CHIP AND DENNIS MADE MY CAR BUYING EXPERIENCE SEAMLESS AND PAINLESS. THEY TOOK THE TIME TO GO OVER EVERYTHING WITH ME TO GET THE BEST DEAL POSSIBLE. More

by brad27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dennis and chip
Jun 17, 2019 -

Ed Morse Sawgrass Auto Mall responded

We're so pleased Chip and Dennis could provide such an amazing experience for you. Thank you for the 5-star rating! Ed Morse Corporate Offices

May 03, 2019

stressless I have been a long time customer of Ed Morse and have always found them to be terrific, however, this time they outdid themselves. Saeed and Fares too More

by Prr 1928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FARES. SCOTT, HERNANDEZ , Saeed Bolourian
May 06, 2019 -

Ed Morse Sawgrass Auto Mall responded

Hi Phyllis! We appreciate your continued support and decision to trust us with your vehicle needs. It is because of loyal customers like you that we can continue to provide the same quality experience to others. We hope to see you again soon! Ed Morse Corporate Offices

May 02, 2019

service department Scot was an exceptional professional and great attentive service rep to me. He goes beyond to make sure everything is done and I am a satisfied custo More

by cadillacpege
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
May 02, 2019 -

Ed Morse Sawgrass Auto Mall responded

We're so pleased to hear about the wonderful service you received from Scott! Please feel free to let us know if there is anything you need. Ed Morse Corporate Offices

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