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Ed Morse Sawgrass Auto Mall

Sunrise, FL

3.0
225 Reviews
Ed Morse Sawgrass Auto Mall - Sunrise wants to offer you the best price on a new or used Buick, GMC Cadillac, or Chevrolet vehicle in the Ft. Lauderdale area plus visit our service website for savings www.http://sawgrassbuickgmcservice.com/
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14401 West Sunrise Blvd

Sunrise, FL

33323

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Showing 225 reviews

December 14, 2024

Eddie is a tried and true car sales manager. He works with you to deliver a car that meets your expectation and budget. Eddie is straight with you, no surprises. More

by sage2go
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Seijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Ed Morse Sawgrass Auto Mall responded

Thank you for sharing your experience! We're thrilled to hear that Eddie and out team was able to assist you in finding the perfect car that meets both your expectations and budget at Ed Morse Sawgrass Auto Mall. Ed Morse Corporate Offices

October 31, 2024

Did all my negotiations with the Internet Sales Team, of course it's a back and forth, there main concern is to get you into the dealership. We aggred on an out the door price and met with Sales Associates More

by Lsuarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Ed Morse Sawgrass Auto Mall responded

Thank you for choosing Ed Morse Sawgrass Auto Mall and appreciating our transparent process. We're glad your experience was smooth. Ed Morse Corporate Offices

October 27, 2024

Nitai was very helpful and friendly, making this the best car buying experience I’ve had. More

by DAVIDBGITLIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nitai Benso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Ed Morse Sawgrass Auto Mall responded

We’re thrilled to hear that Nitai made your car-buying experience the best one yet! Thank you for sharing your feedback at Ed Morse Sawgrass Auto Mall, and we look forward to serving you again! Ed Morse Corporate Offices

October 11, 2024

Este junto con el denis hernandez me engañaron. tengan cuidado.que los estafan.revisen bien los que le dicen.son unos ladrones More

by oscarofarril
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis garcia
Oct 14, 2024 -

Ed Morse Sawgrass Auto Mall responded

Lamentamos que su experiencia no refleje nuestro enfoque en la transparencia y la satisfacción del cliente. Esperamos tener otra oportunidad de ganar su negocio. Si desea conversar más, no dude en comunicarse con nuestro Gerente General de Ventas, Adam Friedman, por correo electrónico a AdamFriedman@edmorse.com. Oficinas corporativas de Ed Morse.

August 31, 2024

Went to purchase a pre-owned truck from Ed Morse Sawgrass Cheverolet and I decided not to purchase the vehicle and thanked the seller for assisting me and went to shake his hand and he refused to shake my ha More

by william77berry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Ed Morse Sawgrass Auto Mall responded

We’re truly sorry to hear about your recent experience. It’s important to us that our customers feel well-informed throughout their visit. We apologize for any frustration this may have caused. We would appreciate another opportunity to earn your business. Should you wish to discuss, please do not hesitate to reach out to our General Sales Manager, Adam Friedman via email at AdamFriedman@edmorse.com. Ed Morse Corporate Offices

Sep 19, 2024 -

william77berry responded

Thank you for the offer, but Elite Motors in Waukegan, IL and Salesman Thomas and Manager Marco sold me an excellent 2021 GMC Sierra 1500 with Elevation and X31 package that included great professional service. Thank you again for the offer take care.

August 21, 2024

Absolutely disgusted with the service provided. Good luck getting anyone here including managers to do anything to help you fix a problem they created. Every time my vehicle is serviced, something More

by Hernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Clayton
Aug 22, 2024 -

Ed Morse Sawgrass Auto Mall responded

We apologize for any negative experience you had regarding the service of your vehicle at Ed Morse Sawgrass Chevrolet. We strive to provide excellent service and regret that we did not meet your expectations. Your feedback is very important to us, and we will use it to improve our processes. Please reach out to our Service Manager, Bob Viccica via email at BobViccica@edmorse.com if you would like to discuss further. Ed Morse Corporate Offices

August 02, 2024

Customer service is a negative experience. -5 stars Good Luck getting a call Back! If you have the unfortunate experience getting GIA Rodriguez she will NOT return your calls if your lucky a q More

by Solomonproverb
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Gia Rodriguez
Aug 05, 2024 -

Ed Morse Sawgrass Auto Mall responded

We sincerely apologize as this is not the level of customer service we promote at Ed Morse Sawgrass Chevrolet. We would appreciate another opportunity to earn your business. Should you wish to discuss further, please do not hesitate to reach out to our General Sales Manager, Adam Friedman, via email at AdamFriedman@edmorse.com. Ed Morse Corporate Offices

March 29, 2024

It’s spring break and so I spent the day with my two and four-year-old grandsons. We were very busy at a museum and then I received a text from Buick and my car lit up that I had a low front tire. I happene More

by Happy Grandma
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t get anyone’s name but Jose gave me his card.
Mar 29, 2024 -

Ed Morse Sawgrass Auto Mall responded

We're so happy to know that the team made your experience at Ed Morse Sawgrass Auto Mall a breeze! We appreciate the great review. Ed Morse Corporate Offices

January 16, 2024

My BRAKE LIGHT and ABS LIGHT have been on going on two years. Ed Morse can’t find anyone who makes the part. How does that even happen? Who does that? I was told That I would get a call last year in April More

by mccullars9
Recommend Dealer
Yes
Employees Worked With
Scott Supko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ed Morse Sawgrass Auto Mall responded

We sincerely regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to our Bob Viccica via email at BobViccica@edmorse.com to discuss this further. Ed Morse Corporate Offices

November 05, 2023

Future service customers please be careful when selecting this dealership to work on your vehicle. After making an appointment with them to bring my vehicle I met with the service guy and proceeded to tell h More

by THELASERTRAINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Snell
Nov 06, 2023 -

Ed Morse Sawgrass Auto Mall responded

We sincerely regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to our General Manager, Chris Atkins via email at ChrisAtkins@edmorse.com to discuss this further. Ed Morse Corporate Offices

Nov 06, 2023 -

THELASERTRAINER responded

I should not be the one contacting him, you guys have my full information including email, and phone number. Let this response serve as permission for him to contact me

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