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Ed Morse Honda - Service Center

Riviera Beach, FL

3.7
601 Reviews

601 Reviews of Ed Morse Honda - Service Center

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November 16, 2019

JC is very professional, knowledgeable and just a very nice man . Since I purchased my vehicle and I need any service, I call ahead to make sure that he is at the dealership that day . Koodo’s to J.C. Gre More

by Millie36
Recommend Dealer
Yes
Employees Worked With
Qaadir "JC" Mathis
Nov 18, 2019 -

Ed Morse Honda responded

Thank you for taking the time to share your excellent experience with JC! We are so happy he could help make your experience a breeze. Should you need anything, please don't hesitate to reach out. Ed Morse Corporate Offices

November 16, 2019

Appointment confirmation was received via text and email. Abraham was professional , friendly and thorough in explaining the service performed. Car was ready to go within the time frame he promised. More

by Elizb13
Recommend Dealer
Yes
Employees Worked With
Abraham Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Ed Morse Honda responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon! Ed Morse Corporate Offices

November 14, 2019

Thanks to Ed Morse Honda Service. Quick & Easy all with reliable service, all done with smile and a car wash done with every visit. My Service Rep is Abraham Hernandez who is efficient More

by siccardip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Another man started me out to help out Abraham & I don't remember his name but he was helpful too.
Nov 15, 2019 -

Ed Morse Honda responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon! Ed Morse Corporate Offices

November 14, 2019

Niko, my service rep, was polite, professional, knowledgeable and focused on me. The coffee machine was broken. They were on it. I do feel paying over $250 for a service visit is a bit overpriced More

by shawnberry
Recommend Dealer
Yes
Employees Worked With
NIKOLIS VITUREIRA
Nov 14, 2019 -

Ed Morse Honda responded

Shawn, thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you! Ed Morse Corporate Offices

November 14, 2019

It was a pleasure dealing with Audrey she was very It was a pleasure dealing with Audrey she was very personable and not pushy. She explained what was recommended to be done, And excepted my decisio More

by Sarge765
Recommend Dealer
Yes
Employees Worked With
Audrey Puckett
Nov 15, 2019 -

Ed Morse Honda responded

Thank you for taking the time to share your excellent experience with Audrey! We are so happy she could help make your experience a breeze. Should you need anything, please don't hesitate to reach out. Ed Morse Corporate Offices

November 08, 2019

Muy bueno un poco de confusión pensábamos que se iba a cambiar todo la parte y el nos explico que solo se cambia el air bag adentro More

by Patricia Lemos
Recommend Dealer
Yes
Employees Worked With
Abraham Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Ed Morse Honda responded

Patricia, gracias por tomarte el tiempo de compartir tu experiencia con nosotros. Tomamos en serio todos los comentarios de los clientes y le pedimos disculpas por cualquier inconveniente que haya enfrentado. ¡Háganos saber si hay algo más que podamos hacer para servirle! Ed Morse Corporate Offices

November 08, 2019

Abraham is awesome. Was very attentive and great communication. Keep us updated the whole time. Service was done timely and Abraham reached out when car was ready to be picked up. More

by marcg293
Recommend Dealer
Yes
Employees Worked With
Abraham Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Ed Morse Honda responded

Thank you for taking the time to share your excellent experience with Abraham! We are so happy he could help make your experience a breeze. Should you need anything, please don't hesitate to reach out. Ed Morse Corporate Offices

November 07, 2019

I went in for an oil change change and was in and out quickl I have been very pleased over many years with this dealership. I really like the 25 point inspection to be able to know everything is being looked at More

by garyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Giacobbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

Ed Morse Honda responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon! Ed Morse Corporate Offices

November 07, 2019

Not stranded My tire had a nail and I didn't know it. The leak was where the tire couldn't be repaired. But Zak fixed it up with a new tire, and I was on my way More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Giacobbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Ed Morse Honda responded

Carol, thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon! Ed Morse Corporate Offices

November 07, 2019

nov 6 service appt. Service visit went well. My appointment was honored and my car was finished in less than two hours. The waiting area at the service center was clean More

by carliga56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Badia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

Ed Morse Honda responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know! Ed Morse Corporate Offices

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