Ed Morse Honda - Service Center

Excellent service Tim Smith is the best service advisor I have dealt with in a long time. He is knowledgeable and always interested in making sure that I am well taken Tim Smith is the best service advisor I have dealt with in a long time. He is knowledgeable and always interested in making sure that I am well taken care of. Dave Wood is an expert service technician. He did a superb job of installing Koni shocks on my Civic. More

Oil change PLUS I went to Ed Morse to take advantage of the Maintenance package that came with my car and am very happy. They changed the oil, rotated the tires washe I went to Ed Morse to take advantage of the Maintenance package that came with my car and am very happy. They changed the oil, rotated the tires washed and vacuumed the car. Oh yeah, they also cleaned the wheels and I believe sprayed the tires to shine. I will be back. More

Very smooth and pleasant. While resting in the customer lounge with a donut and cold water, my car was serviced promptly. Thanks for the pleasant service. I will be back but While resting in the customer lounge with a donut and cold water, my car was serviced promptly. Thanks for the pleasant service. I will be back but not soon, I hope!! More

Routine service appt. Always a pleasure dealing w/ ed Morse Honda people. Was pleased that I was handled by someone else when I arrived early and "my" fellow was still busy Always a pleasure dealing w/ ed Morse Honda people. Was pleased that I was handled by someone else when I arrived early and "my" fellow was still busy. Then JC took over.and all was well. More

Maintenance Everything that I asked for was checked and taken care of in a timely manner. Javier was very professional and kept me updated on what was happening. Everything that I asked for was checked and taken care of in a timely manner. Javier was very professional and kept me updated on what was happening. More

Did Not Return Rental Costing $1500 Which They Refuse To Pay I had an airbag recall on my Honda Pilot, and Honda America gave me authorization to cover the cost of a rental car until the repair was done. When th I had an airbag recall on my Honda Pilot, and Honda America gave me authorization to cover the cost of a rental car until the repair was done. When the repair was completed and they gave me my Pilot, Juan from Ed Morse Honda told me they would return the rental, so I left it with them. Some time later I received a $1500 bill from Hertz because the car was returned 38 DAYS AFTER I LEFT IT AT THE DEALERSHIP!! I called Juan and others from Ed Morse many times, and called American Honda about once a week for many months and they refused to pay the bill. Ed Morse has not returned my calls and American Honda has given me the runaround for a long time. I had to pay the bill when it went to collections. Ed Morse Honda is a sleazy operation, they do not care about their customers. I am screwed out of $1500. B.S. Go to Braman Honda or anywhere else. More

OIL CHANGE, TIRE ROTATION AND RECALL WORK ON SEAT SERVICE IN AND OUT ON TIME, WHILE WAITING MY WIFE AND I WENT TO LOOK AT USED CARS WITH BERT WALKOSAK. WE ENJOYED OUR TIME WITH HIM SERVICE IN AND OUT ON TIME, WHILE WAITING MY WIFE AND I WENT TO LOOK AT USED CARS WITH BERT WALKOSAK. WE ENJOYED OUR TIME WITH HIM More

Thank you for service I love your center. Thank you very much for good service. Only one wish. On my previous 3years leased car was 3 years free service for oil change and I love your center. Thank you very much for good service. Only one wish. On my previous 3years leased car was 3 years free service for oil change and tires rotation. But now it is for 2years only. More

Great service Miguel always handles our service promptly, thoroughly, and honestly, plus he's always friendly and pleasant! We can always count on him to provide us Miguel always handles our service promptly, thoroughly, and honestly, plus he's always friendly and pleasant! We can always count on him to provide us service timely and keep us updated. More

Efficient and on time Service department is efficient and on time. Shuttle service was helpful but not as convenient as service loaners I get with my BMW. I have had positi Service department is efficient and on time. Shuttle service was helpful but not as convenient as service loaners I get with my BMW. I have had positive experiences with this dealership. More