Ed Morse Honda - Service Center

Zak Giacobbe Makes Your Service Department Shine I have been to your service department many times of the past ten years for service on my Honda CR-V that I no longer own, and now for my company car, I have been to your service department many times of the past ten years for service on my Honda CR-V that I no longer own, and now for my company car, a 2017 Ford Escape. I have been so disappointed with service from two local Ford dealerships service departments, I thought to give Ed Morse a try. Zak has a good attitude, does not push for service I don't need, and makes the process appear seamless. I don't mind waiting, but I don't like approaching my "Service Consultant" after not seeing him for two hours, and he has a deer in the headlights look and cant tell me what is going on. Not the case with Zak, and he quickly helped me get a ride to the Enterprise lot to rent a car before they closed last week. To me, Zak is everything that the person in this role should be that I have never seen anywhere else, ever. I am a manufacturers factory rep where I wish more of the sales people I sold to had more of a service attitude like Zak. So, do what you can to keep him!!! More

Six Month Service Called to make an appointment, and was able to get an appointment same day with Javier Badia, I waited for the vehicle, and it was taken care of in a Called to make an appointment, and was able to get an appointment same day with Javier Badia, I waited for the vehicle, and it was taken care of in a short amount of time, very happy with the service at Ed Morse, and the attention given by Javier. More

Service for Tires, Alignment and Remote Battery My technician, Javier was extremely knowledgeable and courteous. He helped me with considering options and I appreciate the time he spent explaining My technician, Javier was extremely knowledgeable and courteous. He helped me with considering options and I appreciate the time he spent explaining my options. Great Service Advisor! More

Service was professional and great as always. I will continue to utilize ed Morse honda. I already filled out a survey for this visit and this is hopefully was professional and great as always. I will continue to utilize ed Morse honda. I already filled out a survey for this visit and this is hopefully the last one I get More

Quick I was contacted by email that my car was due for regular service. When I contacted the service department the first thing they did was check for any r I was contacted by email that my car was due for regular service. When I contacted the service department the first thing they did was check for any recalls (none!) then asked when I would like to come in for servicing. I was in and out in 40 minutes, wow! More

great work the service dept is great and the waiting area is very good nice will be back to use your service dept. thanks to Abraham he was very good. the service dept is great and the waiting area is very good nice will be back to use your service dept. thanks to Abraham he was very good. More

EFFORTLESS AND PLEASANT 20+ Going here for over 20 years. By far, Zac was the best service personnel we have had. Pleasant and easy to work with. Very knowledgeable and throug Going here for over 20 years. By far, Zac was the best service personnel we have had. Pleasant and easy to work with. Very knowledgeable and through More

Oil Change, Tire Rotation, Repair Key Fob My name is Sharon Davis. I brought in my 2013 Honda CRV. It was easy to schedule an appointment that was convenient for me. Zac, my service advisor My name is Sharon Davis. I brought in my 2013 Honda CRV. It was easy to schedule an appointment that was convenient for me. Zac, my service advisor, was friendly and professional. I had my vehicle back under the time stated and at the price quoted. More

Mr. ABRAHAM HERNANDEZ THE BEST Mr. Abraham Hernandez was excellent. Customer service was on point. He was trust worthy., but there are a few that could use some tips from him. Mr. Abraham Hernandez was excellent. Customer service was on point. He was trust worthy., but there are a few that could use some tips from him. More

Super Service I am usually leery of car dealerships. Rip-off, over-priced and long wait come to mind. Not here. Easy. In on Friday, out Saturday morning. Had a I am usually leery of car dealerships. Rip-off, over-priced and long wait come to mind. Not here. Easy. In on Friday, out Saturday morning. Had a basic tuneup on my Honda Civic and the guy in charge, JC, was a professional, competent, polite, funny and friendly. He even sent me a video of the huge nail protruding from my tire! We discussed financials before going in to pick it up. No waiting. He even washed the car before handing it back, and this was a half year’s dust accumulation of dust, so it looked brand new. Ask for JC, he’s the man. More