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Ed Morse Honda - Service Center

Riviera Beach, FL

3.7
601 Reviews

601 Reviews of Ed Morse Honda - Service Center

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September 28, 2019

Exceptional service. I have the road hazard warranty for my tires so I travel from Ft Pierce to this facility. Zack Giaccobbe was my service advisor. When I come for servi More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Giacobbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Ed Morse Honda responded

Thank you for taking the time to share your excellent experience with Zack! We are so happy he could help make your service experience a breeze. Should you need anything, please don't hesitate to reach out. Ed Morse Corporate Offices

September 26, 2019

very good the service agent Nico was very helpful ,courteous and kept me informed of the developments.He went above and beyond.i dont have anything else to say More

by arnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikolis Vitueria, NIKOLIS VITUREIRA
Sep 26, 2019 -

Ed Morse Honda responded

Thanks for the excellent review! We are so pleased to hear about your experience with Nico and the team. Please let us know if you need anything. Ed Morse Corporate Offices

September 26, 2019

Excellent service every time! Zac is the best service advisor and always gets me taken care of in a timely manner and explains everything to me before anything extra comes up that More

by Soccer Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Giacobbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2019 -

Ed Morse Honda responded

Thank you for taking the time to share your excellent experience with Zac! We are so happy he continues to help make your experience a breeze. Should you need anything, please don't hesitate to reach out. Ed Morse Corporate Offices

September 25, 2019

Customer First Service Quick in and out service in 1 hour for routine maintenance. Used coupon for discount. Ed Morse Service is high quality work at fair pricing. More

by davidancona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NIKOLIS VITUREIRA
Sep 26, 2019 -

Ed Morse Honda responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression! Ed Morse Corporate Offices

September 25, 2019

Ed Morse Honda Qaadir (JC) Mathis is the best Service Advisor in all respects. The wait time for service is reasonable. Comprehensive inspections are helpful, and More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Qaadir "JC" Mathis
Sep 25, 2019 -

Ed Morse Honda responded

Hi Linda, thank you for taking the time to leave a review for us. We're happy that JC and our team could meet your expectations! Thank you again for taking the time to let others know about your positive experience. Have a great day. Ed Morse Corporate Offices

September 24, 2019

Great Service Zac is fantastic. He is always informative and friendly. He clearly explains all of the needed services and the options available. I highly recommend More

by Jacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Giacobbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Ed Morse Honda responded

Thanks for the excellent review! We are so pleased to hear about your experience with Zac and the team. Please let us know if you need anything. Ed Morse Corporate Offices

September 24, 2019

Mr. Nikolis did a great job in assisting me with the problem with my car. He even kept me informed of the repairs being completed. He was a real big help. Glad h More

by angel_john316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NIKOLIS VITUREIRA
Sep 24, 2019 -

Ed Morse Honda responded

Thanks for the excellent review! We are so pleased to hear about your experience with Mr. Nikolis and the team. Please let us know if you need anything. Ed Morse Corporate Offices

September 23, 2019

Always a good experience Audrey was very attentive to my questions and requests for service. Coffee and Donuts are always appreciated. Very though. Even replaced the batter More

by Marcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey Puckett
Sep 24, 2019 -

Ed Morse Honda responded

That's what we love to hear! Thanks for taking the time to share your experience. Ed Morse Corporate Offices

September 23, 2019

Exceptional Service I drove into the service center on a Friday just before closing. Tire pressure light was on. The technician discovered a nail in one of my tires. In l More

by Bob Gonstead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Badia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Ed Morse Honda responded

That's what we love to hear! Thanks for taking the time to share your experience. Ed Morse Corporate Offices

September 23, 2019

Almost excellent I wanted to give a 5 star rating but the complimentary wash was horrible. I had somebody’s handprints on my windshield and the rear window was almost More

by lljayne67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Giacobbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Ed Morse Honda responded

Thank you for letting us know about this. While we are glad that the service of your vehicle was excellent, we do apologize for any issues faced when the car was washed. We take customer satisfaction seriously, and should you wish to discuss this further, please don't hesitate to contact our Service Director, John Ullmann, via email at JohnUllmann@edmorse.com. Ed Morse Corporate Offices

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