
Ed Morse Honda
Riviera Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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TWO TERRIFIC SALESPERSONS HANDLED MY TRADE-IN AND PURCHASE OF A NEW HONDA ACCORD. ALONG WITH CARLOS AND TOM, RALPH HANDLED THE PAPERWORK AND IT WAS A TERRIFIC EXPERIENCE. PURCHASE OF A NEW HONDA ACCORD. ALONG WITH CARLOS AND TOM, RALPH HANDLED THE PAPERWORK AND IT WAS A TERRIFIC EXPERIENCE. More
My name is Anthony Stille and have been buying Honda's since '84. In '90 I moved to the West Palm Beach area. Isai Perez, Honda Service Consultant, of Ed Morse Honda, has honestly been so brillia Honda's since '84. In '90 I moved to the West Palm Beach area. Isai Perez, Honda Service Consultant, of Ed Morse Honda, has honestly been so brilliant and knowledgeable of my vehicle that it has become a pleasure to have my '11 Honda Accord serviced here at Ed Morse Honda. Any type of problem that has arisen on my vehicle has been routinely been taken care of with speed & ease. I've always had the pleasure knowing that when leaving Ed Morse and Mr. Perez / service dept, that my car was absolutely working at 100% again. His skill of gathering and analyzing any problem w/ my car has made a believer out of me and that there are no worries w/ this part of my life, which, like anyone else, is MAJOR. Thank you Ed Morse Honda and Mr. Perez for your professional service!!! More
I brought my Honda Pilot to Ed Morse to have it I brought my Honda Pilot to Ed Morse to have it detailed. I was in Florida on vacation and felt that taking it to the dealer was the lowest risk, a I brought my Honda Pilot to Ed Morse to have it detailed. I was in Florida on vacation and felt that taking it to the dealer was the lowest risk, as I did not know any local detailers. The service dept. did not call me back when it was completed, as they had promised (said they wrote my number down wrong), but the vehicle looked great when I got it, so all seemed good. The problem arose 3 days later, as I was packing to leave the following morning. I discovered that the latches on both my second row seats were damaged during the detailing process. The seats would not lay down. I contacted the dealer immediately and brought the car in early the next morning. After evaluating the problem, the Assistant Service Manager, Rob Jicha, informed me that they could not repair the vehicle because they did not have enough time before I was to leave and also had no parts. He told me to take it to my local dealer and have them take a look at it and let him know what the problem was. I did so upon my return. I called Mr Jicha as soon as my local dealer gave me an estimate. He asked for their phone number and said he would call them. I went out of town for three days and upon my return Mr. Jicha had not yet spoken to my dealer. I arranged the call again. He talked to my dealer and, when I talked to Mr. Jicha again, he refused to pay for the cost of fixing my seats, maintaining I could not prove Ed Morse Honda had caused the damage. I told him I had two good seats when I brought the car in for detailing and two broken seats afterwards. I asked him to escalate the issue to his service manager. He said he would have him call me. After five follow-up calls by me, I finally got a call from the Service Manager, Mr Alex Sanchez, who was very rude. He asked “what I wanted”. I told him he knew very well what I wanted. I was asking for reimbursement for the expenses incurred for fixing the seats that the detailers had broken. He refused, saying "we did nothing to damage your seats", which was a ridiculous claim, as I spent $520 to get them fixed! Ed Morse Honda has terrible customer service and does not stand behind their work. More
Went few times to check the inventory and was pleased with what I saw.Met Mike Perry the first time out there and the subsequent times which ended in our purchase of our 2010 Honda Accord.Mr Perry was fr with what I saw.Met Mike Perry the first time out there and the subsequent times which ended in our purchase of our 2010 Honda Accord.Mr Perry was friendly,accommodating and patient with us.It was a good thing they have a play place for the children,as we have 2 boys who are shot out of a cannon.No xxxxxxto the xxxxxx in the head set for accusing one of my kids of "thrashing" the play place when I'm there spending my hard earned dough to keep his butt employed.Other than that,it was a fine transaction. More
The two gentleman I worked with, Carlos Datena, and Luis Collazo, were very friendly and helpful when I went to the Ed Morse Honda dealership to lease a car. They were more than willing to answer any questi Collazo, were very friendly and helpful when I went to the Ed Morse Honda dealership to lease a car. They were more than willing to answer any questions I had, and if I had any follow up questions after I left the dealership they were quick to respond. I will definitely recommend a Honda, and this specific branch to anyone I know who is looking to purchase or lease a car. I was overall, very impressed with the service I received. These two gentlemen are committed to customer service. More
This is my 6th purchase from Ed Morse, starting in 1996. The excellent service and staff keeps me comoming back-and Honda has captured my loyalty. Every vehicle I have purchased is exclusively serviced by E The excellent service and staff keeps me comoming back-and Honda has captured my loyalty. Every vehicle I have purchased is exclusively serviced by Ed Morse because of the positive results I have always experienced. I have compared my service experience to my husband's-he has bought 3 cars-not Hondas-from another well known local dealer. Ed Morse is the best by far. Ben Geiger, in the service department, has taken car of my last few cars. I know I am in good hands. The service managers have always been first rate too. I highly recommend this dealer. More
Buying my Honda CRV at Ed Morse was one of the best Sales transactions I ever had. I got a confirmed price via the Internet and carlos was able to get the transaction completed in less than 1 hour ! I hi transactions I ever had. I got a confirmed price via the Internet and carlos was able to get the transaction completed in less than 1 hour ! I highly recommend Ed Morse Honda More
We would definately recommend Ed Morse Honda because we were extremely pleased with the servic we received and the pleasant experience we had purchasing a used car. We saw the add on the computer, called were extremely pleased with the servic we received and the pleasant experience we had purchasing a used car. We saw the add on the computer, called the dealership, discussed the price, were told to drive on down (1 hour away from home) and we purchased the car. Everyone there were extremely personable, friendly, and wanting to please us as customers. We greatly appreciated the welcoming atmosphere after visiting so many other car dealerships which were not welcoming. Carlos Datena went out of his way to make our experience a good one as did all of the others we encountered there. Many thanks to them all! More