Ed Morse Honda | Page 36

Odyssey recall fix I had a great service experience with Javier. I had put off getting this taken care of because I feel taking the car in for service is a hassle. Javi I had a great service experience with Javier. I had put off getting this taken care of because I feel taking the car in for service is a hassle. Javier made this a pleasant experience. The only thing I could ask is if I could get picked up and taken home because I have a scooter I use which I can’t bring if I’m going back home because it won’t fit in anyone else’s car. I need my scooter with me. Thanks More

Quick,simple, Painless. Abraham was very friendly and knowledgeable, which made the experience very pleasant. Discussed all the required maintenance and determined which ser Abraham was very friendly and knowledgeable, which made the experience very pleasant. Discussed all the required maintenance and determined which services were required. I appreciated the way that the service was handled. More

Warranty work The warranty inspection and work took a bit less time than they said. I had questions on the infotainment center and Abraham showed me what I needed The warranty inspection and work took a bit less time than they said. I had questions on the infotainment center and Abraham showed me what I needed to know. So it was a good experience More

Great Maintenance Your maintenance people are so good they should be put in charge of sales and your business people. The last two almost cost you two sales from us wi Your maintenance people are so good they should be put in charge of sales and your business people. The last two almost cost you two sales from us with in the last year, and is giving us pause about an upcoming transaction. Javiar B is excellent. More

Problems solved. I experienced a dead battery multiple times, and the last time, the service adviser told me to call a local towing company when the national Honda num I experienced a dead battery multiple times, and the last time, the service adviser told me to call a local towing company when the national Honda number did not respond. Service department listened to my complaints, solved my problems by installing a new battery in my three month old Honda HRV. More

Professional My service rep was very professional. He clearly explained all of my veh issue. He was very friendly & caring. I felt like I was his only client. th My service rep was very professional. He clearly explained all of my veh issue. He was very friendly & caring. I felt like I was his only client. that speaks volume about Javier. " More

Smooth Auto Purchace Very happy with our buying experience at Ed Morse. The purchase went very smoothly and there were no hassles. We are very happy with our Honda Accor Very happy with our buying experience at Ed Morse. The purchase went very smoothly and there were no hassles. We are very happy with our Honda Accord. More

Professional and efficient The service adviser Abraham was very efficient and kept me posted as to the progress of the service. The waiting area was clean and had some nice popc The service adviser Abraham was very efficient and kept me posted as to the progress of the service. The waiting area was clean and had some nice popcorn to help,yourself to have. More

Outstanding Percy Vega was an outstanding sales person in every way. If it wasn't for him breaking everything down for me in simple terms I could understand, I pr Percy Vega was an outstanding sales person in every way. If it wasn't for him breaking everything down for me in simple terms I could understand, I probably wouldn't have purchased a Honda. He could not have been better. He was a ten out of ten in every way possible. It was the best car buying experience I have ever had and I will be a Honda man for life. Thanks Percy Vega More

Best experience ever! On 2/23/2019 I went to Ed Morse Honda in Palm Beach and leased a HR-V. The customer service was phenomenal. David Muirhead and the finance department On 2/23/2019 I went to Ed Morse Honda in Palm Beach and leased a HR-V. The customer service was phenomenal. David Muirhead and the finance department (Joe) were amazing. They took care of my lease return for Toyota and did everything they could to be able to get the vehicle to a price that I could afford. I have never seen such amazing customer service from a car dealership. The process was simple and easy, no long waiting times. I can not recommend this Honda dealership enough to my friends and family! More