Ed Morse Honda

March 28 2023 I had my transmission fluid chaned on my 2019 honda pilot Supposebly at ED Moriss for $200. 3K miles later had trouble with my transmission brought car to Apple Tree Honda in Fltecher NC the 2019 honda pilot Supposebly at ED Moriss for $200. 3K miles later had trouble with my transmission brought car to Apple Tree Honda in Fltecher NC they drained fluid and it was Black like it was never changed . Tried to call service manager at Ed Morris for 2 days with little luck he would not return my call. LET THE BUYER BE WERE More

I have a 2012 CRV and have never been to another dealership or mechanic for my car. It is way out of warranty so I don't need to use Ed Morse, however I trusted them with my car. Took my car in Apr dealership or mechanic for my car. It is way out of warranty so I don't need to use Ed Morse, however I trusted them with my car. Took my car in April, 2023 for oil change and complained that car made grinding noise when turning and wheels thumping like uneven pavement. Diagnostic stated I needed to replace differential to the tune of over $6,000, keeping my car for five days. I declined service, took to mechanic. He changed differential fluid, added an additive, and car drives like a dream, no noise or thumping. It's been over one month since going to mechanic. My advice: If you get an estimate from Ed Morse Honda, get a second opinion. In the past my rating has always been the highest for Ed Morse. More

I left my car with them for 3 days because I had some oil leaks. I picked my car up and drove it home then to work only to find is smoking and leaking still. I called the advisor and he told me to drive it b leaks. I picked my car up and drove it home then to work only to find is smoking and leaking still. I called the advisor and he told me to drive it back to them. I did but I had to stop for gas and found oil literally pouring out the bottom of the engine. Only after I senr a video of the leak they sent a tow truck. This ruined my driveway, and the street in my development. The problem was that the mechanic put a seal in wrong. on top of that the second time they got my car to repair the seal he said my rack and pinion is now leaking. when I got the quote the advisor never told me it was leaking. After speaking to the manager he said these things happen. Before I agreed to the initial repair the advisor said all my leaks would be gone. i still have a leak and I paid them $2500. I’m waiting for another phone call. More

Exceptional from the sales team (Mimoh), financial department to service! Lifetime customer! Thanks Ed Morse! department to service! Lifetime customer! Thanks Ed Morse! More

This is the worst dealership. Prior to coming in the advisor told me that I need to go back to the purchasing dealership because they don’t service cars within the 30 day warranty Prior to coming in the advisor told me that I need to go back to the purchasing dealership because they don’t service cars within the 30 day warranty. When I went in after reaching out to the dealership I purchased, The advisor told me the sound was in my head. As a therapist I work with people that suffer from mental health and I would never say that to them. On a test drive at pick up the car was still making the nose. I told the advisor and he said he hears nothing. I had to go to another dealership and everything was taken care of. They are definitely in need of etiquette and customer service training. More

Smoothest car buying experience ever! Mimoh was extremely knowledgeable and helped find a car to fit my needs. Mimoh was extremely knowledgeable and helped find a car to fit my needs. More

The staff was phenomenal. They were patient and answered all of my questions! I will definitely return for my next vehicle purchase and recommend Ed Morse to my friends and fa They were patient and answered all of my questions! I will definitely return for my next vehicle purchase and recommend Ed Morse to my friends and family. More

Ed Morse Honda is the absolute worst dealership I have ever dealt with. I went to Ed Morris Honda to buy my son a car. I told the salesman I wanted to put down 2K when asked. He said I’ll be right back an ever dealt with. I went to Ed Morris Honda to buy my son a car. I told the salesman I wanted to put down 2K when asked. He said I’ll be right back and less than five minutes later the finance manager comes outside telling me I need to put down another $3000 because that’s what the bank is requiring. He told me that Ally bank approved my loan. I told the dealership that I would be back Monday afternoon to purchase the car as it was a Saturday and the bank is closed on Sunday. When I called Monday after I got out of work at 5 o’clock to let them know I was going to head up there they told me that somebody at that exact moment was there purchasing the vehicle. They told me they had another one exactly like it coming in on the truck in 2 days and that they would put my name on it. So I drove up to the dealership to purchase the car when I got there they told me the car was not available that they dealer traded it. They said they had no cars and suddenly the salesman told me They just had one come off the truck in a different color and model but I had to come back in the morning to pick it up so they’re able to log the car into their system. When I sat with the finance manager Mr. Lovett he told me that he can get me a better rate from a different bank if I put down an additional $400 more so I did. Come to find that there was never another offer made by another bank that Ally bank was the only company that accepted my financing. When I called back three weeks after taking possession of the car, I spoke with Ralph Simon finance director and asked him why I paid an additional $400 when Ally bank was the only bank that approved my financing. I received six letters in the mail from different financial institutions telling me that they regret to inform me that they could not finance my vehicle. So there was never a second offer and Mr. Lovett lied to me, committed fraud, and robbed me for $400 more. This is the worst dealership I have ever been to. They will do everything they can to get as much money out of your pocket as possible at any and all cost. BEWARE They Gave my Social Security number to six different finance companies that each ran a hard inquiry on my credit. When I called Ed Morris back I asked to speak to the general manager David or Ted Morris the owner. A gentleman named Paul answered the phone said he was the manager and asked if he could help me I said no thank you I’d like to speak to David. He told me David was not available I asked him if he would leave David a message to call me Paul then went on to ask me what this was pertaining to and I told him that I would like to discuss it with David. He then got very hostile with me on the phone and hung up on me. I called back four or five times and each time got sent to voicemail.Don’t be fooled by these clowns …… More

Ed Morse Honda always has excellent and friendly service, rich grogan , Chris Espinoza and everyone else rich grogan , Chris Espinoza and everyone else More

ok, looked like exterior of dealer ship needs appearance upgrade. maybe a paint job would help upgrade. maybe a paint job would help More