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Ed Morse Honda

Riviera Beach, FL

3.7
1,073 Reviews
A West Palm Beach new & used car dealership. Excellent auto repair services for your vehicle! Check our website for valuable coupons www.edmorsehondaservice.com President's Award Winner! The President's Award is the most prestigious and coveted award bestowed upon a Honda Automotive Dealership. It recognizes those Dealership teams who have demonstrated professionalism and an unwavering pursuit of excellence in all areas of operation - customer service, sales, training and facility operation.
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3790 West Blue Heron Blvd

Riviera Beach, FL

33404

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Showing 1,073 reviews

February 08, 2025

I was in a time crunch to purchase a car and was recommended to Ed Morse Honda. John Baker helped find the perfect car for me with low mileage, all the perks and the best price around. He answered a More

by Rummermolly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Talent
February 08, 2025

Had an excellent experience here. Shawn Berrious was our salesperson and recommend him highly!was extremely professional and helped us every step of the way. Always available to answ More

by Bzcosmo
Recommend Dealer
Yes
Employees Worked With
Shawn Berrios
February 08, 2025

Rodrigo was the best at selling us the HR-V I was looking for, I’m really happy with his service and how well this dealership process go. Thank you so much. More

by bonfiliasanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

I recently purchased a 2019 Civic Hatchback from Ed Morse Honda, and I couldn't be happier with my experience. The car was priced fairly, and the entire buying process was smooth and hassle-free. The team wa More

by Kianan
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Prager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fay Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Kianan responded

Thank you, I will be meeting with the general manager.

Feb 04, 2025 -

Ed Morse Honda responded

We're so glad to hear you’re happy with your Civic and that our team at Ed Morse Honda, especially our General Manager, was quick to address your concerns and ensure everything was taken care of. Your satisfaction means everything to us! Ed Morse Corporate Offices

January 18, 2025

This dealership is my go-to for any services I need for my car. I have been a loyal customer here ever since buying my first car. Courtney made sure to make sure the moment was special and memorable! More

by Kendallmw03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Dacre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Ed Morse Honda responded

Thank you for your loyalty and kind words! We’re thrilled to hear that Courtney made your experience special and memorable at Ed Morse Honda. We truly appreciate your trust in us and look forward to continuing to serve all your car needs! 😊 Ed Morse Corporate Offices

November 23, 2024

They were unwilling to work with me to purchase my 6th Honda with them...sad More

by Dn21055
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mehdi "Mimoh" Khan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Ed Morse Honda responded

We sincerely apologize for your experience, as every customer is important to us, and we deeply value your loyalty over the years. We would greatly appreciate the opportunity to make things right. Please don’t hesitate to reach out to our General Sales Manager, Chris Prager, at ChrisPrager@edmorse.com to discuss this further. Ed Morse Corporate Offices

November 11, 2024

As a sales associate you should be able to remember you clients names.We were there to test drive a 2016 Honda crv. Went on test drive all was good. Checked car out found transmission fluid to be old and r More

by dannyce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rodrigo Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Ed Morse Honda responded

While we always aim to create a positive experience for our customers, the language used during our interaction made it difficult to continue the discussion. Our team had presented a copy of the repair order and explained the work completed on the vehicle, but due to the nature of your response, we had to end the conversation. Our goal is to always maintain a respectful environment for all. Ed Morse Corporate Offices

Nov 13, 2024 -

dannyce responded

hi if your responses are all automated thats not real customer relations have a nice day eenjoy your dealership. Im glad to see you also edited my response.

Nov 13, 2024 -

dannyce responded

Its all good

June 11, 2024

Worst dealer and service ever. Beware!! I bought a used Equinox from them. It stated lifetime powertrain warranty. It covered nothing. I took the car to them after making a More

by Igloo64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t even get a name they just came out and refused to even look at it
Jun 12, 2024 -

Ed Morse Honda responded

We apologize for the inconvenience you experienced. We understand that you have been in contact with our team regarding your concerns. Unfortunately, we lack the equipment to diagnose this Chevrolet issue and recommended visiting a Chevy dealership, as they have the necessary tools and schematics. Additionally, the diagnosis and repair were not covered by the powertrain warranty. If you have further questions or need assistance, please don't hesitate to reach out to us. Ed Morse Corporate Offices

Jun 12, 2024 -

Igloo64 responded

Why would you make an appointment for the repair if you knew you couldn’t work on a Chevy? Also why the email saying I missed the appointment when I got up early and drove to your dealership and was there on time?? Not impressed. The other dealer even gave me a loaner while it’s being repaired.

Jun 13, 2024 -

Igloo64 responded

Your website says it works on all makes and models and I was told to bring it in if I had any issues when I bought it. You set up an appointment for it. Then refused to even get in the car and listen for the noise. Your service dept is awful. Getting ready to buy a new vehicle for my husband. The Chevy dealership who is way more professional will get our business

May 12, 2024

Jon told us the truth about financing through the dealership. We were told by the original finance rep that he was "throwing in" a certain warranty. He said that nothing is ever thrown in and that no More

by Watch for Shady Financing Scheme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jon Lovelett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Ed Morse Honda responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you. Ed Morse Corporate Offices

May 13, 2024 -

Watch for Shady Financing Scheme responded

You can invite me to your corporate office, right next to the Ed Morse Toyota I purchased my 2019 Avalon Touring from. Your company made me a very satisfied customer, extremely satisfied, which is why I chose to go to your Honda store. Unfortunately, our experience at Honda has changed everything. FYI, I had even told the sales person, Matt Lerner, that he treated us so well that I would come back and buy my daughter a new Civic. Let's see how seriously you take customer feedback

April 02, 2024

Basically, I was lied to just to make a sale by the end of the year I was sold it car I could not afford. I have not even been able to make a payment. The car is probably going to be repossessed.my loan wa More

by s.janekoning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marie Iacuone
Apr 04, 2024 -

Ed Morse Honda responded

We sincerely apologize for any miscommunication and inconvenience experienced. Our aim is always to provide transparent information and the best options for our customers. We would appreciate the opportunity to discuss your concerns further and find a satisfactory resolution. Please reach out to our General Sales Manager, Chris Prager via email at ChrisPrager@edmorse.com so we can address this matter promptly. Ed Morse Corporate Offices

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