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Ed Morse Ford- Service Center

Muscatine, IA

4.0
207 Reviews

207 Reviews of Ed Morse Ford- Service Center

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June 14, 2022

I was having an issue with a locking mechanism on vehicle. Service found the issue and corrected the problem within 1 day Very thorough and got the job done. More

by fred.levinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Wittmer
May 25, 2022

Very friendly, courteous, respectful of my time During a workday. Checked everything over and informed me. More

by sunnyyear14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Krieger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bickford
May 20, 2022

Had a recall performed and the service crew and shuttle guys are great. A great serve to deliver the car after the work is completed. More

by dburken
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Meranda Brandie
May 12, 2022

I was charged for a tire rotation with my oil service yet my tires were not rotated. This is a reoccurring problem. More

by brian.dunteman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
May 12, 2022

Just in for a regular oil change and tire rotation. It was done in a very timely manner. More

by bjhgohawks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only service department
May 12, 2022

Doug in collision repair went the extra mile to help me with parts prices & options so I could make an educated decision on repair of my truck. More

by dittmer5
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug
May 09, 2022

Was very unhappy waiting for almost 12 min. for someone to answer phones and get me to service dept. More

by twilson53
Recommend Dealer
Yes
Employees Worked With
Service dept and receptionist
April 28, 2022

You continue to provide support and do a very good job getting my car in and serviced. Friendly people. More

by dfyffek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bedenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2022

Been using this dealership for my oil changes for quite some time now and will continue to do so. More

by mruchotzke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Armstrong
April 15, 2022

I had an appt. and ended up waiting too long only to be told they needed to do a more thorough diagnoses and I needed to come back. They gave me some information of More

by ANAA1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA