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Ed Morse Ford- Service Center

Muscatine, IA

4.0
207 Reviews

207 Reviews of Ed Morse Ford- Service Center

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August 25, 2022

Tech lied about rotating my tires, this isn't the first time this has happened either. I don't know if I'll ever do business with them again, I'm tired of this shady xxxx More

by Steve N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Guy in service dept.
August 20, 2022

Friendly competent service nice they washed car . Waiting area clean and quiet with tv and snacks More

by farmgrandpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
August 17, 2022

Rob Wittmer is excellent! ANd so is the entire service dept for that fact! I have been coming to Kriegers (Morse) for years. Excellent service! Kudo's to Todd Reinsager and More

by TCSUMMITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Krieger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Reinsager
August 11, 2022

Lack of communication in the service department. Had warranty work done to replace a flex plate.. The transmission had to be removed. After having this done we are now hearing a thumping noise on ri More

by TWOSTU
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service department advisors and tech Ridge Ness
August 02, 2022

This was much better than last time. Last week I had an oil change and the windshield washer was passed over. I had to make a second trip, but it is fixed now. More

by merleihne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
July 23, 2022

Everything went smooth there was more to diagnosis then found of start of service but tech went out of his way to fix problem and did it in timely fashion the lady in service kept me informed of everything More

by bcarl55
Recommend Dealer
Yes
Employees Worked With
Don't know here name but works in service
July 14, 2022

It was a great experience working with Todd on the sales floor and the folks in the service dept More

by azehr1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Reinsager
June 29, 2022

Had my vehicle picked up at work and they change the oil for me and brought the vehicle back. Can't beat that kind of service. More

by DSCHROEDER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Krieger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2022

I took my 22' F150 in for its first oil change. I also asked a tire rotation, which unfortunately didn't happen. I voiced my displeasure to the service rep. More

by Steve N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Armstrong, Brandon Herlein
June 16, 2022

I got sold a lemon. Still having problems with vehicle. Every time I bring it in there is something new wrong with it! Then on my oil change sticker it isn't even the ri More

by sgerst1209
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Didn't with with these
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