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Ed Morse Ford

Muscatine, IA

Overview
Employees
Reviews
4.2
288 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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3205 US-61

Muscatine, IA

52761

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Showing 288 reviews

May 12, 2022

I was charged for a tire rotation with my oil service yet my tires were not rotated. This is a reoccurring problem. More

by brian.dunteman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
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May 12, 2022

Just in for a regular oil change and tire rotation. It was done in a very timely manner. More

by bjhgohawks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only service department
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May 12, 2022

Doug in collision repair went the extra mile to help me with parts prices & options so I could make an educated decision on repair of my truck. More

by dittmer5
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug
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May 10, 2022

Todd Reinsager is an extremely good salesperson. Everything about the transaction was pleasant and expedited. More

by nothx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Reinsager, Brandon Herlein
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May 09, 2022

Was very unhappy waiting for almost 12 min. for someone to answer phones and get me to service dept. More

by twilson53
Recommend Dealer
Yes
Employees Worked With
Service dept and receptionist
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May 04, 2022

Brian Wood is the best! Very personable and easy to work with. We will work with him again. More

by timwhite1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wood, Brandon Herlein
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April 28, 2022

Very friendly atmosphere and Shannon was so knowledgeable and friendly, which made buying a vehicle easy and stress free. More

by phoudek71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Tigrett
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April 28, 2022

You continue to provide support and do a very good job getting my car in and serviced. Friendly people. More

by dfyffek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bedenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 26, 2022

First time at this dealership and everything was good. Everyone was very friendly and helpful More

by rsinclair3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Campbell, Brandon Herlein
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April 22, 2022

Shane was excellent! Professional, well informed on my model, an overall wonderful experience. Thank you! More

by jneff1091
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Stoltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy, Financing
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