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Ed Morse Ford

Muscatine, IA

4.2
289 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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3205 US-61

Muscatine, IA

52761

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Showing 289 reviews

October 13, 2022

excellent service visit, all went very well, warranty service for a dead battery, on a 3-week-old f150, and the food was spectacular... More

by schberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bickford
October 08, 2022

The service was fine. Getting an appointment wasn't easy. Called, left messages, no called me back. Finally, I got an appointment on line. More

by jijones5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Herlein
October 04, 2022

good on time service. Had the enclave serviced (oil and rotation) a couple of weeks ago and they washed the car. kinda expected with the Ford F-150. More

by lodgepole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep. was good.
October 02, 2022

everything went well, everything went great, warrenty was done on time, and now i think i'm up to 15 words.... More

by schberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bickford
September 21, 2022

Everyone at Ed Moris Dealership was very helpful on making a good sale they really care about there customers they took good care of all my needs buying a car from them I am very happy with my car More

by ladtsd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Stoltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geramie the finance manager , Brandon Herlein
September 17, 2022

Staff was great. Clerk was very helpful when was checking out and found me some discounts. More

by blittlesr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
September 03, 2022

Quoted wrong price on air filter And vehicle not washed when I picked it up!!!! So that didn’t make me happy at all. More

by lisathebrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Stoltz
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2022

just as expected, when dealing with mr. bickford, no hassle, no waiting been buying there for 12 yrs.... More

by schberger
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bickford, Brandon Herlein
August 25, 2022

Great service from Mike and Robbie. Tod has always been great to work with when shopping for a new car. More

by hofey85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike retrig, Todd Reinsager
August 25, 2022

Tech lied about rotating my tires, this isn't the first time this has happened either. I don't know if I'll ever do business with them again, I'm tired of this shady xxxx More

by Steve N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Guy in service dept.
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