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Ed Morse Ford
Muscatine, IA
271 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE
"Dealer of The Year" ~ Automotive News
"Quality Dealer" ~ Time Magazine
"Cadillac Dealer of the Year" ~ (multiple recipient)
"Cadillac Certified Elite Service Dealer" ~ (multiple years)
"Honda President's Award" ~ (multiple recipient)
"Mazda President's Council" ~ (multiple recipient)
"Toyota Chairman's Council" ~ (multiple recipient)
"Jack Smith Leadership Award" ~ General Motors (multiple recipient)
"National Dealer of the Year" ~ DealerRater
"Consumer Satisfaction Award" ~ DealerRater (multiple recipient)
"Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient)
"South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 271 reviews
July 22, 2022
John Bickford is the primary reason we have purchased from this dealership for approx. 30 years or more. He is a pleasure to work with, both from on a professional and personal level. The overall purch from this dealership for approx. 30 years or more. He is a pleasure to work with, both from on a professional and personal level. The overall purchase experience went smoothly. More
by skelnhofer56
Verified CustomerEmployees Worked With
John Bickford
June 29, 2022
Had my vehicle picked up at work and they change the oil for me and brought the vehicle back. Can't beat that kind of service. for me and brought the vehicle back. Can't beat that kind of service. More
by DSCHROEDER1
Employees Worked With
June 28, 2022
I took my 22' F150 in for its first oil change. I also asked a tire rotation, which unfortunately didn't happen. I voiced my displeasure to the service rep. I also asked a tire rotation, which unfortunately didn't happen. I voiced my displeasure to the service rep. More
by Steve N.
Employees Worked With
Alex Armstrong, Brandon Herlein
June 16, 2022
I got sold a lemon. Still having problems with vehicle. Every time I bring it in there is something new wrong with it! Then on my oil change sticker it isn't even the ri Still having problems with vehicle. Every time I bring it in there is something new wrong with it! Then on my oil change sticker it isn't even the right mileage! I traded in a perfectly great vehicle! More
by sgerst1209
Employees Worked With
Didn't with with these
June 14, 2022
I was having an issue with a locking mechanism on vehicle. Service found the issue and corrected the problem within 1 day Very thorough and got the job done. vehicle. Service found the issue and corrected the problem within 1 day Very thorough and got the job done. More
by fred.levinson
Employees Worked With
Rob Wittmer
June 03, 2022
Unprecedented times knowing that part shortages are everywhere. Yet through it all John was helpful and patient, and kept me well informed when information was available. Great experience and from or everywhere. Yet through it all John was helpful and patient, and kept me well informed when information was available. Great experience and from ordering to delivery. More
by arlin.post
Employees Worked With
John Bickford
May 31, 2022
Nice, friendly knowledgeable staff, no pressure sales, they know their products very well. Nice newer updated facility with complimentary snacks and drink in waiting area. they know their products very well. Nice newer updated facility with complimentary snacks and drink in waiting area. More
by Steve N.
Employees Worked With
Alex Armstrong, Brandon Herlein
May 31, 2022
Jim worked with us virtually to find the perfect truck. Once we made our choice it only took us 30 minutes to finalize the purchase and drive away happy. Once we made our choice it only took us 30 minutes to finalize the purchase and drive away happy. More
by joleary0
Employees Worked With
Jim Campbell, Brandon Herlein
