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Ed Morse Ford

Muscatine, IA

Overview
Employees
Reviews
4.2
289 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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3205 US-61

Muscatine, IA

52761

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Showing 289 reviews

February 23, 2023

Friendly advisors. Fast efficient service and great communication. Overall very good customer service experience. Highly recommend More

by jlogel23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bedenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rettig, Ali Guerrero
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February 02, 2023

Òooo o o o o o o o o o o o o o o o More

by jefferyb_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig, Ali Guerrero
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February 01, 2023

John was very helpful--battery was dead in our garage. He charged it, followed us out to the service department & they replaced the battery, More

by kmittie2012
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Guerrer, John Bickford
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January 29, 2023

Very professional! Staff was very knowledgable and took time to explain exactly what was going on. Thank you! More

by mike.henson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig, Ali Guerrero
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January 26, 2023

Excellent customer service and very friendly and helpful staff. Would definitely recommend to family and friends More

by ashkayreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Reed
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January 26, 2023

These guys are willing to work with me, I'm a Ford truck guy and I do Ford truck things. More

by EDMOND.R.BAXTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bedenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rettig, Ali Guerrero
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January 19, 2023

The dealership pick up my car from my office, performed the recall work, and dropped the car off before lunch. Perfect process. More

by SCOTT.KRAMER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
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January 13, 2023

They did a nice job getting me in right away, and provided a good service at a fair cost. Thank you. More

by brian_peters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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January 13, 2023

Good job Tanner! !!! Work was done good and in a timely manner! Thanks again and see you next time. More

by rossiter.kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Stoltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 13, 2023

Employees were helpful and thorough when taking my truck in for an oil change. Thank you. More

by jnoble0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bedenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Krieger
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