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Ed Morse Ford

Muscatine, IA

4.2
289 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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3205 US-61

Muscatine, IA

52761

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Showing 289 reviews

July 07, 2023

Prompt service and attention to my issue. Knowledgeable staff. In an out in bout hour More

by rick.sywassink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Kaufman
July 06, 2023

Very nice, super helpful, very responsive, was a great time to work with them on a new vehicle. More

by gmdunker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Stoltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Krieger
July 06, 2023

Well had a couple of recalls called them never got back to me for 6 months keep running me around More

by TOMLHUGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Reinsager
July 05, 2023

My original issue was fixed but after I picked the vehicle up a different censor was going off when it should not be. More

by stacey-werling
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Kaufman
July 05, 2023

Took over 10 days and several calls to find out information on my parts, no one had a clue. This was all warranty work. Finally 10 days later and 3 calls to service manager they found something o More

by DBALL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Rettig, Amanda Kaufman
July 03, 2023

Service from writers to techs are great always get me in and take care of my needs More

by MATTNLISAPLUS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig, Ali Guerrero
July 01, 2023

I always feel that my vehicle is being taken good care of when I get it serviced. Nice people, skilled technicians! More

by BELIEVEINME43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names given
June 30, 2023

Great day picking out my new Bronco, and service from the start to finish was very comfortable and no anxiety! Left with smiles. More

by whoisonfirst21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Stoltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Krieger
June 28, 2023

Took over 2 hours. Not acceptable 45 minutes before they started. Washed it only after I mentioned they had skipped that. Only got the results of testing after I aske More

by HEREISDPM
Service Time
Recommend Dealer
No
Employees Worked With
Don’t know them
June 28, 2023

Took me showing the mechanic the issue I was having. After that the service was quick and easy More

by lconklin1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ali Guerrero, Amanda Kaufman
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