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Ed Morse Ford

Muscatine, IA

4.2
289 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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3205 US-61

Muscatine, IA

52761

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Showing 289 reviews

August 23, 2023

The phone number shown on the website didn't work. Had to call Chevy dealer to have them transfer me to Ford. More

by HAWKEYE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Teeter, Travis Honeycutt
August 19, 2023

Job well done. Reasonable prices on service. Washed my vehicle as well. Will definitely be back. New management really seams to care. More

by Hometownboy
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Travis Honeycutt
August 18, 2023

Miscommunication about the Ford truck and the problem we had with it. Unfortunately the truck was towed to the dealership for service and then sat there.....The person we spoke to on the phone before towing More

by BERNST1007
Service Price Transparency
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Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Kaufman
August 17, 2023

I am so thankful for the new management. They were extremely helpful, and treated us amazing. We will definitely be back. More

by Mtapia
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
August 15, 2023

Travis accommodated me when I needed my car back quickly without question. The dealership always takes care of me when I need anything and they are upfront about pricing. More

by SARGENTH
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Travis Honeycutt
August 06, 2023

very freindly answered every question that i had chase showed me how to work everything was one of the best times i had buying a vechile More

by weilanddonut
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Chase Kruse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Krieger
August 02, 2023

Nodont want toi hate auto shopping dont get a jar of vasaline with deal bend over More

by rmniles94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
August 01, 2023

Got me in quick and where very helpful with my service other dealerships couldn’t get me In More

by JSWAN85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Kaufman, Josh Teeter
July 30, 2023

The warrant work was completed ahead of schedule. They did a great job getting the truck back to me in one day. More

by grundstromr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Kaufman
July 29, 2023

This is the second time they said they washed my truck and didn't. That leaves me to wonder how did they really do with the servicing? More

by FOWLERS.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Kaufman
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