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Ed Morse Ford
Muscatine, IA
264 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE
"Dealer of The Year" ~ Automotive News
"Quality Dealer" ~ Time Magazine
"Cadillac Dealer of the Year" ~ (multiple recipient)
"Cadillac Certified Elite Service Dealer" ~ (multiple years)
"Honda President's Award" ~ (multiple recipient)
"Mazda President's Council" ~ (multiple recipient)
"Toyota Chairman's Council" ~ (multiple recipient)
"Jack Smith Leadership Award" ~ General Motors (multiple recipient)
"National Dealer of the Year" ~ DealerRater
"Consumer Satisfaction Award" ~ DealerRater (multiple recipient)
"Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient)
"South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 264 reviews
July 20, 2023
Amanda was professional in that she told me the charges up front, which I appreciated. However, when I went to pay the bill a 10% shop charge had been added to the bill which I was not informed of. This up front, which I appreciated. However, when I went to pay the bill a 10% shop charge had been added to the bill which I was not informed of. This seemed a hidden charge, although Amanda apologized. I think it is a poor business practice to add 10% onto a bill in this way. I was disappointed. More
by tmlee6404
Verified CustomerEmployees Worked With
Amanda Kaufman
July 15, 2023
Very poor and unprofessional service advisor. Tried to add unneeded service, unacceptable mark up on parts, and when bill came in lower, he increased labor costs. Will never be back and would war Tried to add unneeded service, unacceptable mark up on parts, and when bill came in lower, he increased labor costs. Will never be back and would warn anyone else to steer clear. More
by rf4wardmarch
Employees Worked With
Joshua Teeter
July 09, 2023
Good service, painless transaction without any gimmicks while in the finance department, wouldn’t hesitate to buy again. while in the finance department, wouldn’t hesitate to buy again. More
by awtblo
July 06, 2023
Very nice, super helpful, very responsive, was a great time to work with them on a new vehicle. time to work with them on a new vehicle. More
by gmdunker
July 05, 2023
Took over 10 days and several calls to find out information on my parts, no one had a clue. This was all warranty work. Finally 10 days later and 3 calls to service manager they found something o information on my parts, no one had a clue. This was all warranty work. Finally 10 days later and 3 calls to service manager they found something out More
by DBALL4
Employees Worked With
Mike Rettig, Amanda Kaufman
