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Ed Morse Ford
Muscatine, IA
264 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE
"Dealer of The Year" ~ Automotive News
"Quality Dealer" ~ Time Magazine
"Cadillac Dealer of the Year" ~ (multiple recipient)
"Cadillac Certified Elite Service Dealer" ~ (multiple years)
"Honda President's Award" ~ (multiple recipient)
"Mazda President's Council" ~ (multiple recipient)
"Toyota Chairman's Council" ~ (multiple recipient)
"Jack Smith Leadership Award" ~ General Motors (multiple recipient)
"National Dealer of the Year" ~ DealerRater
"Consumer Satisfaction Award" ~ DealerRater (multiple recipient)
"Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient)
"South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 264 reviews
August 06, 2023
very freindly answered every question that i had chase showed me how to work everything was one of the best times i had buying a vechile showed me how to work everything was one of the best times i had buying a vechile More
by weilanddonut
Verified Customer
July 28, 2023
We called to confirm our appointment and the individual I spoke with said we didn't have an appointment even though I had an email confirmation. Ended up taking the vehicle there for a radio issue and all of spoke with said we didn't have an appointment even though I had an email confirmation. Ended up taking the vehicle there for a radio issue and all of my display was in kilometers. I also asked them to check on a flat tire. we ended up dropping it off and showing them the email confirmation. They argued at first about the appointment. Amanda was really friendly and helped us get the radio covered under the warranty. However, they said the vehicle was ready for pick up and we came there and it wasn't. Came back an hour later and it was ready. Flat tire was not fixed. Ended up taking it to Muscatine tire and wheel this morning. More
by HARMSC
Employees Worked With
Amanda Kaufman, Josh Teeter
July 27, 2023
Your oil change price was $40. 00 higher than another Ford Dealer. I probably will not be back for service even though I bought the Lincoln from your dealership. 00 higher than another Ford Dealer. I probably will not be back for service even though I bought the Lincoln from your dealership. More
by RBARRETT5
Employees Worked With
Mike Rettig, Ali Guerrero, Amanda Kaufman
July 22, 2023
Would not drop off my car until after I paid for service, first time in all my years with this Ford dealer. Very inconvenient, does'nt feel like local business anymore. They delivered the Explorer to my hou first time in all my years with this Ford dealer. Very inconvenient, does'nt feel like local business anymore. They delivered the Explorer to my house and not to my office as I requested and have for many years. I had to get a ride home to get my car and keys. More
by dave.jones
Employees Worked With
don't know their name
July 22, 2023
Customer service was very good. Dealer was good to talk to. . They answered all my questions. Would definitely recommend this dealer. Dealer was good to talk to. . They answered all my questions. Would definitely recommend this dealer. More
by 3htk4b7kf
