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Ed Morse Ford
Muscatine, IA
264 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE
"Dealer of The Year" ~ Automotive News
"Quality Dealer" ~ Time Magazine
"Cadillac Dealer of the Year" ~ (multiple recipient)
"Cadillac Certified Elite Service Dealer" ~ (multiple years)
"Honda President's Award" ~ (multiple recipient)
"Mazda President's Council" ~ (multiple recipient)
"Toyota Chairman's Council" ~ (multiple recipient)
"Jack Smith Leadership Award" ~ General Motors (multiple recipient)
"National Dealer of the Year" ~ DealerRater
"Consumer Satisfaction Award" ~ DealerRater (multiple recipient)
"Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient)
"South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 264 reviews
Verified Customer
August 26, 2023
I only take my vehicle here cause it’s newer. Ed Morse Muscatine scratches the doors of my vehicle during a recall and refused to fix it. In fact Mark Krueger would not return calls and offered f Ed Morse Muscatine scratches the doors of my vehicle during a recall and refused to fix it. In fact Mark Krueger would not return calls and offered false promises to repair it. Iim disappointed that I use them to work on my vehicle at all…but this was a simple oil change More
by Mmiller49
August 23, 2023
Travis was very aware that I was waiting and made sure the wait wasn’t long. I was content too wait but appreciated that he cared about me. the wait wasn’t long. I was content too wait but appreciated that he cared about me. More
by DEMMERCHERYL171
Employees Worked With
Amanda Kaufman, Travis Honeycutt
August 19, 2023
Job well done. Reasonable prices on service. Washed my vehicle as well. Will definitely be back. New management really seams to care. Reasonable prices on service. Washed my vehicle as well. Will definitely be back. New management really seams to care. More
by Hometownboy
Employees Worked With
Travis Honeycutt
August 18, 2023
Miscommunication about the Ford truck and the problem we had with it. Unfortunately the truck was towed to the dealership for service and then sat there.....The person we spoke to on the phone before towing had with it. Unfortunately the truck was towed to the dealership for service and then sat there.....The person we spoke to on the phone before towing the truck there did not tell the mechanic what was going on. The mechanic was in the dark about the problem. He was nice. We had to call 3 times before the truck was looked at. No service was done on it. More
by BERNST1007
Employees Worked With
Amanda Kaufman
August 15, 2023
Travis accommodated me when I needed my car back quickly without question. The dealership always takes care of me when I need anything and they are upfront about pricing. without question. The dealership always takes care of me when I need anything and they are upfront about pricing. More
by SARGENTH
Employees Worked With
Travis Honeycutt
