Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ed Morse Ford
Red Bud, IL
13 Reviews
At Ed Morse, we believe that true success comes from the positive impact we leave on our employees, our customers, and our community. As a family owned and operated business for over 75 years, we make it our duty to remain honest and forthright in our business and to consistently enrich the lives of others through our service. These core values have been instilled in our company since 1946, when Ed Morse founded Morse Motors with his father. Today, our Chairman and CEO, Teddy Morse, holds fast to these high standards while continuing to build on the family legacy.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 13 reviews
October 14, 2024
Bought a used truck from Ed Morse ford. The truck hadn’t been thru inspection yet. But the GM said he’d fix anything out of spec or unsafe. Well it got inspected and they found that it had The truck hadn’t been thru inspection yet. But the GM said he’d fix anything out of spec or unsafe. Well it got inspected and they found that it had two cracked/broken coil springs in the front suspension. They called this normal and told me the truck is ready for pick up. Cracked/broken coil springs is unsafe. They also missed in their inspection that it’s completely missing a sway bar bushing. They also tried to remove the last dealers decal with a razor blade and scratch the heck out of the paint. Extremely upset. They didn’t stick to their word and then tried to put me and my family in an unsafe vehicle. Of course tried talking to my salesmen whom gave attitude and did nothing. Have yet to hear from the GM. More
by usmcvet
Employees Worked With
October 01, 2023
This was my first visit here since another dealership near me had closed. I recently had my vehicle in for an ongoing A/C problem. It was a tedious task for the service department to get the problem reso near me had closed. I recently had my vehicle in for an ongoing A/C problem. It was a tedious task for the service department to get the problem resolved. They were able to get it working as new. I have no qualms about returning for any other services that the vehicle may need in the future. The staff were all very professional and courteous, and my hats go off to Jon Sternberg and Mike Rich Thank you Morse Ford. JLM More
by Jeffro Bodine
Employees Worked With
March 14, 2023
Fantastic experience and customer service. This dealership was not blinded by the supply and demand fiasco of the current vehicle market. Toby was very knowledgeable and pleasant to work with This dealership was not blinded by the supply and demand fiasco of the current vehicle market. Toby was very knowledgeable and pleasant to work with and so was the manager, Jim. More
by nmattingly88
February 24, 2023
Excellent Customer Service and Toby was a great and thorough salesman. I totally love my F-150 truck! thorough salesman. I totally love my F-150 truck! More
by afmajorpita
February 22, 2023
A great experience! No high-pressure sales - just friendly, helpful service to make our purchase of a Ford F-150 easy and painless. Couldn't have gone better! No high-pressure sales - just friendly, helpful service to make our purchase of a Ford F-150 easy and painless. Couldn't have gone better! More
by chuck82
Employees Worked With
February 08, 2023
At this dealership when you walk in your are greeted by a smiling face, they are honest and kind. Toby and Jim have been my friends for a long time and when I come here is it like coming home. The service de smiling face, they are honest and kind. Toby and Jim have been my friends for a long time and when I come here is it like coming home. The service department is also very kind, Lou is the best! I recommend Jim Toby and Lou to everyone they are all awesome!! More
by Lisa
January 18, 2023
We started the process online and promptly received all the information we needed. Toby followed up with additional information and pricing. When we can for a test drive we already had all financial detail the information we needed. Toby followed up with additional information and pricing. When we can for a test drive we already had all financial details ironed out so we could just enjoy test drive. All documents were completed and we were out the door under 3 hours. Best car buying experience. More
by jporfirjeva
December 28, 2022
From the moment I met Toby he treated me like family. Best experience I’ve had ever. He’s not pushy or rushed, I’ve bought many cars in my lifetime and Toby was by far the best! Best experience I’ve had ever. He’s not pushy or rushed, I’ve bought many cars in my lifetime and Toby was by far the best! More
by tinasmock
December 13, 2022
I have known Toby Stefani and Jim Phelps for years. I have brought cars from them in the past and never a bad experience. Ed Morse Ford is a great place. I have brought cars from them in the past and never a bad experience. Ed Morse Ford is a great place. More
by daveandmae74
