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Ed Morse Delray Toyota

Delray Beach, FL

Overview
Employees
Reviews
4.8
1,681 Reviews
For value and for service, it's Ed Morse! Check out our website for more details including Sales and Service hours. http://www.delraytoyota.com find car service savings at http://service.delraytoyota.com
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2800 South Federal Highway

Delray Beach, FL

33483

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Showing 1,681 reviews

June 22, 2024

Cody was great and helped me navigate my trade in and new purchase seamlessly. Looking forward to buying from him again in the future. More

by donahura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Ed Morse Delray Toyota responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with Cody. We look forward to serving you again in the future at Ed Morse Delray Toyota. Ed Morse Corporate Offices.

June 14, 2024

No games at the dealership. Straight up and to the point. Excellent service from start to finish. More

by Jason.Freedman43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Ed Morse Delray Toyota responded

Thank you for your positive review! We're glad to hear that you appreciated our straightforward approach and excellent service. We strive to make the car buying process as simple and hassle-free as possible for our customers. We look forward to serving you again in the future. Ed Morse Corporate Offices

June 11, 2024

I bought a 2021 used Rav 4. I needed a second key the staff and manager Jim riger reached out to me. They sent a locksmith to my house to make me a key. Thank you I am a satisfi More

by christopher cinque
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim (Big Jim) Riger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Saban
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Ed Morse Delray Toyota responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with Jim. We look forward to serving you again in the future at Ed Morse Delray Toyota. Ed Morse Corporate Offices.

May 26, 2024

Thank you for treating me and my family with respect and kindness. Ed you need to hire sales people like Jeffery. More

by Jennifer152007
Recommend Dealer
Yes
Employees Worked With
Jeffery Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Ed Morse Delray Toyota responded

Thank you for being an Ed Morse Delray Toyota customer! We look forward to your next visit! Ed Morse Corporate Offices

May 20, 2024

Thank you for the last 3 years of great service and professional. Your the best Jeffrey More

by mcjess94
Recommend Dealer
Yes
Employees Worked With
Jeffery Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Ed Morse Delray Toyota responded

Thank you for being an Ed Morse Delray Toyota customer! We look forward to your next visit! Ed Morse Corporate Offices

May 11, 2024

Joshua was great. This dealership is very fair and does not give you any run around or bait and switches. They give a fair quote and honor it. They will definitely More

by Todd.teitel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Ed Morse Delray Toyota responded

We are happy to hear that! Thank you for being an Ed Morse Delray Toyota customer! We look forward to your next visit! Ed Morse Corporate Offices

May 04, 2024

Had a great experience, from trade in to finding the awesome upgrade - thank you Luke! More

by Luke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Svanberg
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May 06, 2024 -

Ed Morse Delray Toyota responded

We are happy to hear that! Thank you for being an Ed Morse Delray Toyota customer! We look forward to your next visit! Ed Morse Corporate Offices

April 18, 2024

Best service I ever had buying a car, I would have never imagined having so much fun purchasing a Camry thank you Jeffrey John and Richard More

by Ed.blaushield
Recommend Dealer
Yes
Employees Worked With
Jeffery Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delano Carr Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Ed Morse Delray Toyota responded

We are happy to hear that! Thank you for being an Ed Morse Delray Toyota customer! We look forward to your next visit! Ed Morse Corporate Offices

April 16, 2024

There is a big sign on the dealership floor "We honor all competors coupons" That's false or incomplete advertising. I presented a 50% coupon for an oil change and they started making all kinds of conce More

by eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Kirschner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim (Big Jim) Riger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Katzelnik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jovani Caprio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Atallo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy ? was very good but it wasn't her decision, Esteban Ruiz, Josh Tucker, Bruce Rosenberg
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Apr 16, 2024 -

Ed Morse Delray Toyota responded

Eddie, I'm sorry to hear about your recent experience with our. I would like to discuss this matter further with you, discuss our policy and hopefully reach a amicable solution. I look forward to hearing from you, Taylor Atallo 561-276-5000 Ext 3211 Customer Relations Manager Ed Morse Delray Toyota 2800 S Federal Highway Delray Beach FL 33483

Apr 16, 2024 -

eddie responded

I purchased a new Rav4 2015 and have been going to Ed Morse for service ever since then (purchased tires, batteries, oil changes, mechanical repairs, etc). I even got a quote for the 2015 Rav4 to potentially trade it for a current year Rav4. But since this is not the only Toyota dealership in Palm Beach County looks like they have lost out on a sale. All for a 50% off coupon from a competitor oil changer that they refused to honor. "We honor all competitors coupons". Either remove the sign or update it to stop misleading people.

Apr 16, 2024 -

Ed Morse Delray Toyota responded

Eddie, we price match other Toyota dealers and will honor their coupons. We can not, however, combine offers. Please give me call at 561-276-5000 to further discuss. Thank you,

Apr 16, 2024 -

eddie responded

Taylor, Stop trying to weasel out of this. Your sign says "All Competitors" it does not say "Other Toyota Dealers". Furthermore, I was there for an oil/filter change not for an engine rebuild and the coupon I presented was for an oil/filter change. So, I have no idea how you're assuming I was combing offers. So, continuing trying to weasel yourself out of your poor customer service and misleading advertising. I took a picture of your sign and a picture of the coupon I presented and can post it here if you want.

Apr 16, 2024 -

Ed Morse Delray Toyota responded

Eddie, other competitors are Toyota dealers, not other brands, or mom and pop shops. I'm sorry that was not clear. If you have another Toyota dealer's coupon, we would be happy to honor it.

Apr 16, 2024 -

eddie responded

You need to stop giving the public additional misleading information.

Apr 16, 2024 -

eddie responded

I would agree with you on one thing. That other Toyota deaerships are your competitors that's why I'm buying my next car at another Toyota dealership.

Apr 16, 2024 -

Ed Morse Delray Toyota responded

Eddie, After discussing this matter with our Service Manager, we will be refunding you half of the oil change, kind regards, Taylor

April 06, 2024

James is good because he is very nice and he is also very helpful because he helped my brother find his first car and Luis is nice too. More

by Austin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Schlotterhausen, Luis Valez
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Apr 08, 2024 -

Ed Morse Delray Toyota responded

We are happy to hear that! Thank you for being an Ed Morse Delray Toyota customer! We look forward to your next visit! Ed Morse Corporate Offices

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