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Ed Morse Delray Toyota

Delray Beach, FL

4.8
1,657 Reviews
For value and for service, it's Ed Morse! Check out our website for more details including Sales and Service hours. http://www.delraytoyota.com find car service savings at http://service.delraytoyota.com
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2800 South Federal Highway

Delray Beach, FL

33483

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Showing 1,657 reviews

May 23, 2011

from the moment i walked into the dealership and was greeted by the assistant general manager,brian danahy,i immediately felt like i was being treated special, like an old friend...very gracious and acc More

by pattiburns17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steve baez,brian denahy, Steve Baez
May 23, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback. Customer satisfaction is very important to us. Our Assistant General Manager, Brian is very customer driven. We appreciate your patronage and the good-will you have shared with others. We'll be certain to let Steve know how pleased you were with your service experience. He is a professional and your comments mean a lot to him and the dealership as well. Thanks again. Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

May 23, 2011

All the employees especially susan Fox are very friendly and helpful.Its a pleasant experience. After you buy a car the most important part is the service. We have 2cars both bought by Ed morse toyota.When More

by bigmess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
susan Fox, Susan Fox
May 23, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. We were so happy to hear how pleased you were regarding your recent service experience at our dealership. Susan is an oustanding asset to our team. She's friendly and courteous. Her professionalism has brought her many compliments. We'll be certain to let her know how happy you were. It means a lot to all of us. Thanks again for your patronage. We'll be looking forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 22, 2011

I came from NJ and tried Ed Morse Toyota for service when we moved to Florida nine years ago. I have never had a better auto dealership experience. All of the service registration staff have done a good job More

by JJToyotaLover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo, David Romeo
May 23, 2011 -

Ed Morse Delray Toyota responded

Hi Joyce & Jerry: Thanks for your positive feedback. We receive many compliments regarding David's professionalism and caring attitude. He is an important asset to our dealership. We strive to make the dealership experience a very pleasant one. We're so glad that we succeeded. We appreciate your loyalty and the good-will you bring to our dealership. Thanks again. Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 22, 2011

I am pleased to take my car to this Toyota dealership because the personnel in the service department are very welcoming and strive to make your time there, as nice as possible. I am always dealt with i More

by lvillam1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Romeo, David Romeo
May 23, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive comments. We are fortunate to have David on our team. His professionalism is often applauded by others. We thank you for taking the time to share your review of our dealership with others. Thanks again. Look forward to seeing you in the future. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

May 22, 2011

Oscar was very professional and knew about the car I bought and listned to what I had to say. A great person to deal with, will recommed him to any of my friends looking for a new car. I did not come in More

by fjpalinkas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
OSCAR RAZI
May 23, 2011 -

Ed Morse Delray Toyota responded

Hello: Thanks for your positive feedback. We work very hard to ensure that the showroom experience for our guests is pleasant. We feel fortunate that you consider us "friend". The good-will you bring to our dealership means a lot to us. We appreciate your patronage. Thanks again. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

May 22, 2011

We were happy with the variety of models and colors offered by the dealership. We had been shoppng around and we were deciding between a Volkswagen Jetta and a Toyota Corolla. I looked up ratings on Co More

by jhmendozza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sargent & James Walker
May 23, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. Customer satisfaction is very important to us. Both Jim and Chris are very customer driven and are "good listeners". We'll be certain to share your comments with them. We want to congratulate you on your recent purchase and welcome you to our family of valued customers. You've chosen wisely with Toyota. Thanks again for your patronage. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

May 20, 2011

Steven, Jackie and Michael went above and beyond helping us buy a new Sienna. Your dealership is very professional and very comfortable and customer friendly. Thank you so much for that. I have already More

by VirgieP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Sharpe, Jackie, Michael Amor, Michael Amor
May 23, 2011 -

Ed Morse Delray Toyota responded

Thanks fo much for your positive feedback. Our dealershp prides itself on customer satisfaction. Our Sales Team is very friendly and knowledgable. We'll be sure to tell Jackie, Stephen and Michael how impressed you were with the entire process. We want you to know how much we appreciate your patronage and the time you have taken to share your review of our dealership with others. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

May 20, 2011

These guys were wonderful and while when I intially walked in Kane was the Up person I had questions he could not answer being he was new (2 days) Jim helped him and was very patient with both of us! More

by sharonk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Walker and Kane greco
May 20, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. Customer satisfaction is very important to us. Our goal is to make sure that we exceed your expectations. It sounds like both Jim and Kane accomplished that. Your loyalty to our dealership is greatly appreciated. Thanks so much for your patronage. Looking forward to seeing you in the future. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

May 20, 2011

John is the best service associate I have ever dealt with. He is honest, pleasant to work with and efficient. I am so happy I found him at Ed Morse Delay Toyota. Please let John know he is a valuable More

by cccscarlet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Alsap, John Allsopp
May 20, 2011 -

Ed Morse Delray Toyota responded

Thanks for the very positive feedback. Customer satisfaction is our # 1 concern. We'll be sure to tell John how pleased you were during your visit. Your loyalty and continued patronage means a lot to us. Thank you for sharing your good-will with everyone to read. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

May 20, 2011

Ljubica Rom and Tony Fernandes did not pressure me in a bad way. They informed all I needed to know about the used vehicle that I was looking and were extremely polite and courteous, like every car sales More

by tonynicolini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ljubica Rom, Tony Fernandes, Tony Fernandes
May 20, 2011 -

Ed Morse Delray Toyota responded

Thank you for the very positive feedback. Customer satisfaction is very important to us. Our focus is always customer driven. Both Ljubica and Tony are very professional. We're very happy that they are on our team. Thanks again for your patronage. We look forward to seeing you in the future. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/ Scion

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