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Ed Morse Delray Toyota

Delray Beach, FL

4.8
1,657 Reviews
For value and for service, it's Ed Morse! Check out our website for more details including Sales and Service hours. http://www.delraytoyota.com find car service savings at http://service.delraytoyota.com
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2800 South Federal Highway

Delray Beach, FL

33483

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Showing 1,657 reviews

June 22, 2011

The best dealership around for service. Great ammenities available to the customers and the whole staff is always very friendly. Howard was really nice and i will do all my service with him if he is there More

by dobi420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard (Howie) Rosenberg
Jun 22, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. We do have a beautiful state of the art dealership but our staff of associates is what makes us really shine. They are professional, knowlegable and caring. Howie is a great example of an outstanding service professional. We're lucky to have him. Thanks for your continued patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 21, 2011

This is our third Toyota from Marlene Greenberg. Her Customer Service is outstanding. She keeps in touch with us and knows exactly what we want next. She had our car ready for us to test drive when we More

by duleyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlene Greenberg, Marlene Greenberg
Jun 21, 2011 -

Ed Morse Delray Toyota responded

Great to hear how satisfied you were. Your positive feedback is greatly appreciated. Marlene is very professional. She takes her responsibilities seriously and does her very best to ensure a pleasurable buying experience. Often customers remark how friendly and caring she is. We are glad to have her on our sales team. Thanks again for your patronage and good-will. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

June 21, 2011

Mike was absolutely fabulous. He was the best car salesmen I've ever had and I truly mean that. He is an asset to Ed Morse Toyota. I will be going to get a second car from him within a few weeks. More

by wrmmrm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Bronstein
Jun 22, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. We agree that Michael is an asset to our Sales Team. He is very hard working, friendly and caring. Above all he is very professional. Thanks again for your patronage. We look forward to seeing you in the future. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

June 21, 2011

ARRIVED WITHOUT AN APPOINTMENT. DID NOT HAVE TO WAIT MORE THAN A MINUTE. SUSAN FOX WAS OUTSTANDING. I CAME WITH A RECALL AND A COUPON TO BE MATCHED FOR SERVICE. EVERYTHING WAS DONE IN A VERY PROFESSIONAL MAN More

by THEVERYOLDMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SUSAN FOX, Susan Fox
Jun 22, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback. Customer Satisfaction is very important to us. Our team of Service Consultants are very professional and have received much training. Susan is an example of an outstanding service professional. She has many customers that ask for her advice. She is knowlegable and caring. Thanks for your continued patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 17, 2011

Over the years of servicing cars between Massachusetts, and New Jersey, I have never seen a thirst for satisfying the customer as well as Ed Morse Toyota and the caring of my service consultant Richie Rey More

by OEL337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Reyes
Jun 17, 2011 -

Ed Morse Delray Toyota responded

We appreciate your positive feedback and loyalty. Richie is a valued member of our Service Team. The entire staff is committed to customer satisfaction. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 17, 2011

Everytime I need to visit, the service is immpecable and the consultants, mechanics and the rest of the staff are always friendly and accommodating. I have been going to this dealership for the past severa More

by debbi56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Baird and Hieu
Jun 17, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. We work very hard to ensure a great customer experience. Tim is a terrific member of our Service Team. He goes above and beyond to make sure that everyone is completely satisfied. Thanks again for your patronage. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

June 17, 2011

Brought my car in for service without an appointment and was greated by friendly Howard Rosenberg. Howard was very accomodating. He asked about my concerns, explained the service,delivered the car on time More

by alank58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
Jun 17, 2011 -

Ed Morse Delray Toyota responded

Thank you for your positive feedback. We are all committed to customer satisfaction. Howie goes above and beyond to make the service experience a great one. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/ Scion

June 15, 2011

David Romeo's friendliness and service was excellent. He took concern for my problem, recognized it, solved it and was competitive on pricing. My Camry was fixed and the quality was good. Overall, I felt More

by jdweil22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo, David Romeo
Jun 15, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback. Customer satisfaction is our #1 goal. We appreciate the time you have taken to review our dealership. David is a tremendous asset to our team. He is knowledgable and knows that value of customer loyalty. We appreciate your patronage and look forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 14, 2011

I have bought many vehicles in my lifetime. The I have bought many vehicles in my lifetime. The experience with your saleman Dave Stern was the best I have encountered I will recommend your dealers More

by grandpacallan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Stern
Jun 14, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. We value your loyalty and wish you good luck with your new purchase. Customer satisfaction is very important to us. David is an asset to our Sales Team. Thanks again for your loyalty and continued patronage. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

June 14, 2011

service great car was washed fixed problem in short period of time part was replaced at no charge do to part defect. needed another part and they ordered it More

by sduckman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steve baez, david romeo, Steve Baez, David Romeo
Jun 15, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive comments. We work very hard to exceed our customers' expectations. Both Steve and Dave are very customer focused. They are knowledgable and go above and beyond to ensure our customers are completely satisfied. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

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